KraftMaid

1-888-562-7744

KraftMaid offers semi-custom cabinets for your kitchen and bathroom. Kraftmaid is a Masco company.

Kraftmaid USA Corporate Office Headquarters HQ Address<

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5 Replies to “KraftMaid”

  1. AWFUL COMPANY!!!! Save yourself the frustration and buy another brand. After spending $12000.00 thru Lowes and waiting 4 weeks for the original order to come Kraftmaid shipped the wrong cabinet. After contacting Lowes we were told would expedite the correct one. Its already been two weeks and now I am told not until after Jan. 2019. Called Kraftmaid direct and got the worst customer service EVER. No one is willing to do anything to make it right so we have to go thru the Holidays with no kitchen. There we other problems with scratches, broken pieces etc. I am also filing a complaint with the BBB.

  2. Went to Lowes, ordered 30 inch bathroom vanity for $750. Ordered 31 inch vanity top with bowl from kraftmaid also……….didn’t see total for the top til I got home to find it was priced at $810. That’s ridiculous. I’ve purchased from Lowes (bathrooms & kitchen) and never paid such a high price for a vanity top. So angry about this, I will cancel the whole order today!!!!!

  3. Very upset. Constant issues with cabinets separating. Called multiple 2 or 3 times, but this time I asked if I could bypass the retail stores as the original store refused to replace or fix the situation (actually the store suggested that I purchased paint from Sherwin Williams and they’d reimburse me????). I called asking for guidance to help find a solution. I offered to repurchase new cabinets doors (asking for a price); they said they do not sell directly to consumers. Although they claim to be highly concerned about customer satisfaction… there was no suggestion other than to go to another store to repurchase. Although I wanted and saved for Kraftmade cabinets…I would not purchase Kraftmade again. No concern. Poor customer service……

  4. Parts of our kitchen cabinets have become gummy and overall hard to clean.

    Are there any tips, products and/or procedures we can follow to solve the problem.

    Thanks for your help.

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