Customer Service Contact Information For Lifelock

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7 Replies to “Lifelock”

  1. Go ahead – try to upgrade you plan. Try to pay them more money – they wont let you. That’s just how inept they are. Customer Service Rep would not let me speak to a manager and hung up on me. I can only hope that they follow through and really listen to the calls they purport to record for QUALITY. Check my call out from 12/12/18 ~ 430 EST.

  2. I bought a new iPhone. To protect it, I bought a “LIFE PROOF” case. It advertises security of all sorts, including water and drops. Weeelll, my phone was dropped, not a 6-foot fall, just from my purse. I called them, twice and was told that my phone was not covered, but they would be glad to send me a new case. New case? It’s my phone that was damaged by the case , silly, was my thought. I am now trying to contact customer service to discuss my issue.

    If it is not solved, this is “FALSE ADVERTISING”. Numbers of people by the OTTER box and Life Proof because they believe the hyped ads, which in my case have been misleading.

    My phone needs to be replaced, not by me but by the company that promised protect it.

  3. So sad when my Lifeproof case had a defect. Called them up to see if I could get a replacement for the charging door. They informed me that they didn’t have a replacement door but would send me a new case with no charge to me. Well, the case they sent was the wrong size so I called them as soon as it arrived and they were super cool about their mix up. Apologised several times, put a rush on the new case and told me to keep the mixed up one. I know that I still gave them a 5, but that’s because I was so shocked at how quickly they took the blame and how easy it was that they were going to send out a new one. The guy on the phone was super nice so I am super happy that is why I still gave them a 5!!

  4. Why are there so many different phone numbers…Rush Limbaugh gives one # on his radio ad and a different one on his website…the numbers on your own website are different from either of his..? I want to sign up but how do I trust anything?

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