Liz Claiborne Inc.

1-800-709-5777

The Liz Claiborne line is now part of the JC Penney Family of brands and companies.

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96 Replies to “Liz Claiborne Inc.”

  1. I love my large shopper with wonderful inner compartments but the beautiful wide leather straps of the handle have one line of stitching down the middle and none on the edges which have separated and flared leaving the bag unusable. Can I purchase new strapping for my local shoe repair shop to sew on as replacement handles? The bag is a beautiful London Tan color that passes through very large square grommet in a soft metallic finish. Love the bag, hate to lose it!

  2. Hello, I love Liz Claiborne perfume called, “VIVID”. I am soooooo disappointed that you discontinued it. Do you have it out under a different name? Do you have any fragrance that is very similar? Thanks you. Jeri Hartman

  3. Liz Claiborne Inc

    I purchase a navy blue cotton cardigan–beautiful to look at but not to wear. The three quarter length sleeves were permanently stretched-out at the bottom of the sleeve. Looked ridiculous on. Big disappointment in Liz Item No. 944-386S. I expected better than that from a company like this.

  4. I purchased a suitcase several years ago and have only used it twice. Now the handle will not come up. I have tried putting WD-4 in the handle but this has not worked. Can this be fixed or the suitcase be replaced?

  5. Each year I buy two pair of the Liz Claiborne knit pajamas, they are so soft and I love them. I just do not understand why they wear out after about 4 months. I rotate them out and wash and dry them. The two pair I bought at Christmas this years has little tiny knots on them. I think some improvements need to made in the material they are made of. I have other pajamas that I have had for years and they still look the same as the day that I bought them. I need suggestions.

  6. I have a complaint about a pair of ankle dress-up style boots I bought from Penny’s. There like new because I’ve only worn them once to work but the reason I don’t wear them anymore is because one of the shoes makes a noise which is hard to describe the sound but everyone knows when I’m coming and it’s embarrising. Could I send them to you and see what you can do about it? Also I have another pair of ankle boots that are just wearing out and I love that pair, oculd I also them to you and see if you still sale them and if so I would like to buy another pair of them and just send back the old pair to.

    Thank you for your time.

    Delane

  7. I purchased a pair of Liz Claiborne Axcess pants for women. They are black with stretch and are wonderful. The threading however is starting to fray through the pants and it is right in the crotch area. When I went to trim the loose threads it made a hole. 🙁 I am so bummed and wonder if I can send them back?

  8. Handle will not retract. I took it apart and I see the part in the handle is Brocken . I need to know where I can buy parts. Ralph .

  9. I would like to know where to get a pair of 36 inch round shoelaces for my Liz Claiborne boots. I bought them at Tanger Mall Outlet in Riverhead, NY about four years ago. They are a blonde-ish boot about two inches above the ankle. The laces have worn out and cannot be retied for use.

    Believe it or not, it is hard to find that color. They need to be round instead of flat and have finished tips for threading through the eyelets.

  10. Omg i brought this $280 luggage from macys i used it three times my syrap broke off the top and my wheel broke off i cant afford to buy anymore luggage i need liz claborne to do something abot this!!!!!!

  11. At the end of last summer season 2013, I purchased a top at JC Penny here in Lancaster PA. It was a 2 piece sleeveless royal blue, yellow and white print button down the front blouse with a royal blue cami underneath. After getting it home I noticed a runner in the material in the cami. Is there any way possible to get a replacement on the cami? It was a size medium. As it was the end of the season, when I returned to the store they didn’t have another blouse to exchange it for. Thank you in advance for your reply.

    Cynthia Titus

  12. Me too, only I had 2 wheels out of 4 break off and need replacement wheels. I had to carry after my flight and it weighed 40lbs.

  13. I have a white Liz Claibourne purse with different color C’s all over. The purse is practically new except the white handle is shaving off and gets all over my clothes when I carry it. Is there anything I can do to fix this? The purse is too new looking to get rid of. Any suggestions?

  14. July 26, 2014

    I have a Liz & Co expandable spinner suitcase 28″ X 15″ that was purchased at J C penny, Holyoke, Ma and the rolling city bag. I need to have the right backside wheel replaced on the expandable spinner suitcase. Please advise me who to contact to have this piece repaired. I do not want to replace this luggage as it has been with me throughout the USA and Italy.

    I live in the Springfield, MA area. Is there a Liz & Co authorized luggage repair merchant in this area?

  15. We r pretty upset because the airline broke our 2 large suitcase wheelers. Where can I order the wheels parts? I need 8 wheels. Pls advice……

  16. 6/27/2014 I want to compliment Randa Luggage for the prompt service they afforded me with the warranty on my luggage. I sent in a request, followed their instructions and to my pleasure, they sent me a replacement for the wear on my luggage. I am so pleased and wanted to share that this company RANDA Luggage followed through with the warranty. Thank you so much. Barbara in Bradenton FL

  17. I have a Liz Claiborne luggage and the airport tore off a wheel. I just use it two times. It is the 28″. Could you give me a ideal how to fixed or replaced?

  18. Brought 2 spinner large from Ross July 31st went on a cruise Aug 8th one wheel came off one of them an the handle broke on the other took them back to Ross and they would not take them back an told me to contact the Liz Claiborne inc. please let me here from you

  19. I purchased a pair of LC Post Booties (Black) and found that there were screws sticking up in the heels that made them too painful to wear for any length of time. I returned the boots to JC Penney and ordered a new pair, thinking the first pair was just defective. The second pair arrived and had the same problem. By the time I returned the first pair (about 3 weeks after purchase), I no longer had the receipt – the exchange was even up. At this point, the boots that I purchased for $59.99 are only worth a refund of $19.99. I’m generally very satisfied with JCP and Liz products. Very disappointed this time!

  20. Liz Claiborne ladies watch purchased at JCPenneys on 6/25/16. Have worn twice and band is discolored (no exposure to water). I was so excited about this lovely purchase, and now, unable to wear due to appearance. It is not in my budget for personal purchases and this is a bummer. Please help me.

    JCPenneys wanted me to spend more for their warranty — I barely had enough to purchase the watch.

  21. I love the pair of liz shoes . they have only been worn maybe 15-20 times in 2 years and tonight the heel disintergrated as I stepped out of the car and walked to a meeting.

    ecco stands behind their shoes , do you?

  22. Bought a pair of shoes at 90.00 $ the band around the heal fell off the shoes were never wore very dissatisfied please help Linda my cell 815-690-1644

  23. JC Penney is my favorite store to shop for Liz Claiborn merchandise and other needs the family may have. I have not had any problems with Liz Claiborn merchadise until now. I am very very dissapointed in 2 handbags I purchased there in the past. I have always been complamented on these purses. I was out with a friend and realized the purse had began to peel around the handle and body of the purse; it was very visible and I was so imbarassed. 1 purse is yellow ( Beautiful) and the other is brown ,very nice and convenient. The other purse is peelind also to the point i just had to get rid of it.

    The purses cannot be used anymore. If thes cannot be replaced by the company I will look for another brand and do research before spending my money because of the looks and a name. I am on a fixed income and cannot afford to buy things that is not going to be worth the money. If you can help by replacing these purses I will be so appreciative.

    #RN93677CA16398

    Thank you for your attention

    Anette

  24. JC Penney is my favorite store to shop for Liz Claiborn merchandise and other needs the family may have. I have not had any problems with Liz Claiborn merchadise until now. I am very very dissapointed in 2 handbags I purchased there in the past. I have always been complamented on these purses. I was out with a friend and realized the purse had began to peel around the handle and body of the purse; it was very visible and I was so imbarassed. 1 purse is yellow ( Beautiful) and the other is brown ,very nice and convenient. The other purse is peelind also to the point i just had to get rid of it.

    The purses cannot be used anymore. If thes cannot be replaced by the company I will look for another brand and do research before spending my money because of the looks and a name. I am on a fixed income and cannot afford to buy things that is not going to be worth the money. If you can help by replacing these purses I will be so appreciative.

    #RN93677CA16398

    Thank you for your attention

    Anette

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