Lord and Taylor


Lord & Taylor is not only at the forefront in fashion and they set significant trends in the retailing industry.

Lord and Taylor Stores USA Corporate Office Headquarters HQ Address

424 5th Avenue

New York, NY 10018

Corporate Phone Number: 1-212-391-3344

Fax Number: 1-212-768-0743

Email Address: info@lordandtaylor.com

Lost or Stolen Gift Card: 1-800-223-7440

Bulk Gift Card Orders: 1-800-223-7440

Lord & Taylor Credit: 1-866-465-8292

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4 Replies to “Lord and Taylor”

  1. Lord and Taylor customer service is ridiculous. I bought some clothes from them that I didn’t like and returned them. I called four times about my refund after they received my merchandises. I asked several times to speak to a supervisor, they never put me through and kept given me the run around. Nobody was willing to help me, no matter how upset I was. I had to wait for 3 weeks to get my refund. I will never buy from Lord and Taylor again and I hope whoever is reading this review think twice before buying anything from them.
    :poop: :poop: 🙁 :angry:

  2. I now work across the street from Lord and Taylor’s 5th ave store in NYC. It has been many years since I shopped at LT. In January 2015 I reapplied for a credit card. I send may lunch hours in LT as you can imagine.

    It is only three months later and I will consider spending time there due to the rude treatment i received from one credit services rep. On April 3 I paid the 15 dollar balance on my bill. yes just 15 dollars. When I went to make a purchase this week I was transferred to credit services by the sales associate, my cc did not clear the sale. That rep must have worked for the IRS she was rude and arrogant demanding payment. I paid on time she was wrong and the system was wrong. The problem was fixed by a kinder rep later. but this person has turned me off to shopping at LT. it takes all kinds yes. But I will go to Macys for lunch. thank you

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