Microsoft USA

1-800-642-7676

Customer Service Contact Information For Microsoft USA

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4 Replies to “Microsoft USA”

  1. I wonder if Microsoft knows or cares how much their contract tech companies around the world charge them above and beyond their actual costs. I know Microsoft does not care about CUSTOMER RELATIONS.

    Impossible to talk with a US citizen for tech support or anything else. Impossible to talk with a tech support supervisor. However, I was able to speak to a switchboard operator at their Redmond, WA location who said she was physically in the state of Washington. She was not very understanding, but would connect me to a tech supervisor. Wrong, I was connected to the tech support system in the Philippines with an entry level tech that answered the phone. Each entry level tech assures me they can fix my problem. Wrong again. My computer has been controlled by different techs from around the world for 30 hours now with no results. They can not understand American English and that I never asked for windows 10 nor did I accept the terms and conditions. windows 10 tried to install itself and as a result, it did not completely install and it will not let me update my windows 7 pro which I purchase last April. Microsoft techs can not get rid of the windows 10 nor let me update windows 7 pro. Another problem being I can not print the conversation in their pop-up window while they are working on my computer. When they do call me back the area code is for the state of Washington. They cover their tracts well. I read where another commenter said his credit information was hacked and used. That would be a night mare trying to contact Microsoft. I have tried talking with sales and etc to find a back door for help. All to no avail since someone from another country answers the phone. Maybe I should contact my US Congressman and ask if he will sponsor a bill to require all companies incorporated in the US or doing business in the US to have a representative in the US and who is a citizen and speaks American English.

  2. I tried to call Microsoft customer support, my call was answered by another company that said they where part of Microsoft. by the time I got off the phone, talking to someone I think was in India. my credit cards where charged $449.99/$39.95/$39.90/$9.95/$4.95/$158.10 all saying they where “Microsoft” they even gained access to my computer and put in a password, that I had not known about until I tried to get back on my computer. when I finally got a hold of someone again. it took hours for them to find the person or figured out how to get the password off my computer. the error codes I got said it was hardware issues. these companies. inext,/ tech life connect / Microsoft driver support / are all scams. I have been trying for weeks to stop my credit cards from paying these so called “Microsoft” divisions. I have only been successful on the 3 smallest amounts so far. I never cared for apple products, but now I need a new computer, is that who I should go with? Microsoft? is it a foreign company now? are we at the point that we can’t trust the companies we spend hundreds of dollars a year on, in each and every household across America. I am so disappointed and don’t know who to call or trust. and I can’t get any communications with Microsoft, I have been scammed,, trying, and now don’t have a working computer.

  3. I wonder if Microsoft knows or cares how much their contract tech companies around the world charge them above and beyond their actual costs. I know Microsoft does not care about CUSTOMER RELATIONS.

    Impossible to talk with a US citizen for tech support or any thing else. Impossible to talk with a tech support supervisor. However I was able to speak to a switchboard operator at their Redmond, WA location who said she was physically in the state of Washington. She was not very understanding, but would connect me to a tech supervisor. Wrong, I was connected to the tech support system in the Philippines with an entry level tech that answered the phone. Each entry level tech assures me they can fix my problem. Wrong again. My computer has been controlled by different techs from around the world for 30 hours now with no results. They can not understand American English and that I never asked for windows 10 nor did I accept the terms and conditions. windows 10 tried to install itself and as a result, it did not completely install and it will not let me update my windows 7 pro which I purchase last April. Microsoft techs can not get rid of the windows 10 nor let me update windows 7 pro. Another problem being I can not print the conversation in their pop up window while they are working on my computer. When they do call me back the area code is for the state of Washington. They cover their tracts well. I read where another commenter said his credit information was hacked and used. That would be a night mare trying to contact Microsoft. I have tried talking with sales and etc to find a back door for help. All to no avail since someone from another country answers the phone. Maybe I should contact my US Congressman and ask if he will sponsor a bill to require all companies incorporated in the US or doing business in the US to have a representative in the US and who is a citizen and speaks American English.

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