Navient Customer Service

1-888-272-5543

Navient Customer Service Phone Number for Support and Help.

Navient Corporation holds the portfolio of education student loans insured or guaranteed under the Federal Family Education Loan Program.

Navient Corporate Office Headquarters

Navient Corp

Address:

300 Continental Drive

Newark, DE 19713 USA

Navient Hours

Monday – Thursday 8 am – 9 pm ET and Friday 8 am – 8 pm ET

More Naivent Customer Service Phone Numbers

Tech Support: 1-302-283-8000

TDD: 1-877-713-3833

FFELP and HEAL Loans: 1-888-272-5543

Fax: 1-800-848-1949

Corporate Number: 1-302-283-8000

Federal Direct Loan Program : 1-800-722-1300

Private Loans: 1-888-272-5543

Military Benefits Team: 1-855-284-4879

Overseas Military: 1-888-272-5543

CollegeServ: 1-888-272-4665

Employment Verification: 1-800-367-2884

Navient Contact Us Page

Navient Customer Service
Navient Customer Service Phone Number

1.1/3 (4)

Please rate this

9 Replies to “Navient Customer Service”

  1. I NEED HELP and “customer service” is a misnomer if ever there was one. The 1-888-272-5543 sends me overseas to “helpers” who “guarantee” – Michael id #C161518 and Rachel id #C55527 are the LAST TWO of FIVE – to help, but don’t. There is NO ONE who will help. WHY IS THAT? How about someone REAL who can actually HELP answer me?

  2. I can not manage to get an actual person on the phone to assist me with account information.

    The online format keeps changing and each time it does it forgets my ID and password. Super frustrating when I am trying to make a payment and cant even do it with some degree of efficiency! One would think they could make taking my money an easy process!? Guess that is too much to ask for.

  3. every day I get a message on my answering machine from Heather to contact her about my loan. I am not interested. Quit calling now.

  4. I received the forms for my student loans to be placed on hold due to job loss but I can’t get it to open on my IMAC. Can you resend the forms in a way that I can open them? I’d like to fill these papers out before it’s too late. Please advise. SEE BELOW copied and pasted email.

  5. Navient – Very poor customer service and a malfunctioning

    Very poor customer service and a malfunctioning auto mated service the automated voice consistently makes the same repeated response: tell me how I can help you before I can get you to a representative and when a clearly explained response is given she again makes the same response. This is poor business when a graduating student needs information in reference to due dates and loan information. called another navient connection and the representative stated my information could not be found by social, name, or account number. Very poor service and the rating at this stage is 0#. all numbers of contact involved in this fiasco: 13022838000;18007221300;8777704157;18007721300…

  6. every day I get a message on my answering machine from Heather to contact her about my loan. I am not interested. Quit calling now.

    account number 9782227303-1

  7. I can not manage to get an actual person on the phone to assist me with account information.

    The online format keeps changing and each time it does it forgets my ID and password. Super frustrating when I am trying to make a payment and cant even do it with some degree of efficiency! One would think they could make taking my money an easy process!? Guess that is too much to ask for.

Leave a Reply

Your email address will not be published.