NetFlix Customer Service

1-888-638-3549

Netflix Customer Service Phone Number: 1-888-638-3549
Netflix is the online dvd rental site. Netflix also streams movies over the internet using Xbox, Wii, Apple Tv and PS3.

NetFlix Corporate Office Headquarters HQ
Netflix.com Address:
100 Winchester Circle
Los Gatos, CA 95032
Netflix Corporate Phone Number: 1-408-540-3700
Email Netflix

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167 Replies to “NetFlix Customer Service”

  1. I am 94 years old, living alone, with a TV & computer as my only contact with the outside world. I purchased a SONY Smart TV, with a special demoted to get my all the comforts of home. I joined the Netflix plan ($11.99/mo). Approximately 2 weeks age. I lost my Netflix viability. I call the Netflix people and, after 2to 3 hours of frustration. I was finally able to get my movies. I’m note sure, but the only way I think she did it,was to be re-established as a new member. There was a lot of button pushing in the process, and you guys might have caused my remote to malfunction, because some of the Smart stuff was unavailable to me, mainly the ability to switch channels. Chruchfields (place where I purchased Sony 850 4k, responded to my call be immediacy sending me a new remote. That did not work. A 3 hour call with the SONY people yesterday proved the SONY to be completely reset. It’d comes back to Netflix where I suspect wrong buttons were depressed, causing this problem. Please advise. Thank You ! And NO movies for the last 2 day neither.

  2. I am very happy with Netflix, always are ready to answers my questions, The costumer service and costumer

    support personal are very friendly and ready to help me to resolve the problems.

    I like a lot the movies, they are a lot of variety and I can enjoy them all the time.

    I DON NOT HAVE ANY PROBLEMAS WITH NETFLIX EVERY THING IS FANTASTIC.

  3. good day. i forgot my password and i cant get it cause i miss spelt my email when i signed up on my xbox 360. now i have the xbox one . i have tried to log in but cant because i forgot my password. now because i miss spelt me email i wont receive the email with my password. tried the live chat that netflix offers of their sit. it is not live at all . you sit and wait with no reply. and i cant even close my account because i cant get my password. so i cant watch nor can i close it . so i have to pay R130.00 every month for something i am not using at the moment. no a very happy. would like some help from netfix on this matter.

  4. Hello Carol,

    I am not a Neflix Employee, though I do have a Neflix Account.

    Netflix prompts Users to Sign-In each time to protect the Account Information of the Subscriber. This is for the safety and security of the Account Holders Information. I have not seen any Ads or Requests to Buy anything when I am prompted to sign in. Any Ads or Promotions I have received have been through email and these are usually based on the interest of the viewer to make them aware of New or Upcoming Seasons of a Series often watched. You may want to check the validity of your Sign-In Page to be sure it is not a ‘Phishing Site’ – A Bogus Site set up to mimic a Legitimate Service, for the sole purpose of stealing Account Information from Unsuspecting Customers – These Face Pages or Sign-In Pages look Very Real and are easily mistaken, often missed at first glance, as the layout and graphics are meant to look the same.

    Neflix can be accessed through any Web Browser and App. Based on most Mobile Devices. If you are accessing Neflix through a computer, this will usually be done through an Internet Browser and there is an option to “SAVE USER NAME and PASSWORDS ON THIS DEVICE” – This is usually done in the Web Browser itself in the Options Section.

    As far as Mobile Devices, Neflix is often App. Based; where the App. is downloaded from the ‘Store’ on your particular device. The same goes for Mobile Devices; where there is an option to ‘Save Usernames and Passwords’ on the device. This is usually Stored in the App. or Web Browser, allowing the User to have the Username and Password Pre-Populated and all that needs to be done is hit the Sign-In button.

    These steps should help you with the Sign-In Issue. * BEAR-IN-MIND: When Saving Usernames and Passwords, you need to be sure the Computer or Device is Limited to a Select Group of People who are Allowed Access to ANY Personal Accounts or Information, otherwise Anyone can access the site and watch it – I believe Neflix allows (3) or (4) Users to be signed in at once. By not using care, this may allow unwanted people to access the Username and Password from the Web Browser or Lock Out Legitimate Users.

    … As far as the rest; Netflix provides Video Streaming Services, not Therapy Sessions ~ ‘Happiness Starts Within’, you may want to start there.

  5. If you are having a problem with Netflix streaming service there are 2 simple and easy fixes that will get you back up and running asap like it’s all brand new….

    1) Restart the device… by this i mean if you are able to sign out of the device within Netflix (settings>sign out/deactivate) do so if not just turn it off, and unplug it from the power for no less than 30 secs… while its unplugged press the power button on the device to discharge any extra power then plug it in and boot back up sign back in and try to start your show back up again….

    if that does not work then …

    2) restart your home network, this is also very simple… just locate your modem (you may have 2 depending on how your set up in your house) and unplug those for no less than 15 secs then plug it back in and wait for the lights to be solid state again (you may have 1 or 2 that still blink sporadically, upload and download)

    *****tip for signing out if you don’t that the sign-out/deactivate option***** when you are in the error screen on Netflix you can press UP UP DOWN DOWN LEFT RIGHT LEFT RIGHT UP UP UP UP and the deactivate screen will come up, simply press deactivate select OK then you’ll be signed out and u can continue thru step 1 w/ restarting the device…..

    These SIMPLE steps will fix 98% of your Netflix problems!!!!!

  6. Almost every (90%) of the DVD’s we get in the mail stop in the middle of the movie. We have to stop it, push play, stop, push play and maybe it will begin again. We have had to do this for 10-15 minutes continually to get the movie to continue playing. Sometimes we have to have the DVD replaced just to see the entire movie. This has become commonplace and we are getting tired of it. I guess the DVD`s get scratched but there should be better control at Netflix before the DVD`s are sent out to be viewed.

  7. I was on season 3 of Hannah Montana and I looked on Netflix this morning and it has seemed to have deleted the show. I am asking why it would do this.

  8. Why did you delete suite life of Zach and Cody, suite life on deck with Zach and Cody, and Hannah Montana! Those were all of my favorite shows and they were on there just 2 days ago! If u keep deleting shows I think I am going to switch to hulu plus because Netflix is starting to stink!!!

  9. Fix the got damn website, app, and your phones! Not only does the damn app cancel and stop working but your customer service phone had me on hold then hung up! GET NETFLIX TOGETHER!!!

  10. can you please fix language in anime season one will be in English and uncensored but season two will be in jap and majority of content will be censored its extreamly annoying and ruins the viewing exsperiance.

  11. I DONT GET FULL VIEWING FROM NETFLIX A LOT OF THE MOVIES HAVE VULGAR LANGUAGE A LOT OF SEX I AM SUPRISED THEIR NOT SENSORED MY WIFE AND I ENJOY DRAMAS AND THRILLER MOVIES THERE IS A LOT OF GOOD MOVIES BUT THEY ARE NOT FIT FOR FAMILY VIEWING BECAUSE OF THE CONTENT MENTIONED I AM SURE NETFLIX COULD DO A BETTER JOB WITH THEIR PROGRAMMES IF THEY TRIED

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