Ozark Trail Customer Service


Ozark Trail Customer Service Phone Contact Phone Number for Support and Help

Ozark Trail is Walmart’s outdoor and adventure products line. Walmart does not have a dedicated phone number for Ozark Trail. The number listed is Walmart’s customer service phone number.

Ozark Trail makes coolers, insulated mugs and cups, tents, cookware, backpacks, sleeping bags, lanterns, flashlights, and more. The price point is much lower than brands like Yeti, REI, and Cabela’s.

Ozark Trail Products Website is listed here

For Walmart’s customer service reviews see this page.

Please rate and review your experience with OzarkTrail customer service below.

Ozark Trail Customer Service
Ozark Trail Customer Service

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74 Replies to “Ozark Trail Customer Service”

  1. Love my ozark trails outdoor screen. Would love to get side panels to help block the wind. Could send picture of what I am referring to if you like.

    1. I have bought two of the hand held rechargable flashlights from Ozark trail we used them constantly over a year unfortunately they both quit working same problem with both of them we love the lights but don’t know how to contact anyone so maybe they can look into it can anyone help

  2. I have one of the backpack coolers. My son gave me as a gift. The zipper has broken. Is there any way that the zipper can be repaired?

  3. I am attempting to find and order a part for the Ozark trail camp stove. The telephone # gives 0 options to find this info or talk to anyone. The part I’m looking for is a regulator for the camp stove. It has a number on it A200-1.
    I would appreciate any help with this matter.
    Thank you…….Michael Gallagher

  4. My roommate bought me a 30 ounce thermos with an additional spill proof lid. My lid is not wotking properly.

    The lid spits out the contents of liquid each time I open the close the mouth piece. Is this supposed to happen.?!

    I get it all over my clothes and hands.

    Can you contact me on this matter as I am not happy with the lid.

  5. Just purchased a 300l headlamp with a much needed red light, and it’s not working… like I bought it 2 days ago…to be more specific, the red light/floodlamp side is not working…

  6. Hello,
    I’m searching for an Ozark Trail 8-Person Instant Tent Rainfly
    accessory. Where can I purchase and how much does it cost?
    Thank you.
    Respectfully yours,

  7. I have a sport dome tent that’s sleeping 4/5. When I set it up it’s not 4 ft 8 in center – close to 3. How long are the poles supposed to be? Mine are 13 ft 4 inches

  8. I want to get the rainfly, stakes, and pole bag, and stake bag for my tent. I called Walmart and have been told I can’t get an answer on if i can order it, have to wait 3-5 business days…they will check. Really? Cant I just want to order it online? Here are the part numbers-RFLY-RDTN07, SSET-8ST7IN, PBAG-27in, and SBAG-9IN. Thx!

  9. I purchased a 13×9 ft. Screen House this summer, two of the collapsible forms broke, also one of the ropes ripped off the tent, tearing the fabric. I purchased it new from Walmart in Brockville On. Canada. I have pictures I can provide and would appreciate any help you could provide. Than you.

  10. Good morning,
    I would like to find out where I can get an “Ozark Trail 10 Person 2 Room Instant Cabin Tent Model# WMT-141078” center hub replacement.
    Thank you!

  11. I purchased a ozark trail 14 person tent was impressed on how easy it was to put up however it started raining during the night and one of my tent poles bent and a plastic tee broke very unhappy about this tried calling customer service and went right to walmart and the told me i had to contact ozark trail but would not help me with a phone number very unhappy

  12. I purchased a chair it wasnt even sat in 4 times my 80 pound niece sat in it and it broke its suppose to hold up to 225 pounds.

  13. Bought a ozark canopy last August didn’t put it up till June and already has 2 holes in it very unsatisfied what can I do?

  14. Hi!
    I purchased an Ozark Trail cooler for my husband on Father’s Day this year. The zipper has been hard to open for awhile. Which is now broke. We don’t use the cooler that often, maybe 2 times a month. The cooler is great, we love it! But the zipper should last longer than a few months.
    Pamela Graffagnino

  15. I brought this 2-in-1 Rocking Chair and one of the rocking leg locker is put on backwards. I live very far from any store.. This is a pain in my side….. Make this old lady customer happy…

  16. I recently purchased the 16×16 conopy. 563031664 Walmart number. I need to get 2 more support poles for the conopy. If you could just lead me in the right direction that would be greatly appreciated.

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