Ozark Trail Customer Service


Ozark Trail Customer Service Phone Contact Phone Number for Support and Help

Ozark Trail is Walmart’s outdoor and adventure products line. Walmart does not have a dedicated phone number for Ozark Trail. The number listed is Walmart’s customer service phone number.

Ozark Trail makes coolers, insulated mugs and cups, tents, cookware, backpacks, sleeping bags, lanterns, flashlights, and more. The price point is much lower than brands like Yeti, REI, and Cabela’s.

Ozark Trail Products Website is listed here

For Walmart’s customer service reviews see this page.

Please rate and review your experience with OzarkTrail customer service below.

Ozark Trail Customer Service
Ozark Trail Customer Service

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18 Replies to “Ozark Trail Customer Service”

  1. Never got to use our 15 person tent. The one of the top extension bar with the orange caps is jammed and won’t extend! I’ve never posted about this tent ever!!!

  2. Bought a 16×16 easy up cabin tent, used twice, 2nd time one of the easy up legs busted in the middle of the night. Not a cheap tent, 300 dollars for the thing. Is there somewhere I can order a replacement part? Ridiculous

  3. Hi I’m making a complaint about the bags for these tents someone needs to make bigger bags because they come all folded up nice and neat in a itty bitty box but then once you pull it out and then pack it back up you can barely fit the tent back in the bag and that’s just the tent nevermind anything else that comes with the tent. it’s bull

  4. We bought a 16 person tent on Friday and set it up on Saturday morning by saturday night right at dark we thought we heard a gun shot( not hunting season yet!) And my husband said somthing got in he eye… Well by the time he got all that out i was inside a colpaed tent! And now my airmattress was flat! Yes it was new also!… Long story shorten… I took him to the er.. He had a black pice of plastic stuck in his eye…3 hours latter we went to pack up and leave…now were out a tent a not so cheap 22in air mattress and a camping trip…not happy at all someome needs to contact me asap! Cant find a thing on line!!!

  5. We have 4 of the 30 oz ozark trail thermal cups. 3 work perfect however the last cup only holds ice about 1/4 of the duration of the rest of our ozark cups. That is disappointing .

  6. We bought a 6 man Dark Rest tent and really love how easy it goes up and how it stays dark and cool inside. The only issue we have is that it leaks in the front when it rains. It seems the seam between the floor and the tent sticks up and I believe the water is coming in the seam. There is no seam showing on the other 3 sides and these do not leak. I have tried adjusting the stakes so the seam is under the tent but no luck. Is it possible this is a defect.

    1. I bought the Ozark Trail adjustable dual headrest airbed I’m on my second one and the second one leak faster than the first one right from the beginning the second one started leaking the other one at least lasted a couple of days unbelievable that they put the air hose right under where you get in and out of the bed I don’t know why they would do that it was a bad place to put the air hose. Not very well thought out

  7. I am writing regarding Model #FGA1010TPR Gazebo canopy. Unfortunately, I thought I was getting a complete Gazebo tent set. Also, I have been unable to locate legs for this cover.
    I rather have an entire gazebo tent set, instead of a canopy only.
    Help please.

  8. I have purchased a ozark trail all terrain wagon with oversized wheels. I am needing to purchase a replacement wheel for my wagon. could someone point me in the right direction on how i go about getting a replacement wheel

  9. What is the best way to repair a seam that the stiches came undone on a dome tent. It’s only about an inch or two long that needs to be re sewn on one of the side seams on the bottom half of the tent. Is there somewhere you can go to have someone sew it up or do you have any other ideas to fix it? Please help. Thank you

  10. We recently purchased the multi-purpose wagon and the support 4 panel folding insert that goes in the bottom of the wagon was missing

  11. I bought an Ozark trail 14 x 14 instant canopy with built in led lights. First wind storm it broke a support arm. Can I buy a replacement arm?

  12. My Ozark trail 32 oz tumbler has small rust spots in the stainless steel inside the container. How do I get it replaced under warranty?

  13. I bought a 1/2 gallon vacuum sealed water jug about 3 months ago. It has a spout that flips up so you can drink out of. I sent it to get engraved and just received it. When I used it yesterday it leaked water everywhere. I am trying to find a replacement lid. Can you help?

  14. We had a well-used 3 room tent from Ozark/Walmart for years. We’ve been camping for years with it., multiple times each summer. We finally stopped duct taping the rods last year and bought another one just like it.

    Mind you, I liked this tent so much that we powered through the difficult and lengthy set up several times each summer.

    We just used it for only the second time. It didn’t want to pop up and lock in on the end tent areas. Finally got it done.

    Then it stormed. It collapsed. Whole damn thing but the center. Popped it back up over and over till the storm was over. Of course the inside got a bit wet with each collapse.

    Then it collapsed just sitting there in the sun.

    Finally, we rigged it so the canopy was completely unable to place pressure on the tent underneath and made various other rigging to hold her up as the next storm blew in.

    We will now recycle it for a tarp and that type of stuff we can get out of it to try to salvage our money. Looks like now that we want to camp more again we have to switch brands and come up with more money.

  15. I bought a cooler about a month ago when I got around to use the cooler it leaked all in the back of my car! I’m not happy…with the price I paid it should not leak! How do I go about returning or getting a new cooler

  16. i have a 8 person instant cabin tent I’ve had it a year give or take. i got it out set it up no problem for the 2ed time this past weekend and as i was putting it back in the storage bag the zipper came completely apart from the bag its self. so i was wondering what it would take to get a replacement storage bag?

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