Finish Line Customer Service


Finish Line Customer Service Contact Phone Number for Support and Help

The Finish Line, Inc. is a leading athletic retailer specializing in brand name footwear, apparel and accessories. Every Finish Line store offers the best selection of product built for your Sport.Life.Style. Finish Line began operations in 1976 in Indianapolis, Indiana, and currently serves customers in over nearly 700 Finish Line stores, nearly 90 Man Alive stores and 15 Paiva stores and online.

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4 Replies to “Finish Line Customer Service”

  1. Been on hold forever!!!!!!! This is crazy…someone please help that speaks English…is that to much to ask?????? We are in America…

  2. I agree finish line have the worst customer services ever…. Never will I shop there again! Chesterfield Mo. Mall,My daughter was treated with poor customer services and lost money with them. It took several attempt to retrieve her money and hold time and drop calls in order to get a resolution. I really think they need to improve their customer services.

  3. I had the worse experience at Cherry Hill Finish Line, I will never shop there again. I ordered a pair of sneakers on 10/17/15 that had to come from another location. I was assured they will be in on 10/20/15 and I would be called when they do. I waited until 6 PM on 10/20 to call and when I did I was put on hold forever and when I finally decided to hang up and call back the phone stayed busy for the rest of the night. this continue until 10/23 a week later when I decided to call customer service which was worse than the store location (they were no help at all and the operator said she would look into it and call me back in the next hour and never did. I finally went back to Cherry hill (mind you I live in Phila) and the manager said with a jerky attitude they want there and what did I want to do , have my money returned or reorder. When I said just return my money he got an attitude and made one of the other workers finish the transaction. They asked me to sign a receipt saying I was returning because i did not like the sneakers but i would have had to recieve them in order to know if i liked them or not. #neveragain

  4. Bought a pair of shoes for my son. He wore for one day and the right outersole starting peelling. This, unofrtunately is just the start of our nightmare! Brought the shoes back for replacement but they did not have the his size. They offered to ship the shoes and guess what? They never arrived. Called the store and spoke to a sales person who said he would call me back in 30 minutes to let me know where the shoes are. No one called! Had to call the store again and they have no answer as to where the shoes are. Asked for a refund and they said that I have to call customer service. Really!!!!

    Will never buy another pair of shoes or anything from Finishline and will tell friends to not shop for shoes at Finishline.

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