TurboTax

1-866-888-2402

Business Support Phone Number: 1-888-777-4178
Technical Support Phone Number: 1-877-230-3458

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17 Replies to “TurboTax”

  1. I have used TURBO tax for years and 2015 is the first time I have had issues!!! I now owe the IRS money and am being penalized for taxes not being calculated correctly. ALl the #s I entered are correct, its the math done by TURBOTAX that is incorrect. All #s for this place are NOT working, even corporate. I want to know what the hell is going on and I want a refund of the money you stole from me!

  2. I used turbo tax Feb 21 it was submitted but I have not heard any thing back from them I have been trying to contact someone in customer service I keep getting a automated service that says my information that I give is not correct I have contacted the IRS they say there is no record of me filing I just want to know whats going on wheres my refund

  3. After Turbo tax is filed it is up to the IRS how fast your taxes are paid. It isn’t TurboTax that can answer this question. You can go into TurboTax ask click on status to see the status of your return. TurboTax requests that Status be checked a few days after filing to see if your e-file was accepted by the IRS. If it wasn’t accepted they refund the e-file cost on request and you must file manually. You would print out your forms, sign and mail them.

  4. Turbotax processed fraudulent tax returns under my name and now is trying to bill me for the preparation of these fraudulent returns. Finally reached a customer service ‘live’ person who kept me on hold for 30 minutes and then returned me to the original phone message…she could not even take my name and phone number and have someone call me. Have reported this as part of local police investigation in to my tax fraud case. Still would like to hear from someone at Turbotax if anyone is listening.

  5. You are absolute crooks. You increased my charges mid tax preparation. Your site would not allow me to choose less expensive options. I’m sure that is by design. You basically held my return hostage at that point. You overcharged me to file my state taxes. Your slick tactics made you money this time. I was a returning customer. However, I don’t want to be gouged to file my taxes again. I will search the world to find a better way to do my taxes. I am very dissatisfied with the way you took advantage of me. it takes a lot to make me angry but you have succeeded. I will do my best to warn others to file their taxes a different way.

  6. I have a Partnership business. I needed to save money so I decided to use Turbo Tax. For someone who is doing this for the first time it was horrible. I t does not explain enough and it does not tell you how to even use their website. I needed to do a K1 and it never said how to do it. I now have to pay someone to help me with this even though I already paid Turbo Tax $150.00 to do this for me. I will not use Turbo Tax next year.

  7. I have used TURBO tax for years and 2015 is the first time I have had issues!!! I now owe the IRS money and am being penalized for taxes not being calculated correctly. ALl the #s I entered are correct, its the math done by TURBOTAX that is incorrect. All #s for this place are NOT working, even corporate. I want to know what the hell is going on and I want a refund of the money you stole from me!

  8. I was doing my taxes and came on a section for stock dividends which said because of the form needed I had to upgrade to premier which was over $30. I did so and the directions were so vague and the forms I received from the company did not match up. I eventually had to send the copy of the 1099 and my tax form and request that the IRS complete the tax return for me. I requested a refund but did not get any response. I have used turbo tax for a number of years and this is the first time I have been less than pleased. I feel since I could not use the premier version my money should be returned as requested Thank you.

  9. Turbo tax needs to FIX their software for New York State (retirees). Turbo tax will not let me e-file New York State income tax forms.

    Prompt keeps sending me back to correct Box 12a. there is no box 12a on the 1099-R form

  10. Turbo Tax does not offer real support and all their answers are candid. No one answers their toll free number and they make it impossible to downgrade your filing selection but may it very convenient to upgrade to unnecessary tools.

  11. This is the number given as of 12/1/2015 800-624-9066 I spoke directly to a turbo tax rep and they fixed my issue wait time was about 3 mins.

  12. I was bamboozled into paying 204.00 to finish my taxes. I don’t want your damned audit protection. I want my credit card refunded 204. How can I accomplish this? If no response, I will call credit card company and have it removed. That was a dirty underhanded trick you pulled.

  13. i”ve tried for the first time to use Turbo Tax but I have stopped short of being charged. The reason is that they don’t respond to questions and you cannot reach them by telephone. They started to ask me questions and wanted information for my state tax return. I don’t owe Pa. income tax because our only income is from Social Security and Pensions. I haven’t had to pay PA state income taxes for over14 years. I decided to do the taxes myself since I’ve been doing them since 1957. I am 79 years old and don’t need their RIPOFF!!!!

  14. I unfortunately choose to purchase TurboTax again after experiencing a major debacle last year. This year, experienced another problem. Could not reach a customer service representative EVER on the number which stated I could call and receive help. The system did not address my issue and kept presuming I was calling to check on my refund or would refer me to the website (previously checked and question was not addressed). Your product will not be in my household again.

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