Verizon Roadside Assistance


Dial #ROAD (#7623) airtime free, from your device for Roadside Assistance
To Purchase Roadside Assistance call Verizon Wireless at *611 from your device or on 800-922-0204 from a landline phone.

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3 Replies to “Verizon Roadside Assistance”

  1. It is sad when a person tries to help one of your customers. Your member locked her keys and phone in the car, she mentioned this several times and you acknowledged this fact. You told her it would be about an hour. When it was close to the time for the company to get to the car you rang her cell phone which she couldn’t answer because it was in the locked car. You proceeded to cancel the service call. At the same time, I received a call from tour people through a recording asking if the service was completed or not. I said no and got a person on the phone who said he would call the service person. After twenty minutes, he came back and said he was still trying. Well the customer was furious and I tried to explain the situation and he hung up. I tried to call the number that was on the cell phone but was told it was a nonworking number. So we called the roadside assistance number again and got through. Finally after about forty-five minutes the service man finally showed up to unlock her car. If this is how you run your business, I would never deal with you!

  2. on 4-26-14in Honolulu Hawaii are about 1:30 a.m.I made a call for roadside assistance with Verizon I was coming out of the wooded area and started running out of gas so upon speaking to the roadside assistance person her name is Nelly they had said to me they cannot help me because my car still had gas in it this is horrible

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