Woot

1-972- 417-3959

Woot Inc. Corporate Office Headquarters HQ
4121 International Parkway
Carrollton, TX 75007

0.6/3 (1)

22 Replies to “Woot”

  1. I have been a woot customer for many years and always felt like I got a good deal every time I ordered from them. Referred many people to them. My last purchase was defective, sent first email to get no response, sent second email complaining and got a response to return item and will get a refund in 7 to 10 days. Have not heard anything from them on my refund or my returned item. No phone number listed on woots website. Does someone have it? I have sent several more emails that have not been answered. Not very happy with woot right now because I’m feeling ignored. Gonna settle this and cancel my account with them.

    1. Woot’s phone # is 972-417-3959.

      Good luck with that…I didn’t get an answer.

      Forget Woot and good luck with Amazon trying to straighten that mess called Woot out.

  2. How are you I am checking on the Samsung galaxy pro tab that I order from you I will like to have a tracking number.

  3. WOOT SUCKS…THERE IS NO CUSTOMER SERVICE. The 972-417-3959 number has no way of getting you to a human.

  4. Wil never order from Woot again. Products are worthless and customer service is even worse. Not worth the “savings,” their stuff is garbage.

  5. Glad I read these posts. I was going to buy a watch but my security, McAfee, would not allow me to sign into my account OR go to the check-out phase of the purchase. THANKS McAfee for saving me from WOOT.

  6. Pressed the issue of receiving the wrong order through communication with Amazon (understanding that Woot is owned by Amazon) and received the following:

    Hello,

    I’m so sorry, but we can’t offer any additional insight or action on this matter.

    We appreciate your business and hope to see you again soon.

    Best regards,

    Amy B.

    Thank you.

    Amazon.com

    Well that’s equally unhelpful as not being able communicate directly with Woot.

  7. I AM A NEW CUSTOMER I ORDERED A TV BUT I CANT GET A CUSTOMER SERVICE REP TO TALK TO,THANK GOD THEY DID NOT GET MY MONEY. WORST SERVICE EVER . YOU NEED TO GO OUT OF BUSINESS YOU BUNCH OF A HOLES. the phone number that you give is worthless.how do you talk to a live person.

  8. Terrible Customer service – received the same stupid canned statement from 5 different “customer service” reps. been over a month since my order was placed – still nothing. Woot keeps trying to blame FedEx – I’ve contacted FedEx, they’ve gone to Woot, there is no package with my tracking # anywhere to be found – WOOT NEVER GAVE THEM THE PACKAGE. Terrible, just terrible.

  9. Woot is a pretty good site to buy items at good prices, but if you have a problem after the purchase, you might as well take the item and toss it in the garbage.

    Communicating with them is an absolute nightmare! You send an email inquiry and then they send you a case number and a NEW case number every time you email them or respond to their email

    They also NEVER have the same person dealing with you if you need to email them back, so the new customer service rep has NO CLUE as to what the problem is from the beginning.

    There is not a phone number anywhere to call them to have a serious problem resolved. I have NEVER heard of or seen a company that does not have a phone number for their customers to contact them.

    The most ridiculous company that I have EVER dealt with and will never buy there again!!!

  10. Worst Company EVER. Took my money, never delivered the product I ordered. Left me in the dark with zero correspondance from them about the status. I e-mailed for a refund, no response. I e-mailed to find out where my package was, no response. A full MONTH after my declared delivery date with zero communication from Woot as the status of the package, I get an e-mail that states they will not be refunding my purchase and that my package is sceduled to arrive in 2 weeks, even though it still has not shippied. They also refused to refund my shipping costs for the 3-8 day shipping. Essentially the e-mail was very snarky and a big F-You. Here is a summary: “We have your money, you cant call us or get a hold of us in any way that you control, and we won’t be refunding or paying for shipping, your credit card company won’t win this dispute because we are eventually going to ship this to you, so better luck next time.

  11. I do not recommend this website to buy. I just bought an ice maker and it has been almost a month to get my money back with no solution yet and the people from customer service do not care they do not really help you. There is no phone number available to talk to somebody.

  12. HOLY CRAP…WOOT took my $70, will not respond to defective camera issue, screwing up my summeramd wasting a bunch of my time..

    no one responds re my issue…which is simple, you charged me $60 for the Gear Pro THEN bummped up an additional 2 oders. I believe I have finally fixed (not you because UR not helpful) with ANYTHING. I need FRESH confirmation that A) yopu removed all the “pendings” and B) either send me a WORKING camerta OR refund my $60….I am a wreck over this, living on my ssa…give me a break, please

  13. I’ve never had a problem ordering from Woot, and I’ve ordered things from 3$ wires, to 1,100$ TVs.

    Just recently I purchased a TV through Woot. An email confirmation was sent immediately.

    When the item was ready for shipment, Woot sent another email with a FedEx tracking number, but the tracking number didn’t show up in FedEx’s system. I called FedEx a few days later and they mentioned it was NOT a valid tracking number for FedEx.

    I sent a note to Woot customer service, and in less than 24-hours I received a thorough response about my package and that it was sent to a 3rd party freight shipping company, and that they would reach out to schedule a delivery time. Shortly after receiving this email, the freight company reached out and we successfully scheduled a delivery date.

    I will still use Woot regularly.

  14. Very bad please to order anything,50-50 chases of getting defective stuff IF u even get it,watch out,in my side I would never order from them again

  15. I have been a woot customer for many years and always felt like I got a good deal every time I ordered from them. Referred many people to them. My last purchase was defective, sent first email to get no response, sent second email complaining and got a response to return item and will get a refund in 7 to 10 days. Have not heard anything from them on my refund or my returned item. No phone number listed on woots website. Does someone have it? I have sent several more emails that have not been answered. Not very happy with woot right now because I’m feeling ignored. Gonna settle this and cancel my account with them.

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