Yahoo Customer Service

Yahoo Customer Service does offer a phone number to contact them. However, this is only for paid or Pro Yahoo accounts. The best way for free Yahoo accounts to contact Yahoo is through their help website

Yahoo the webs most popular portal and is a huge source of internet news and content. Yahoo’s customer support is not one of their strong points. However, if you are patient and use their online features you can get decent support from Yahoo.

Yahoo is now part of Oath a digital media company that is owned by Verizon. Oath also owns AOL, Tumblr, Outlook, MSN, Huffpost,  Moviephone and many other websites and portals. 

Oath will also run Yahoo email, Yahoo Finance, Yahoo Search Yahoo News and Yahoo Sports. 

Yahoo Pro (Paid Accounts): 1-800-305-7664

Yahoo Customer Service
Yahoo Customer Service
Does Yahoo! offer a customer service phone number?

Yes, they do it is 1-800-305-7664. However this is only for paid Yahoo accounts. You can sign up here and it may be worth it if can’t get help with your free account.

Do you list a page for problems with Yahoo email?

Yes we have a page for Yahoo mail here.

Where is the Yahoo Customer Service Contact Us Page?

That is here at this link.

Who owns Yahoo?

Verizon owns Yahoo, they operate the business through an umbrella company called Oath. Oath also operates AOL. 

Are my Yahoo emails Private?

No, your emails are being used by Yahoo/Oath to target advertising to you. This is how they offer free email by charging the advertisers for your data.

Who is the new CEO of Yahoo?

The new CEO is Thomas McInerney. However, the new company will be branded Altaba. This will consist of Yahoo! Japan.

Who started Yahoo?

Jerry Yang and David Filo started Yahoo! at Stanford University in 1994. Yahoo went through the .com bubble of the late 90s and early 2000s and has struggled to keep up with Google and other social websites.

What is the parent company of Yahoo!?

Oath is the parent company of Yahoo! Oath is owned by Verizon.
Oath Inc.
770 Broadway
New York, NY 10003

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1,598 Replies to “Yahoo Customer Service”

  1. Donna here again How are you going to get ahold of me without knowing my phone number? I have no access to yahoo email

  2. I have not been able to access my email account for a few years due to I new phone number and don’t remember my password

  3. having trouble to log on 2 yahoo small business emails, it says that the password is incorrect. we tried resetting the password and nothing. need help ASAP
    Been on the customer service phone with yahoo 5 hours and no answer this is ridicoulous.

  4. Hi
    I have problem to access my email due to change of contact. I need to access it asap please me to do.

  5. good moring i have tried to contact you on my account , i had 6,678 emils that have not been ope yet i do not get on every day how an when or can i retrieve them scsugar@att.net

  6. My e-mail is locked out and I am not able to recover my mail. The e-mail address that I have been using is, birdenshowardjr@yahoo.com. I had about 3,000 messages that’s un-read. The system that my computer have been using is not being taken any more. I was using the computer and reading my e-mail when an alert pop-up appeared and I lost my e-mail usage.

  7. I keep getting a “Timed Out” message and to reenter my sign in info. I do. And I’m right back at the “Timed Out” message!!! I’m in a loop!!! Can’t get out!!! Help!!!

  8. Since Yahoo screwed up and sold out to verizon then to oathe your company has definately gotten worse. Your home page is slow and impossible to read most of the time and the idea of giving up my security to you is ignorant. You are ten times worse than you use to be and getting worse every day your in business! No wonder people are leaving you for other venues!

  9. YAHOO SUCKS–BEEN trying to get into my facebook account for the past hour and can not get into it. Need phone number but can not find one anywhere. Really sucks

    1. I’m having the same issue I can’t receive the email from Facebook so I can reset the password on my FB account Wich was hacked and of course I changed my phone number and didn’t change it on FB before my account was hacked so I can’t even have them text me a code to reset the password and so far not getting any type of hell from Yahoo or fb

  10. Your customer service sucks !!! I need to get into my email account on new laptop, I no longer have phone number or email used as a back up to get a fricken sign in code and no phone number to call to get this resovled. one would think a phone number is something such a large company could fricken handle, im sure im not the only person to have this simple to fix if i could talk to a god dam person issue

      1. There customer servive does suck. They do not seem to care. I need to change my password and can notgat a key from them cause I do not have a back up or a cell number.

    1. Yeah I have the same problem .my phone broke got new one new number . Yahoo set my pass word to a key thing .can’t get into my Account. I had this e_mail for almost 20 yrs.so help me out

    2. Im having the exact same issue but cannot figure out a way back into my email account. I changed my phone number recently and now im locked out of my account keeps telling me uh oh and to put my old number in to send a verification code. Did you perhaps figure something out to contact them. Need help ASAP. Thank you.

  11. four days ago my password quit working its same e mail address but you no longer let me see these e mails also i cant seem to change my password because i now have a different cell number and yahoo has no phone number to call for help dam looks like i will be google customer now thank you for nothing yahoo and hello g mail

  12. Dear yahoo,

    I lost my phone so. Now I can’t use that number to recover my email since I am on a new lap Top and your system doesn’t recognize it. And you also don’t have any support other than going back to the enter recovery phone number. Lotta damn good that does!!! it’s like this huge company that doesn’t provide pens or paper for its employees daily operations of the company. We as consumers out here expect better service than this. I’ve read complaints like mine just now. Walmart has better customer service than you. Just saying. So if you can, up your customer service to a higher standard and your customers won’t be writing negative comments. Thank you


      Logging in to @ymail.com acct
      – Don’t have either of the phones listed.
      – Recovery acct is @yahoo.com

      New browser tab – log into recovery acct (jesselaurence@yahoo.com)
      – Cant remember pwd for @yahoo.com
      – click on cant remember pwd
      – re-directed to att.net
      – Prompted for att email login (@att.net) and pwd
      – att email works, but still… how do I reset my jesselaurence yahoo pwd, so my wlaurence ymail acct can send recovery info?

  13. I cannot reaet my password have not been in my account in years. Please help. I also don’t have the recovery phone number anymore

  14. i have not been able to access my email account in 4 yrs and you people tell me that somebody else has my info and they’re using my account!!! and then you so called professionals told me that you would fix it for 200 dollars. Hey I used yahoo for 20 yrs and you’re sorry company is trying to rip me off and if I could get the law in on this I would because you are allowing some punk thief to use my yahoo account and that is BS and is robbery.SHAME ON YOU PEOPLE AT YAHOO!!!

    1. I agree with you that’s why I love Gmail Yahoo is full of it. A what account key??? How about my security questions?? I literally created this account years ago and don’t even remember creating the back up email to get in!!! All I need is my Myspace info to get my hundreds of pictures that’s on there! And no one is available to talk. Sad company. Thank God Gmail was created.

    2. Hi
      I am Francis Pokorny, @yahoo.com. Sandy Pokorny wanted me to see what had happen to her yahoo mail account. Her address is yahoo.com. we don’t know what password was used. Could send me, @yahoo.com, what needs to be done to get back in to it?


    3. The same thing happened to me. Someone called an old credit card company that I no longer use and had them send a new card to an address in Georgia…and I live in a different state! Thank god the credit card company sent me a letter stating they updated my address. I called them today, closed the account and reset all my info back to me…Yahoo better frickin do something about their crappy customer service

  15. Hi good morning sir I have with my Yahoo I’d my Yahoo I’d jhmanik21@yahoo.com I forgot my password I lost also my recovery email and phone number because when I was open it that time I was other countries so I can get my I’d please help me any how
    Thank you I’m trying to many ways but isn’t open

  16. Vthomas04yahoo.com is requesting that you assist her in getting a stay home and work business opportunity like stuffing of envelopes assembling of products etc. Please let me know as soon as you find something.

  17. Can’t add yahoo on my BlackBerry 10. It says my email and contacts cannot be added now.

  18. EVERY time I attempt to sign in…I am told…email or password incorrect…I receive code…sign in and same thing happens over and over and over…What is going on…

  19. my computer crashed i cannot get into my account can you please use the following information to send me a password rest to the follopwing account @gmail.com

  20. My email has been hacked I think it is a inside job because I have an online consignment shop attached to the email address and my credit card equipment mentioned has been stolen I think ins noway to make a valid complaint bcuz it’s an inside job

    1. My acount _tm@yahoi.com has been hacked, I think it’s an inside job because I have a consignment shop attachment for on line business and my credit card payment equipment has been stolen but I can’t complain to yahoo.com because it’s an inside job, I’m so sure of it

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