Corrlinks is the government service for prison inmates’s email. The system allows loved ones to correspond with their incarcerated loved ones. Online Help Only


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  • I have not received a identification code I cannot get on corrlinks. Please help me. I want to communicate with my SON please.

  • I am trying to upgrade to a premium acct for myself and my granddaughter to have contact with my son, her father. But it is coming back telling me that the name on my card and the name in the accts don’t match. Can we please take care of this issue. You people want inmates to have contact with their family’s and loved ones but yet you are making this impossible. It would also be nice if you had a customer service number to actually help your customers with a live person since your customers are not text bots.

  • I got a request from an inmate in my email but it doesn’t show up in my corlinks account, what should I do? Thx

  • I am trying to set up an email for my loved one. His mother told me to set up email thru corrlinks, which I have and his mother told me I would have to wait to be approved. Well I cab get into my acct, I have been told my loved one has sent mw a request. I haven’t got it. I tried to add him to my acct thru his inmate num and it says that num doesn’t exist. I guess I an still waiting for an approval email. Like I said I can get into my acct, but apparently cant get messages or approvals

  • I have email my boyfriend an I only been on this website for a day I’m sending him emails but I have yet to receive a response from him please let me know what it the problem

  • i tryed adding my son on but the message i got was….My email address is already in use. and the system wont accept the password because i cant remember. it was a long time so i tried to used my password now and i cant get in what can i do?

  • I need to know how to put money on my fiance account for been on the computer and the phone he is in big sandy prison and his name is Steven please let me know.

  • It doesn’t work. The id codes they send you do not work. You sign up to their website for nothing. I wonder what the agenda is. What are they trying to do here? Probably will start getting spammed by their affiliates.

  • I’m having problem with my email so i can’t get the code to except my friend on corrlinks I’m not able to enter my email address i would like to except Angela# to be able to email Angela it tells me to enter my code or inmate # but say no record can you help my # 0 thank you

  • Nothing but the best! The easiest reload. The cheapest thing I’ve ever done. Incredible value. Hard to believe something like this exists. All other contact is so incredibly difficult.

  • Worst service!! Been trying to contact a rep. Because I can’t access my family members who are incarcerated. They are trying to e-mail me but nothing is coming up in my spam folder.And the more I try to contact corrlinks the worst it gets!! Noboby respondes to my e-mails to your office.

  • I need a number for corrlinks because iam very so upset can someone please help me

  • Corrlinks is not working with Internet Explorer

    I was emailing my daughter in federal prison for months and now I get a message that Internet Explorer cannot bring up this page. What can I do to correct this?

  • I am trying to get a video cam connected to the corrlinks video chat program. All tests work perfectly until I get to the preview of the recorded video.

    I am receiving an error that Corrlinks can not record the video, and that a firewall or virus program could be the problem. I can not find anything blocking this cam, and it works PERFECTLY on other web based programs.

    Please help

  • I like corr links but it keeps declining my card when i try to sign up for a premier account???

  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}