DirecTV Customer Service


800-531-5000 is How To Contact DirecTV Customer For Support and Help

DirectTV is a Satellite TV Provider in the U.S.A. They provide multiple HD channels to viewers. DirecTV provides sports, news, tv channels, NFL Sunday Ticket and movie channels.

One of DirecTV’s most popular features is NFL Sunday Ticket. This feature allows you to watch every NFL football game on your TV, computer or mobile device. NFL Sunday ticket is a must for serious NFL fans. However, a common complaint is that they will renew the service each year if you do not cancel the service. 

You can watch live TV or stream up to 45,000 shows or movies OnDemand on up to 5 screens at once. They also offer the next generation DVR, the Genie HD DVR. 

DirecTV Now Phone Numbers

DirecTV Now: 1-800-531-5000

Customer Express Line: 1-800-824-9081

TTY: 1-800-779-4388

TRS: 1-800-531-5000

Sales: 1-888-777-2454

Customer Service Email
DirecTV does not publish customer service email addresses. However Verizon does have a contact page where you can chat about your customer service issues through a chat client. You can access chat through this link.

Hints to Reach a Live Person
To reach a life person at DirecTV customer service, call their customer service phone number then enter or say your phone number or account number. Eventually, you will be get a human to speak with at DirecTV.

What are DirecTV’s customer service hours?

Support is available every day, 8 a.m. – 12 a.m. ET

Who owns DirecTV?

DirecTV is part AT&T. Since they are part of the same business structure, you can get package deals with DirecTV and AT&T services like internet, phone service and cellular service

Is there a competitor to DirecTV for Satelite TV?

Yes, DISH network is the competition for DirecTV. The downside for DISH is that they do not offer NFL Sunday Ticket.

Can I get help from DirecTV on Social Media?

Yes, DirecTV maintains accounts on Twiter, Facebook and Youtube. Use Twitter or Facebook for customer service issues.
DirecTV Support on Twitter
DirectTV Twitter Account.
DirecTV Support on Facebook
DirecTV’s  Youtube Account

DirecTV Customer Service
DirecTv Customer Service Phone Number

225 Responses

  1. Yesterday we called as our bill went up more than $30 month. This morning we awaken and most of our service is gone —cannot view “List” of shows previously recorded. NOTE says We do not have this Service with Direct TV! Removing service is not giving a credit. It is beyond the point of FRUSTRATING when after waiting on hold we are provided LESS service. DirectTV needs to get organized and soon. The bill is still over $100 month and we now do not have our children’s programs to view Get organized and do what you say —you cannot simply remove service a customer has paid for —-12 years with Direct TV.

  2. Are other customers having receptions issues too. We receive a pixalated mess and garbled audio when commercials change and often the signal freezes and we turn off receiver and turn back on. This has been going on for well over 6months and the answer I get –it is a software problem and we are working on it. Now I receive an email every 2 weeks saying–“still working on it” If it is software–are there others getting this same run around, please comment?

  3. I agree with this comment. I live in Mount Joy, and channel 8 is our local news channel. We cannot even get this channel.With all the money we pay for this, we should be able to get the local channel. I am disappointed in Direct tv. All the channels, so many of them are paid programs and not much is on the channels that we do have.

  4. Have you had any luck

    I was sold on a bundle they charged me separately instead therefore overcharging me

    They also charged me for installation that was free

    They suspended my account for that we got part of it straightened out and then still waiting for the bill to get done right, in the meantime it’s been since June 30th no call back and my bill is due today but somehow I got suspended again last night

    I’m furious to not get the sales Dept to call me back

    I signed up for savings not headaches


  5. Many channels are not not showing since the storm passed some 2 weeks ago

    771 pops up even there in no storm in are

  6. Forget any kind of customer service. You will be in automated phone hell for a LONG time, usually with a terrible phone connection, and eventually they will hang up on you long before you can talk to a real person. I originally wanted to change my service package, but now I will cancel it outright because their customer service is so poor.

  7. I had appointment to have someone come out and repair my dish and no one showed up. I called and they said that I had cancelled the appointment. I said that’s crazy as I did not cancel. Made another appointment and no one showed up again. I called and they could not tell me who was coming or where he was but did say he would be there in 30 min. HE never showed the dish has been down for a week now. they have all my phone numbers and never called. I guess they don’t value my business. I have dish net at another location with 10 receivers and I have never had this problem. I guess I will have to call DishNet

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