Before booking a trip with Greyhound, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Greyhound is one of the largest providers of intercity bus transportation in North America, offering routes across the United States, Canada, and Mexico.
How to Contact Greyhound
You can reach Greyhound customer service using the following details:
- Phone Number (Customer Support): 1-800-231-2222 (for general inquiries and customer service)
- Email Support: Greyhound does not provide a direct email for customer support; customers are encouraged to use the online contact form available on their website.
- Chat: Not available; inquiries are typically handled via phone or the online contact form.
- Customer Service Hours: Support is available 24/7 for booking and general inquiries.
- Corporate Address: Greyhound Lines, Inc., 350 North St. Paul Street, Dallas, TX 75201, USA
- Website: https://www.greyhound.com/
Greyhound Customer Support Reviews and Complaints
When considering booking a trip with Greyhound, it’s helpful to review customer service feedback. Greyhound competes with other transportation services such as Megabus, FlixBus, and Amtrak. Customer reviews often highlight the extensive route network offered by Greyhound, which connects major cities as well as smaller towns across the country. Many customers appreciate the affordability of Greyhound tickets and the convenience of online booking. However, some complaints focus on issues related to bus delays, cleanliness, the condition of buses, and the responsiveness of customer support, particularly when dealing with lost baggage or refund requests.
Comparing Greyhound with other transportation providers like Uber, Lyft, and Brightline can help you determine which service offers the best combination of route options, pricing, and customer support for your travel needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.
Note: This website listing is not associated with Greyhound Lines, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.
