Hyundai Motor Finance Customer Service


How to Contact Hyundai Motor Finance Customer Service

Phone Number: 0-871-522-5745 association with this company:

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4 Responses

  1. Although I have no complaints about the Hyundai car or the dealership from which I purchased it, I found the customer finance/credit department rude and most unhelpful. When I received a notice that my automatic payment would be taken out on a certain date, I called and requested that the payment is taken out a few days later.

    The lady was uncooperative and I told her that I knew that my request could be honored, stating that I was not a deadbeat, I was only wanting to be sure that my automatic pay were deposited in time for the withdrawal. To accomplish this request, I had to call back, at least, three times. How about some positive customer service training Hyundai?

  2. Do not, I repeat do not lease a vehicle from Hyundai. I leased a 2013 Genesis coupe, loved it. I made every payment on time. The dealership asked me to come in and would make my last 2 payments and I bought a 2016 Tucson. Traded in a Chev tk, They said I was good to go. Nothing else to do. A month later, I get a letter from a collection agency saying I owe $422.59. I go to dealership, ask what this is for, a transition fee because I did not lease another vehicle. Why the dealership would not tell me this, said I was good to go, nothing owed. Now I either make the payment or my credit goes to s—!

  3. On May 21, 2016 I purchased a Hyundai from Kendall Hyundai in South Miami, FL, I went to that dealer because of discounts they advertise, low and behold I didn’t qualify, I just found out they didn’t given me the $500 discount Hyundai is giving to customers who purchase the 2017 Elantra. I was told those discount you had to apply online and it take about thirty days to received, which they lied. Hyundai this dealer is making you guys look bad. They also said they was giving me $400 dollars off since I didn’t qualify for their discounts, they didn’t. On JUNE 24, 2016 my daughter had to take the car to a dealer because the engine light came on in one month after we purchased the car, MPI default on a new car. My first and last Hyundai. Hyundai Company I expect my $500 dollars you are offering on the purchase of the 2017 Elantra which was not giving to me. Please speak with Kendall Hyundai in South Miami, Fl, no telling how many customers they not giving this offer to.

  4. I made the last of 36 scheduled payments on my 2011 Sonata Limited on February 10, 2014. I also received a letter from Hyundia Finance stating the loan was paid off along with the tile to the 2011 Sonata vehicle. However, Hyundia Finance took out another payment for the same paid in full vehicle on March 10, 2014.

    I have telephoned them on 2-3 occasions since then and been told it will take up to 15 business days for the over payment to be refunded. I contacted them again today, Thursday March 27 with it being 14 business days since taking the unauthorized $422 from my checking account. Today they told me I should check back on Monday, 16 business days to check the status of refunding the over charge.

    What a bunch of crap! They took the unauthorized payment out in one (1) days time. Why do I need to wait at least 15 business days to get my money back.

    Hyundia, count me as an unhappy customer!! Take money not owed and keep it for at least 15 business days. How much interest do you earn in a years time by taking unauthorized payments from customers and not getting it back to them for at least 15 business days???

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