How To Contact Jos. A. Bank Clothiers Inc. Customer Service
Jos. A. Bank is not just another menswear retailer. What makes us unique is also what has attracted customers to our stores for 103 years; a heritage of quality and workmanship, an extensive selection of beautifully made, classically styled tailored and casual clothing, and prices typically 20 to 30 percent below our competitors’. Add to that an expert staff of sales professionals who prize service and customer satisfaction above all, and you get the idea.
I ordered 6 knit shirts. I paid online with a credit card. I ordered yellow x/l and blue x/l. The package arrived with 1ea white xxl and no notation of a back order. I tried reaching customer service 3x over 2 days, holding on the phone for over 18 minutes each time, being told how important the call is to JAB. Nonsense. Never reached customer service.