Customer Service Contact Information For Lucas 6-129-490-4000
Customer Service Contact Information For Lucas 6-129-490-4000
Hard shell luggage. The zipper came apart after 1 use on a vacation
I literally just got back from a vacation trip to Florida and couldn’t wait to get unpacked.
Just wanted let you know that the Lucus carry-on bag that I have is absolutely the worse. You cannot let go of the handle, as its falls over VERY time! At one point I was not holding onto, it fell over and tripped up my wife. I purchased it approximately a year ago and only used it a few times because of this issue. I assure you I will never use it again. attached are pictures of the bag.
Have used it maybe 5 times over a year and a half and the front wheel broke off. Was the perfect size for a carry-on. Very disappointed. I have another trip coming up and I have to purchase another suitcase but it won’t be Lucas
Do you have an 800 number? I don’t know what country your 6 goes to
I have had a large 27-inch hard shell for less than one year and the wheel fell off during our travel. I can’t find replacement wheels and I don’t have the wheel so my spinner luggage only has 3 wheels and I had to carry it during travel. Where can I get replacement wheels or a new piece? Can’t find the warranty and I don’t have my receipt just the hanging tag please advise
Hard shell luggage. The zipper came apart after 1 use on a vacation
I literally just got back from a vacation trip to Florida and couldn’t wait to get unpacked.
Just wanted let you know that the Lucus carry-on bag that I have is absolutely the worse. You cannot let go of the handle, as its falls over VERY time! At one point I was not holding onto, it fell over and tripped up my wife. I purchased it approximately a year ago and only used it a few times because of this issue. I assure you I will never use it again. attached are pictures of the bag.
Have used it maybe 5 times over a year and a half and the front wheel broke off. Was the perfect size for a carry-on. Very disappointed. I have another trip coming up and I have to purchase another suitcase but it won’t be Lucas
Do you have an 800 number? I don’t know what country your 6 goes to
I have had a large 27-inch hard shell for less than one year and the wheel fell off during our travel. I can’t find replacement wheels and I don’t have the wheel so my spinner luggage only has 3 wheels and I had to carry it during travel. Where can I get replacement wheels or a new piece? Can’t find the warranty and I don’t have my receipt just the hanging tag please advise
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