How To Contact Verizon FiOS Customer Service
How to Contact Verizon Fios Customer Service by Phone for Support and Help
Verizon Fios Customer Service Department
Verizon Fios is Verizon’s bundled broadband package. The package includes broadband dsl internet service, digital voice phone service and hd television service. Fios is now available with Quantum, their new super-fast internet package. Fios and Quantam are available in limited areas, so check with the company by calling their sales line to see if Fios is available in your area.
Verizon Fios Customer Service Phone Numbers and Hours
Verizon’s Fios customer service hours are 8 am to 9 pm. Monday through Friday and 9 am to 5 pm on Saturday.
Fios Outage: 1-800-837-4966
Fios Internet and TV: 1-800-837-4966
Residential Phone: 1-800-837-496
TTY: 1-800-974-6006
Online Support: 1-866-326-7937
Payment Information: 1-800-698-3545
Fios Address Information
Verizon General Mailbox
P.O. Box 6000 Hayden, Idaho 83835 USA
Verizon Fios Payment Center
P.O. Box 920041
Dallas, Texas 75392 USA
Please check your statement, because billing addresses may have changed.
Verizon Fios Official Online Website
You can visit Verizon’s Fios Website at VerizonFios.com for more information about availability, features, and prices. Also, on the Fios account page you can login to make payments, change service or get online help and support.
Customer Service Email
Verizon does not publish customer service email addresses. However Verizon does have a contact page where you can submit your customer service issues through a form. You can access that form through this link.
Verizon Fios Help and Support Email
Social Media
Verizon Fios is a very progressive company and they maintain several social media accounts. Verizon updates these accounts very frequently. They use social media to offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to The Verizon Fios social media accounts are listed below.
Fios on Facebook
Fios on Twitter
Fios on Youtube
Hints to Reach a Live Person
To reach a live person at Verizon Fios customer service, call their customer service phone number and then just do not say anything or push any buttons. Eventually, you will be connected to a live person at Verizon.
Verizon Customer Service Review and Complaints
Verizon Fios customer service is about average for a communications company. They offer customer service through a their phone numbers, email and social media.
They show all of their contact information on their website and they make their phone numbers fairly easy to find.
However, they are not perfect and they do make mistakes. Please review and rate your customer service experience with Verizon Fios below. Looking for Verizon Wireless Phone Number? We have that here.
