Walmart.com Customer Service

4 Responses

1. I spoke with a supervisor at Walmart.com, his name is Mark. I do not know how to give him high marks to his supervisor, I can only say that my debit card number was stolen by a money store in Walmart employee after I made a deposit load on my card. The absolute any time my card was not in my possession was when the Walmart employee swiped it n therefore that employee k ew I just loaded money. I knew date n time n transaction number. So the fraud section of Walmart.coms purchasing dept flagged these 2 charges equaling almost a thousand dollars. I did not have online viewing of my card but knew I had a certain amount and I gave my card to realtor and it was declined this was 3 weeks after I loaded and that money was needed for our home purchase. I was told by Walmart they released the authorized hold back to me that they did not ship those orders. My credit card wants to hold my money for 30 days but thanks to Mark the fraud dept will send a fax to my credit card saying that the charges were not and will not be taken from my account. I’ve been dealing with my card and everyone in between. I finally got an employee that went way above and beyond to help me resolve this by requesting a fax to the dostuffent center with my card. Thank you Mark, your the bomb.

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   1. That is so good to hear and eyes to read we need more associates like Mark yay go Mark

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2. Why can’t I talk to a customer service

   Rept to place an order

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3. they do not sell the whole stuff when you bye from them I bought a car canopy from them and it didn’t have the top or the polls and they want to charge me a cost of 129.95

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