Comcast Customer Service Phone Number - Complaints
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Comcast Customer Service

1-800-266-2278

How To Contact How To Contact Comcast Customer Service for Support, Help, Reviews, Ratings and Complaints.

Comcast is one of the largest cable tv, internet and phone providers in the USA. Comcast just made a deal to buy a majority of NBC. Comcast has largely re-branded their services as Xfinity

Comcast’s major competitors are Spectrum, DirecTV, Verizon Fios, and AT&T Uverse.

More Comcast Numbers

Phone Number: 1-215-665-1700

Customer Service Phone: 1-800-266-2278

Outages and Service Down Call: 1-800-266-2278

Fax Number: 1-215-981-7790

Email Address: [email protected]

Comcast Official Website

https://xfinity.com

Comcast Customer Service
Phone Number for Comcast Customer Support

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25 replies on “Comcast Customer Service

1-800-266-2278

I recently cancelled service with Comcast due to moving to an area that they don’t service. So my wife and I drove an hour to the closest location {jerkson City PA} to return their boxes. We walked in the door and waited at the counter. A woman came up to us and clearly saw me with their boxes and said, ” You will have to wait”. So trying to hold myself in a calm state after being so rudely spoken to, I asked “how long”? She said, ” you are number 19″. So I asked again “how long will that be? We have a schedule to keep”. She again replied, ” You are number 19″. I have never been treated so poorly at a store. Now in my mind if I were looking to purchase something I would not have been number 19. Thank you Comcast for making us feel like we were in a soup line.

Problem with getting prompt voice messages. Delay sometimes up to 4 days. Occurred over several years. Reported before.

Rep was hard to understand. Got different person, not much better. Had to repeat all info again.

Talked to at least 4 people, repeating problem every time.

English not understandable, slurred, sometimes too fast.

Waiting for call back from some service dept now.

I have never in all my years had such poor service as Comcast provides. Not only are the customer services reps rude they are untrained. Never will you hear an I’m sorry it’s our fault, Your more likely to be sent on a wild goose chase checking all your connections to find out nothing is wrong with them so you’ll need to bring your box back stand in a long line to deal with a person that hates their job. Once you get the new box and go home you will need to call and speak to another untrained person that can’t offer up any help. End result is after no TV for 1 week they will finally send out a tech to see that’s wrong but beware that will take another week to schedule. Mean time your paying for service you don’t have. Think twice before choosing Comcast, or go to your Doctor first and get on some Xanax as you will surly need them when dealing with this company.

We have been having problems for the last 4 to 6 weeks. After many phone calls and put on hold for hours

still not resolved. We finelly figured it out Apt # 1 hacked into our splitter. Stealing!! Called comcast back

talked to a women named Chris, she told us this is our prolbem that it would cost us to have a tech come in…

REALLY COMCAST… she put us on hold for 45 mins. finelly hung up. Called back asked to speak to a manger

could not get a manger on the phone at that time.

Robin told us he or she would call back by 9:00 pm that night DID NOT CALL BACK…

The last 5 years $2,400 ea year = $12.000 Last 2 years 1,260 ea year = 2,520

Comcast I have better things to do with my MONEY…….

SEE YA!!!!!!!

Comcast has the worst customer service. You talk to anyone who can speak clear English. My neighbors moved in 6-8 weeks ago. Comcast came out hooked up their cable and left. They left the top off the box and a live wire running on top of the ground. This is all on out property. I’ve called 5 times for them to please come out and fix this eyesore. Every time I call no one knows anything. They say they will call back and never do. They say they will be out to take care of the problem–never do. This company SUCKS!

Worst customer service I’ve ever experienced. My 75-year-old Dad moved last Thursday It’s been 1 week and he still doesn’t have a working television or telephone. I’ve been on several 2hour calls with multiple “customer service” people from around the globe that have “promised” the issues were resolved (they aren’t) and that a technician would be at his place (never showed) My most recent call gave me an appointment date for next Monday – 12 DAYS AFTER THE PROBLEM BEGAN. I have no faith in their empty promises or ability to fix the most basic issues, or in their concept of the meaning of customer service.

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