CitiFinancial Phone Number



 

Description

CitiFinancial helps customers with unexpected expenses, debt consolidation, and hardship assistance.

CitiFinancial Customer Service Address
NTSB-2320
6801 Colwell Blvd.
Irving, TX 75039

Phone Number

PhoneHint
1-800-995-2274Review Needed Please Comment
 

Comments

 out of   based on 32 reviews.
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Date Rating Comment
5/14/2016 CitiFinancial - Does anyone know their roadside assistance number
Does anyone know their roadside assistance number in canada preferably ontario

Mary LouRead More
3/2/2016 CitiFinancial - Citi financial never took the lien off at the recorders office
This is a crock. 7 years ago I had a second mortgage with these people and paid it off by refinancing my home with a real bank. Now with interest rates at an all time low I am refinancing again but after approval and during the title search the new bank discovered that citi financial never took the lien off at the recorders office. Upon contacting citi financial with all pertinent info including acct # etc, they want us to jump through their hoops to take care of their mistake. Whatever happened to doing what is right instead of what is convenient. I would think they would do everything in their power to correct their mistake instead of giving me the runaround.It's their job and obligation to cancel that lien.

BETRead More
1/14/2016 CitiFinancial - my loan with citifiancial was paid in full over 7
my loan with citifiancial was paid in full over 7 year,s ago ,however it is still on my credit report,s,i would like to have it removed,thank you

robert seymourRead More
4/2/2015 CitiFinancial - I don't usually do this but now I need people to
I don't usually do this but now I need people to know that this company is horrible. They are in with One Main Financial. I recently had a problem with payments with One Main Financial. I called my bank to stop payment to One Main Financial, which they were well aware of. No problem with One Main. Citi Financial on the other hand has the same merchant number and the payment was returned to them also now I am being charged NSF fees. The people there are rude and do not care whether they help you or not.

LAJRead More
2/5/2015 CitiFinancial - Worst company ever. I have a second mortgage with
Worst company ever. I have a second mortgage with them. The house was foreclosed on. When they sold it, it shows paid in full on my 1st mortgage. This people have called me several times wanting to know why I don't have mortgage insurance on the house anymore. When I tell them why they say they will put it in my file. They still called me until I made them let me talk to a manager. Fast forward 5 years, credit is good again. Trying to get a new mortgage on a house and start over. My new bank wants to know how there can still be a 2nd mortgage on my original home of 15 years I had. They said they could not sell the home because there would not be a clean deed to the property if Citi still holds a mortgage against that home. Mysteriously I can not get a hold of any one who can give me an answer. So now they are still getting money from me all these years with no end in site, and I can't restart my life. Not to mention they put added insurance on these loans in case something happens to you. I have repeatly asked them to take that of my loans and it is still on there. I want to lesson my payments so I can use my money on my life instead of thiers. They keep telling yes they will take that insurance off, then do nothing. Worst bank ever.

KenRead More
10/31/2014 CitiFinancial - I'm typing in anger, PLEASE STAY (RUN) AWAY!
I'm typing in anger, PLEASE STAY (RUN) AWAY!

In 2007, My wife and I made the mistake of adding Citi Financial to our mortgage to get the necessary funds to keep us afloat. When we turned the finical corner in 2010, we quickly paid off the loan with Citi Fin and looked to remove them from our title (so we thought...). When checking our history to refinance in 2014,it appears Citi Fin ran a second title in 2007 after making a mistake on the first one. The company never corrected the first mistake and now their still listed on the mortgage. We checked weeks after, but you're given the "it takes time" speech.
The company has since changed their name to "One Main Financial" and now both sides are blaming each other. Thank GOD we keep the documentation proving the loan was paid (neither side has it) , but we're stuck in middle of two companies looking to blame each other. GOOD TIMES

Demetrius WhiteRead More
8/28/2014 CitiFinancial - These people should be in jail!! They took 2
These people should be in jail!! They took 2 payments out of my account when they were only authorized 1! They drained my bank account and now I'm bouncing checks. They say it will take 7 to 10 days to cut me a check! Meanwhile I have no money for groceries, gas and whatever's!! I work hard for my money and live payday to payday!


Sherry SmithRead More
7/26/2014 CitiFinancial - OMG I thought I was the only one that felt this
OMG I thought I was the only one that felt this way about Sh***yFinancial man I have had an ongoing dispute about two missing payments for about 6 months I have faxed them the supporting documents at least 5 times and still not resolve even after they received the cancelled checks and that they have been cashed by them its not enuff its showing up on my credit report that I am behind its the most stressful situation that i hv ever experienced my next step is to seek legal representation its to see if I can get this matter resolved but theyr gona be outa more than nine hundred dollars

Mrs DJRead More
7/14/2014 CITIFINANCIAL CHANGED TO ONE MAIN AND THERE IS NO
CITIFINANCIAL CHANGED TO ONE MAIN AND THERE IS NO ONE YOU FACE TO FACE WITH. I NEEDED TO MODIFY MY MORTGAGE BECAUSE OF A HARDSHIP... AFTER ALL THE RUNNING AROUND I DID TO GET WHAT THEY ASK FOR... THEY ONLY GAVE 1/2% DECREASE IN MY PAYMENTS.. I HAD NEVER BEEN LATE IN PAYING. THEN I FIGURED OUT THAT THE CREDIT LIFE INSURANCE I HAD BEEN PAYING FOR YEARS WOULD BE CANCELLED OUT WITHOUT MY KNOWLEDGE WHEN I REACHED AGE 70 ..I HAD ABOUT 10 YEARS LEFT; SO I CANCELLED, SO I THOUGHT THEY NEVER DID. THEY SAID THEY DID NOT OWN THE INSURANCE COMPANY; BUT AFTER HELP RESEARCHING IT ...THEY DO! AND NEVER PROCESS MY REQUEST IT TOOK ME 6 MONTHS OF CALLS SO WHAT IS THE USE AND THEY MAKE ME FEEL AS IF I HAD TO GET THIS INSURANCE.BUT THE KICKER WAS THE GIRL THAT DONE THE INITIAL APP. DID IT INCORRECTLY AND THEY WOULD NOT CHANGE IT !THEY DO THINGS TO YOUR ACCOUNTS AND NEVER TELL YOU.. I WANTED AN EXPLAINATION AND THEY HUNG UP ON ME SEVERVAL TIMES.I WOULD NEVER REFER ANTONE TO THEM. IF YOU CAN STAY AWAY!!!!!!!!!!!!!!

sandraRead More
6/9/2014 I have been with Citifinancial since 2007 paying a
I have been with Citifinancial since 2007 paying a 11.75 interest rate , please help . they are legally taking my money . Shakira Mora is the rep that calls me from the branch in York Maine , would not change my Payment DATE , aLL when I ask her for any copy's she informs me MY PAPERS ARE IN STORAGE . 11.75 % interest rate on a 1969 ish old Ranch 3 bedroom home .

Keke Read More
5/21/2014 CitiFinancial Review - Overall my experience was not horrible
After reading all the above comments I was very scared. First the above number was wrong and I don't have the correct one close by sorry. It is for loan initiation. The number that lady gave me was for customer service. The second lady said she couldn't help except give me a fax number and an e-mail. I was thinking great just like the others reported. Well I emailed on late Friday 5/16/14 my request for a title release. I received no response over the weekend or Monday. I was drafting a letter to fax. And calling people who maybe able to help advocate. Tues I received the release without ever talking to a person at citifinancial officially requesting the release. Overall my experience was not horrible, but I would have rather had a person confirm it was on the way. I will post again when I get to the phone numbers that might help others.

ColoradomcqRead More
4/9/2014 CitiFinancial - my father was very sick and moved out of his home
my father was very sick and moved out of his home and let it go into foreclosure and i paid all the fines, etc to get it out and my father sent a letter stating that it was ok for them to talk to me about his homes account. Everything was fine i was making the payments each month. My dad signed the deed over to me and was recorded in the clerk of courts. My dad has passed away and I have been making the payments and when I spoke with the co to have the loan put in my name they told me to send a copy of the death certifcate, a copy of the deed that was recorded and his account number and I faxed everything and never heard back. After months of trying to get ahold of some one in the correct department I finally got ahold of one lady that did all my information for the loan transfer and I have never heard back from anyone. So here i am still trying to get ahold of the correct person and now no one will speak with me that they have recieved his death certificate. What is going on. I have to much into the property out of my own pocket and my parents did also. I was told I to speak with the deceased department and the number i was given no one will answer.

pamRead More
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