For AGPTEK product support, call the listed U.S. number 1-718-513-1616 or email CS@agptek.com. Start with the product model and the seller shown on your order, especially when your purchase came through a marketplace.
Contact AGPTEK
The official contact page lists the U.S. phone and email. It posts weekday support hours using Pacific Standard Time; check that page for the current listing before calling. The support page also has a refund/exchange request form.
Identify the Product Before Troubleshooting
AGPTEK sells different types of electronics and accessories, so the brand name alone may not identify the right instructions. Gather the model, serial number if present, product label and the original product listing. Describe what the device does, any message displayed and when the problem began.
For a charging or connection issue, include the charger or cable model and the device you are connecting to. Keep troubleshooting within the product’s instructions. Do not install firmware intended for a similar-looking model.
Manuals and Downloads
Use the Manuals & Downloads and firmware links on AGPTEK’s official site. If a download cannot be found or a link does not work, email support with the exact model and ask for the correct file. State your computer or phone operating system when it is relevant.
Orders, Returns and Warranty Requests
The support form asks for the purchase platform, seller, order number, product and reason for the request. Include those details in an email too. For delivery, cancellation or a marketplace return, use the order’s seller channel as well so the request is attached to the purchase.
AGPTEK’s posted warranty information describes a default 12-month period and includes seller and purchase conditions. Ask which terms cover your particular item; do not assume every seller, product or purchase country uses the same process. Request written return instructions before sending the device.
Following Up
Reply to the same support thread with a short timeline and the outcome you are requesting. If you have already tried the suggested steps, say which ones and what happened. Keep copies of the purchase record and support instructions, and send account or shipping details only through the seller’s or AGPTEK’s official channels.
AGPTEK Customer Support FAQs
What is AGPTEK’s U.S. support number?
The official contact page lists 1-718-513-1616.
What is AGPTEK’s support email?
AGPTEK lists CS@agptek.com for customer contact.
How do I find the right manual?
Use the official Manuals & Downloads links and match the exact model. Ask support if you cannot locate the correct instructions.
What should I include in a support request?
Include the product model, purchase platform, seller, order number and a clear explanation of the issue.
Does every purchase have the same warranty?
Check the product and seller conditions with AGPTEK. Its support page describes a default period, but eligibility depends on the purchase.
Can a CSN review start a return?
No. Use AGPTEK’s support form or your seller’s order-help channel to request a return.
Share Your AGPTEK Support Experience
Read customer reviews or leave your own review. Describe the contact method, issue and outcome. Keep account numbers, payment details, passwords and other private information out of public reviews. Posting here does not create a support request.
About This Guide
CustomerServiceNumbers.com is an independent directory and review website. We are not AGPTEK and cannot access orders, arrange service or approve claims. Use the linked official channels for assistance.
Official support routes checked October 24, 2026. Contact options and policies may change; check the linked official pages before requesting service.