Bestway USA provides customer support for its pools, inflatable spas, pumps, and other products. Identify the product model before requesting parts or warranty help.
Contact information checked November 11, 2026. CustomerServiceNumbers.com is an independent guide and is not affiliated with Bestway.
1. Quick contact information
Phone: 1-855-838-3888. Visit Bestway official support.
2. Support hours
Monday–Friday, 7:30 a.m.–4 p.m. Mountain Standard Time, as listed by Bestway.
3. Choose the right support route
The official support page offers product registration, warranty claims, setup videos, FAQs, and callback requests. Bestway warns that callback waits can increase during busy periods.
4. Get help with a problem
For a leak or pump problem, record the model, error message, and location of the issue. Use the product’s official instructions and stop using equipment if you suspect an electrical or safety fault.
5. Account and purchase questions
Use your Bestway customer account to review available order and warranty information. If you purchased from a retailer, retain that retailer’s receipt as well.
6. Changes, claims, and follow-up
Warranty periods and requirements depend on the product. Check the official warranty information before submitting a claim, and ask support before buying a replacement part that may not fit.
Keep the case number and any written response. When following up, refer to the original request and explain what remains unresolved.
7. What to have ready
Prepare the model number, serial or batch information if present, receipt, purchase date, and clear photos of the problem. For a pump, include the code shown on its display.
8. Frequently asked questions
Can I request a callback?
Yes. Bestway’s official support page offers a callback request form; response times can vary.
Can this website access my account?
No. CustomerServiceNumbers.com cannot access your account or resolve a claim. Contact Bestway directly through the official support options above.
9. Sources and customer reviews
Source: Bestway official support. Contact methods and availability may change. Share your service experience in the review section below, but leave out personal information and payment details.