For Hi5 and Tagged account help, use the Tagged Help Center or email support@tagged.com. If you are moving from the Hi5 Android app, check the official transition instructions before creating a different account.
What the Hi5 Android Notice Actually Says
Tagged’s Hi5 transition notice directs Hi5 Android users to download Tagged and sign in with their existing Hi5 credentials. It says linked in-app currency will transfer and that the Hi5 Android app and its active subscriptions will be discontinued.
The notice also says the Hi5 web version will remain available “for now.” It does not establish that every Hi5 service has closed, and it does not give a specific transition date. Follow the current notice for your platform.
Password Reset and the Wrong Profile
On the email sign-in screen, choose the password-reset option and enter the email registered to the profile. Tagged’s password help says to email support if the reset message does not arrive.
If signing in opens an unexpected profile, consult the Hi5/Tagged profile-switching instructions. Identify which profile you expected and which one appears. Avoid deleting either profile while trying to resolve a mix-up.
Contact Support or Report Abuse
The official contact page lists support@tagged.com for customer service. No general customer-service phone number was verified on the checked pages.
In a support message, describe your device, app or browser, the error, and when it started. Include a prior case reference if you have one. Send account identifiers privately to the official team, never in a public review.
For inappropriate profiles or behavior, use Tagged’s profile reporting controls and choose the relevant reason. A public CSN review does not send an abuse report to Tagged.
Purchases and Transition Questions
Keep the original purchase receipt and note whether the issue concerns a subscription, currency or access to a profile. Ask support how the transition notice applies to your purchase and billing platform. Do not assume that uninstalling an app resolves a billing question or that every purchase has the same refund terms.
Hi5 / Tagged Support FAQs
Is Hi5 completely closed?
The verified notice concerns the Android app and its subscriptions. It expressly says the web version remains available for now; it is not a blanket closure notice.
Can I use my Hi5 login on Tagged?
The Android transition notice tells affected users to sign in to Tagged with their existing Hi5 credentials.
How do I contact Tagged customer service?
Use support@tagged.com or start at the official Tagged Help Center.
What if the password-reset email does not arrive?
Confirm which email belongs to the profile, then contact Tagged support as its password-help page directs.
Why does the wrong Hi5 or Tagged profile open?
Tagged provides account-switching instructions. Identify the affected profiles before making changes or deleting an account.
Can CSN recover my account?
No. Only the official service can review account access, purchases or moderation. Never publish passwords or recovery links here.
Share Your Hi5 / Tagged Support Experience
Read customer reviews or leave your own review. Describe the contact method, issue and outcome. Keep passwords, account numbers, payment information and private correspondence out of public reviews. Posting here does not create a support request.
About This Guide
CustomerServiceNumbers.com is an independent directory and review website. We are not Hi5 / Tagged and cannot access customer accounts, manage purchases or decide support cases. Use the linked official channels for assistance.
Official support routes checked October 24, 2026. Contact options and policies may change; consult the linked official pages.