The Hunt Brothers Pizza customer service phone number is 1-800-453-3675. You can also use the official contact form or email support@hbpizza.com for company assistance.
Hunt Brothers Pizza is sold inside convenience stores, corner markets and other store-partner locations. For an order that is wrong, missing or still being prepared, start with the store that took your payment. Contact the brand when you need to share an unresolved store experience or ask a product question.
Quick answer: Who should I contact?
- Company customer service: 1-800-453-3675
- Email: support@hbpizza.com
- Hours: Monday–Friday, 7:30 a.m.–4:30 p.m., listed as CST
- Consumer feedback: Official contact form
- Order changes or refund requests: Contact the selling store first
- Find a store: Hunt Brothers Pizza location finder
Ordering and privacy reminder
The company contact number is not a verified nationwide pizza-ordering hotline. Contact your chosen store for food availability and pickup arrangements. Send receipts privately through official support channels; do not post payment details or personal contact information in public comments.
Last updated September 17, 2026. Company support and individual store operations use different contact routes and schedules.
On this page
- Phone number and contact options
- Customer service hours
- Order problems and refunds
- Store locations and ordering
- Menu, pricing and allergens
- App and website help
- Information to gather
- Complaint escalation
- Store-partner assistance
- Privacy and fake support warnings
- Reviews and complaints
- Related contact guides
- Frequently asked questions
Hunt Brothers Pizza Customer Service Contacts
| Contact route | Details | When to use it |
|---|---|---|
| Company phone | 1-800-453-3675 | General customer-service assistance |
| support@hbpizza.com | Written questions and follow-up | |
| Consumer contact form | Contact Hunt Brothers Pizza | Feedback identifying the store you visited |
| Local store | Use your receipt or the location finder | Current orders, pickup, store service and purchase questions |
| ATTN: Customer Service Hunt Brothers Pizza, LLC 4020 Jordonia Station Road Nashville, TN 37218 |
Written customer correspondence |
The official contact page separates consumers, existing store partners, prospective partners and other inquiries. Select the category that fits your request.
Hunt Brothers Pizza Customer Service Hours
The company publishes weekday business hours in the quick-answer box above and labels the time zone CST. It does not advertise this contact as 24/7. Store opening hours and pizza-preparation hours are separate; confirm both with the location you plan to visit.
For an immediate issue outside company office hours, ask the selling store for help. Submitting a form is not a promise of an immediate response or a same-day resolution.
Order Problems, Complaints and Refund Requests
Wrong Pizza, Missing Items or Food Quality
Contact the store promptly and explain what was ordered and what you received. Identify the item, topping, crust or preparation issue rather than relying only on a general description. Keep the receipt and take a clear photo when it helps explain the problem.
Ask the manager what remedy can be offered, such as correcting the order or reviewing a replacement or refund request. Confirm any return or pickup arrangements directly with the store. Do not send food to the corporate mailing address.
Requesting or Tracking a Refund
Begin with the business shown on the receipt. Ask who can authorize the request and whether the proposed remedy is a refund, credit or replacement. If a refund is approved, keep written confirmation of its amount, submission date and expected processing time.
No company-wide money-back guarantee or fixed refund deadline was verified for this guide. A complaint submitted to the brand does not itself confirm that a refund has been approved.
Orders Through a Separate Service
If a separate ordering or delivery service accepted the order, keep its confirmation and use its help process for problems with that transaction. Explain to both parties which store prepared the food and which service accepted payment. Do not assume every location offers delivery or the same ordering options.
Find a Hunt Brothers Pizza Store and Check Ordering Options
Search the official store finder by address, city, state or ZIP code. The company directs customers to convenience stores and corner markets, so the business name on a receipt may be the retailer’s name.
Before traveling, ask the store whether pizza is currently being prepared, which items are available, how long an order will take and how to pay. A store being open does not by itself confirm that its pizza counter is serving.
Menu Questions, Topping Prices and Allergen Information
The official menu includes original and thin crust pizza, breakfast pizza, Wings and WingBites. Menu availability varies by location. Original crust is offered as a 12-inch pizza or a Hunk A Pizza, which is one-quarter of a large pizza.
Are all toppings included? Hunt Brothers Pizza advertises its standard toppings at no extra charge, but the menu expressly lists double cheese as an additional-cost option. Confirm the total for your actual order before paying.
The menu also links to nutrition and allergen information. Review the current documents and ask the store about ingredients and preparation for your order. Do not infer allergen suitability from a product name or photo.
Hunt Brothers Pizza App and Website Help
Use the app-store links on the official Hunt Brothers Pizza website to locate its app. For a technical problem, record your device, app version, the error message and the step that failed.
If the app is unavailable, try the website’s store finder. Contact the store directly for an order needed soon. Do not assume that downloading the brand’s app confirms online ordering is available at every location.
What to Have Ready Before Contacting Support
- The retailer’s name, address, city and state
- The purchase date and approximate time
- The food ordered and the specific issue
- Your receipt or order confirmation for private support use
- A relevant photo with unrelated personal details removed
- The person or department already contacted
- Any response, proposed remedy or reference number
- The outcome you are requesting
For a store complaint, accurate location details matter: naming only “Hunt Brothers Pizza” may not identify the business that handled your purchase.
How to Escalate a Hunt Brothers Pizza Complaint
- Ask the selling store’s manager to review the issue.
- Write a short timeline and retain the receipt and relevant photos.
- If unresolved, use the brand’s consumer contact form and select the location carefully.
- Explain the store’s response and the resolution you are requesting.
- Keep any reference number and use the same email thread when following up.
These are practical complaint-preparation steps, not a guarantee of compensation. CSN cannot contact the company on your behalf, access its records or authorize a refund.
Store-Partner Support and Business Inquiries
Existing retailers should use their established company representative or select the current-store-partner option on the official contact form. Prospective retailers can review Partner With Us and request information for their location.
Hunt Brothers Pizza describes its business as a branded pizza program and expressly says it is not a franchise. Business inquiries about equipment, supplies or joining the program are different from consumer requests about a finished order.
Privacy and Fake Support Warnings
- Use company contacts reached from the official website.
- Do not send payment details to accounts that approach you in social-media comments.
- Do not provide passwords or verification codes to claim a supposed refund.
- Remove card details, home addresses and personal phone numbers from public receipt photos.
- Verify unexpected requests for a fee before taking further action.
Keep the details needed for a private investigation with the store or official support team. Public reviews should describe the experience without exposing sensitive information.
Hunt Brothers Pizza Reviews and Complaints
When reviewing an experience, distinguish the service at the selling store from any later contact with Hunt Brothers Pizza’s company support. Include the general location, issue, contact route and final outcome.
Individual comments do not establish how every store or customer-service representative performs. Posting here does not contact Hunt Brothers Pizza, notify the store or open a support case.
Related Customer Service Pages
These are separate pizza businesses, not alternate support departments for a Hunt Brothers Pizza order.
Related Company and Official Resources
- Hunt Brothers Pizza Corporate Office and Headquarters — independent company-contact guide
- Official customer contact form
- Official location finder
- Official menu, nutrition and allergen resources
Hunt Brothers Pizza Customer Service FAQs
What is the Hunt Brothers Pizza customer service number?
Call 1-800-453-3675 for company assistance. Contact the local store for immediate order help.
Can I place a pizza order through the company number?
Use the location finder and contact your chosen store to confirm ordering. The published company number should not be treated as a nationwide ordering line.
Who should I contact about a refund?
Start with the store or service that accepted payment. Escalate unresolved store feedback through the brand’s consumer contact form.
Is double cheese included with free toppings?
The official menu lists double cheese at an additional cost. Confirm your order’s complete price with the store.
Is Hunt Brothers Pizza a franchise?
The company states that its store-partner program is not a franchise.
Is CustomerServiceNumbers.com affiliated with Hunt Brothers Pizza?
No. CSN is an independent information and review website and does not provide company or store support.
Page Update Note
Created September 17, 2026 with verified company contacts, local-store guidance, menu resources, complaint preparation and privacy reminders.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004. CSN organizes official contacts and explains which business is the appropriate starting point for different issues.
Share Your Hunt Brothers Pizza Customer Service Experience
Have you contacted a store or Hunt Brothers Pizza about an order or product concern? Share the support route, response and outcome below. Keep payment information, private contact details and unredacted receipts out of your review.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is independent and is not affiliated with Hunt Brothers Pizza, LLC or any store partner. Contacts, schedules, menus and policies may change. Verify important details with the company or the store responsible for your purchase. Posting here does not contact either party or initiate a support request.