For MFJ Enterprises support, call 1-662-323-5869, email mfjoffice@mfjenterprises.com or use the official support-ticket page. Obtain an RMA before sending equipment for repair.
Is MFJ Still Taking Orders?
At the October 24, 2026 check, the official MFJ website stated that it was still taking and shipping orders. It also directed customers who have trouble reaching the company by phone to its office email. That notice does not establish stock or repair eligibility for every historical product.
For a particular item, ask about current availability and the expected next step before placing an order or making plans around a delivery. For an existing order, include the order number, product and purchase date.
Technical Questions and Product Identification
The ticket page covers customer support, technical questions and ordering help. Give the full model, serial number where available, operating setup and a concise description of the fault. State any troubleshooting already completed and include relevant photos privately.
Use the Product Manuals link on MFJ’s official site to look for model-specific documentation. Ask support if you cannot find the correct revision. A guide for another model may not apply to your unit.
Get an RMA Before Shipping a Repair
MFJ’s current homepage notice says to request a return materials authorization by emailing mfjoffice@mfjenterprises.com. It warns that packages arriving without an RMA will be returned. This applies before sending equipment, not after it reaches the service location.
Ask whether the exact model can be serviced, what the RMA covers, where to ship it, what documentation to include and how charges will be approved. Keep the authorization and tracking information. An RMA is not a guarantee of a free repair.
Warranty and Paid Service
The posted warranty page includes purchase-proof requirements and different provisions for certain item conditions. It also describes out-of-warranty service and requires authorization for both types of repair. Confirm the terms applicable to your product, purchase date and condition before shipping.
Follow Up on an Open Request
Use the existing ticket or email thread, identify the order or RMA, and summarize the previous response. Ask for the next action or missing information. If you bought from a dealer, distinguish a dealer order or return from a repair being handled directly by MFJ.
MFJ Enterprises Customer Support FAQs
What is MFJ Enterprises’ current contact number?
MFJ’s official contact page lists 1-662-323-5869.
What email should I use if the phone is not answered?
The official site directs customers to mfjoffice@mfjenterprises.com.
Does MFJ still take orders?
Its website said it was taking and shipping orders when checked October 24, 2026. Confirm availability for your particular product.
Can I send a unit in without asking first?
No. Request an RMA and shipping instructions first; MFJ says packages without an RMA will be returned.
Does an RMA mean the repair is free?
No. Ask which warranty or paid-service terms apply and how any charges will be approved.
Where do technical questions go?
Use MFJ’s official support-ticket page and identify the product model and problem.
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About This Guide
CustomerServiceNumbers.com is an independent directory and review website. We are not MFJ Enterprises and cannot access orders, arrange service or approve claims. Use the linked official channels for assistance.
Official support routes checked October 24, 2026. Contact options and policies may change; check the linked official pages before requesting service.