Parade is an active entertainment and lifestyle media brand covering celebrities, television, food, health, holidays, games and related topics. The former weekly Parade newspaper insert is no longer published as a regular print edition, so most current reader support involves Parade.com, email newsletters, website accounts, article corrections and privacy requests.
Parade is operated through The Arena Group’s media business. The correct contact depends on whether the issue involves website access, a newsletter, an article correction, personal information, a paid Arena subscription or an old third-party magazine order.
How to Contact Parade
- Reader and website-platform questions: service@thearenagroup.net
- Parade article corrections: email-us@parade.com
- Parade newsletters: View Parade newsletters
- Parade account page: Open the Parade account page
- Privacy or account-deactivation requests: privacy@thearenagroup.net
- Official Parade website: Parade.com
- The Arena Group contact page: The Arena Group Contact Us
Telephone support: Parade and The Arena Group do not currently publish a general reader-support telephone number on their official contact pages. Do not assume that an unconfirmed number appearing in a directory, advertisement or social-media response belongs to Parade.
Parade Customer Support by Issue
| Issue | Recommended support route |
|---|---|
| Unwanted Parade newsletter | Use the unsubscribe or subscription-management link at the bottom of the email |
| Newsletter still arrives after unsubscribing | Check for another subscribed email address and contact Arena platform support |
| Website login or account problem | Use the Parade account page, then email Arena platform support if the problem continues |
| Incorrect information in a Parade article | Email Parade’s corrections address with the article link and supporting information |
| Game, comment or website feature not working | Document the error and contact Arena platform support |
| Account-deletion or privacy request | Use the Arena privacy contact and identify the email address associated with the account |
| Missing Sunday newspaper insert | The regular Parade newspaper insert has been discontinued and cannot be restarted |
| Unknown magazine charge or renewal notice | Identify the seller from the statement, invoice or confirmation before requesting cancellation |
| Article reprint or licensing request | Use the licensing request linked from Parade’s official website |
| Advertising or media inquiry | Use The Arena Group’s business contact rather than reader support |
Information to Gather Before Contacting Parade
Providing a complete but privacy-safe description can reduce unnecessary replies. Gather:
- The Parade page or article URL
- The email address associated with the account or newsletter
- The name of the affected newsletter
- The date the email, charge or error appeared
- The device, browser or app being used
- The exact wording of any error message
- A screenshot with private information concealed
- The steps already attempted
- The requested resolution
- For a charge, the statement descriptor, date and amount
- For an old subscription, the name of the company that accepted the order
Never send a password, verification code, complete payment-card number or bank-account number. Parade or Arena support should not need your account password to investigate an ordinary website or newsletter problem.
Parade Print Magazine and Newspaper Insert Status
Parade previously appeared as a weekly supplement in Sunday newspapers. The regular Parade print business ended in November 2022, and the former weekly insert is no longer an active print-subscription product.
This means readers generally cannot:
- Begin a new weekly Parade newspaper-insert subscription
- Change a delivery address for the former insert
- Report a current weekly Parade insert as missing
- Request replacement delivery of a newly published weekly insert
- Renew the former regular print edition
Parade may participate in an occasional special issue, newsstand product or promotional print feature. A limited print product does not mean that the former weekly insert has resumed. Follow the support instructions supplied with the specific retailer, order confirmation or special issue.
What to Do About an Old Parade Print Subscription
Some Parade print access was historically provided through a local newspaper rather than purchased directly from Parade. Older subscriptions may also have involved an outside magazine agency, fundraiser, rewards program or another seller.
If you have an unresolved old order:
- Locate the original confirmation, receipt, invoice or mailing label.
- Identify the company that accepted the payment.
- Determine whether Parade was included with a local newspaper rather than billed separately.
- Contact the seller that created the order or charge.
- Keep written records of any cancellation or refund request.
- Contact the payment provider promptly if a completed charge was unauthorized.
The current Parade editorial team generally cannot restore an old newspaper insert, research a local newspaper account or refund money collected by an unrelated subscription seller.
How to Subscribe to or Unsubscribe From Parade Newsletters
Parade offers several email newsletters through its official newsletter page. Newsletter frequency and available topics can change.
Unsubscribe From a Parade Email
- Open a recent Parade newsletter.
- Scroll to the footer at the bottom of the message.
- Select the unsubscribe or manage-subscriptions link.
- Choose whether to stop that newsletter or change broader email preferences.
- Complete the confirmation step.
- Keep the confirmation until the messages stop.
Unsubscribing from one newsletter may not remove an email address from every Parade or Arena mailing list. Review the management screen carefully and repeat the process from another newsletter if necessary.
Newsletter Still Arriving
If email continues after the request:
- Confirm that the messages are being sent to the same email address you unsubscribed.
- Check whether the messages come from another Parade newsletter.
- Allow time for a message that was already prepared for delivery.
- Save the unsubscribe confirmation.
- Forward the details to service@thearenagroup.net without including unrelated private correspondence.
Parade Emails Versus Push Notifications
A Parade alert appearing on a computer or phone may be a browser push notification rather than an email newsletter. Unsubscribing from email will not necessarily stop browser or device notifications.
To stop push notifications, open the notification or privacy settings for the browser or device, find Parade.com in the list of permitted websites and change its notification permission to blocked or removed.
Before changing settings, verify whether the alert is:
- An email in an inbox
- A browser notification
- A mobile-device notification
- A social-media alert
- A notification from a local newspaper or another app
Parade Account and Sign-In Help
Parade provides an online account page. An Arena account may be used for website features, newsletters, commenting or other services.
If the account will not open or recognize your information:
- Confirm that you are using the email address originally entered.
- Check spam and junk folders for account-related messages.
- Try another supported browser or a private browsing window.
- Clear outdated Parade cookies and reload the page.
- Disable extensions that may be blocking sign-in functions.
- Record the exact error message.
- Email service@thearenagroup.net if the problem continues.
Do not create multiple accounts repeatedly until support confirms whether an existing profile can be recovered. Multiple registrations may make newsletter and commenting preferences harder to identify.
How to Request a Parade Article Correction
Parade directs factual correction requests to email-us@parade.com.
A useful correction request should include:
- The complete article URL
- The article headline
- The publication or update date
- The specific sentence or factual statement at issue
- A clear explanation of the proposed correction
- Links to reliable supporting sources
- Your relationship to the subject, when relevant
Keep the request focused on a factual issue. General disagreement with an opinion, dislike of a topic or a request for customer-service help should not be submitted as an editorial correction.
Parade Games, Comments and Website Errors
For a game, comment section, page or other website feature that is not working:
- Reload the page once.
- Check whether the problem affects another Parade page.
- Try another browser or device.
- Record the page URL and time of the problem.
- Take a screenshot of the error without exposing private information.
- Send the technical details to Arena platform support.
For an incorrect statement in an article, use the Parade correction address instead. For a moderation decision or account-access problem, explain the website feature involved to Arena platform support.
Privacy and Parade Account-Deletion Requests
The Arena Group’s privacy policy applies to Parade.com. It states that users may request account deletion or deactivation by emailing privacy@thearenagroup.net.
Include:
- Your name
- The email address associated with the account
- The website involved, identified as Parade.com
- Whether you want account deactivation, deletion or another privacy action
- Enough information to locate the account without sending a password
California residents may also review the request procedures in The Arena Group Privacy Policy. Identity verification may be required before personal information is disclosed or deleted.
Unexpected Parade or Arena Subscription Charges
The current Parade website does not present the former weekly newspaper insert as a normal recurring print subscription. An unfamiliar magazine-related charge may instead come from:
- An outside magazine-subscription agency
- A newspaper subscription
- A rewards or loyalty program
- A different Arena publication or digital service
- An app-store purchase
- A forgotten subscription under another email address
- An unauthorized transaction
- A company using “Parade” in an unrelated business name
How to Investigate the Charge
- Record the exact statement descriptor, amount and transaction date.
- Search your email for an order or renewal confirmation.
- Review app-store, newspaper and magazine-agency accounts.
- Ask other authorized payment-card users.
- Contact the company named in the statement descriptor.
- If the documentation identifies a paid Arena subscription, email support@thearenagroup.net.
- Request written cancellation and refund decisions.
- Contact the bank or card issuer promptly about a genuinely unauthorized charge.
The Federal Trade Commission provides guidance for subscriptions consumers did not order. Suspected fraud or deceptive billing can also be reported through ReportFraud.ftc.gov.
Parade Licensing, Advertising and Business Inquiries
Reader support cannot normally authorize commercial reuse of Parade articles, photographs, covers or other protected content. Use the official Parade licensing request for reprints, permissions and commercial licensing.
The Arena Group publishes media@thearenagroup.net for media and corporate inquiries. This address should not be used for newsletter removal, article corrections, website passwords or old print-delivery complaints.
How to Escalate an Unresolved Parade Problem
- Use the correct first contact: Choose newsletter management, platform support, editorial corrections, privacy support or the actual subscription seller.
- Save records: Keep emails, screenshots, unsubscribe confirmations, error messages and transaction details.
- Send one complete follow-up: Include the original request date and restate the requested resolution.
- Separate different problems: Do not combine an article correction, newsletter complaint and billing dispute in one message.
- Identify an outside seller: An agency, newspaper, app store or other publication may control the charge.
- Contact the payment provider: Use this route for a genuinely unauthorized or unresolved completed transaction.
- Report suspected fraud: File a report with the FTC or the appropriate state consumer-protection office when warranted.
The corporate office is not usually the fastest route for an ordinary newsletter, login, correction or website problem. Use the published support channel that has access to the affected system.
Parade and The Arena Group Corporate Address
The Arena Group publishes the following corporate address:
The Arena Group
200 Vesey Street, 24th Floor
New York, NY 10281
This is a corporate address, not a magazine-subscription payment address or guaranteed reader-service center. Do not mail checks, passwords, complete card information or irreplaceable documents to the corporate office.
Frequently Asked Questions
What is the Parade customer-service phone number?
Parade and The Arena Group do not currently publish a general telephone number for reader support on their official contact pages. Use the appropriate published email or online route.
Is Parade Magazine still being published?
Parade remains active as a digital entertainment and lifestyle brand. Its regular weekly newspaper-insert print business ended in November 2022.
Can I subscribe to the weekly Parade print magazine?
The former weekly newspaper insert is no longer offered as a regular Parade print subscription. An occasional special issue or newsstand product is separate from the discontinued weekly edition.
Why did Parade stop arriving with my Sunday newspaper?
The regular Parade newspaper insert was discontinued. This is not ordinarily a missing-delivery problem that a local carrier can correct.
How do I stop Parade emails?
Use the unsubscribe or manage-subscriptions link at the bottom of a Parade email. Check whether you receive more than one Parade newsletter.
Why am I still getting Parade alerts after unsubscribing?
The alert may be a browser push notification rather than an email. Review the notification permissions in your browser or device settings.
How do I report an error in a Parade article?
Email email-us@parade.com with the article URL, the disputed passage, the proposed correction and reliable supporting information.
How do I delete my Parade account?
Email privacy@thearenagroup.net and identify Parade.com and the email address associated with the account. Do not include your password.
Who owns Parade?
Parade is operated through The Arena Group’s media business. The Parade website identifies The Arena Media Brands as its operator and Athlon Sports Communications as the owner of the registered Parade trademark.
What should I do about an unfamiliar Parade subscription charge?
Identify the company shown on the payment statement and locate the original order confirmation. The charge may involve a newspaper, outside subscription seller, app store or another Arena service rather than the former Parade print edition.
Can CustomerServiceNumbers.com cancel a newsletter or delete my Parade account?
No. CustomerServiceNumbers.com cannot access Parade or Arena accounts, change email preferences, remove personal data, correct articles, cancel paid services or issue refunds.
Related Magazine Customer Service Pages
Parade Customer Reviews
Firsthand reviews can help other readers understand Parade’s current support process. Useful reviews may describe a newsletter-unsubscribe request, website login issue, correction submission, privacy request, old print question, technical problem or billing investigation.
Explain which official support route you used, how the company responded and whether the issue was resolved. Do not present an unconfirmed assumption about a charge or publisher as an established fact.
Page Update Note
This page was updated on August 3, 2026. The update clarified that Parade remains active primarily as a digital media brand, removed outdated print-subscription details and the former Nashville address, added current newsletter, website, correction and privacy contacts, and explained that the regular Parade newspaper insert ended in November 2022.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent customer-service directory and review website. It is not affiliated with, owned by, endorsed by or authorized by Parade, Athlon Sports Communications, The Arena Media Brands or The Arena Group. CustomerServiceNumbers.com cannot access accounts, remove newsletter subscriptions, delete personal information, correct Parade articles, restore print delivery, investigate charges, cancel paid services or issue refunds.
Share Your Parade Customer Service Experience
Privacy warning: Do not publish your email address, telephone number, mailing address, account details, password, verification code, payment information, transaction number, private correspondence or unredacted documents.
Share a firsthand experience involving Parade’s newsletters, website, account access, editorial corrections, privacy support, games, former print edition or an Arena support request. Include the general issue, the support route used and whether it was resolved while keeping all personal and financial information private.