For U.S. Pirelli consumer tire questions, call 1-800-747-3554 or use the official U.S. contact form. For a potential warranty claim, start with the appropriate dealer as described below.
Choose the Product and Country
This guide leads with U.S. passenger-car and light-truck tire support. Pirelli’s international contact page lets you select a country. Use the relevant product section for motorcycle or bicycle questions so the request reaches the right team.
Give the tire’s full product name and size rather than only the vehicle make. A corporate media contact handles a different type of inquiry from a consumer tire or warranty question.
Prepare the Tire and Purchase Details
Have the tire model, complete sidewall size, DOT identification, purchase date, invoice and vehicle details available. Note the installation date and mileage if relevant. Photos can help describe visible markings or the issue when sent through an official support channel.
Pirelli’s FAQ explains where to find DOT information and how the final four digits identify the production week and year. Ask the dealer for help identifying markings you cannot read safely or clearly.
Start a Warranty Claim With the Dealer
The U.S. FAQ says warranty claims begin at the dealer level. For original-equipment tires, it directs owners to a vehicle manufacturer’s dealer. For replacement tires, it points to the authorized Pirelli dealer that sold them.
Ask the dealer what inspection and documents are required. Contact Pirelli Consumer Affairs if you need help understanding the route or an existing case. A description or photo alone does not establish that a tire qualifies for warranty service.
Read the Applicable Warranty and Recall Information
Use Pirelli’s official warranty page for the current consumer brochure. Coverage varies with the tire, purchase and policy conditions. Ask which document applies to your purchase before relying on a mileage, road-hazard or trial offer.
For a recall concern, use the recall links on the official site and match the listed model and identifying codes. Follow the specific notice rather than assuming every tire with the same brand is affected. Arrange a professional inspection for a tire-safety concern.
Follow Up on a Consumer Case
Keep the dealer’s assessment, case number and contact dates together. Explain the result you are requesting and ask which documents or inspections remain outstanding. Share invoices and identifying records privately with the dealer or manufacturer.
Pirelli Customer Support FAQs
What is Pirelli’s U.S. consumer phone number?
The official U.S. contact page lists 1-800-747-3554.
Can I contact Pirelli online?
Yes. Its U.S. contact page provides a form with topic, vehicle and message fields.
Where do I start a tire warranty claim?
Pirelli directs original-equipment claims to a vehicle manufacturer’s dealer and replacement-tire claims to the authorized selling dealer.
What information should I have ready?
Gather the tire model, size, DOT code, purchase record, vehicle details and a concise description of the issue.
Does this number cover every country and product?
This guide leads with U.S. consumer tire support. Select the appropriate country and product section for other requests.
Can a review on CSN approve a warranty claim?
No. The dealer and Pirelli handle inspections, eligibility and warranty decisions.
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About This Guide
CustomerServiceNumbers.com is an independent directory and review website. We are not Pirelli and cannot access orders, arrange service or approve claims. Use the linked official channels for assistance.
Official support routes checked October 24, 2026. Contact options and policies may change; check the linked official pages before requesting service.