Before choosing PointClickCare for your healthcare software needs, it’s helpful to know how to contact their PointClickCare Customer Service team and what other users have experienced. They are a cloud-based healthcare platform widely used in senior care, skilled nursing, and home health settings.
Contact Details for PointClickCare
You can reach PointClickCare customer service using the following details:
- Phone Support: 1-800-277-5889
- Email Support: Use the contact form available on the PointClickCare website for inquiries.
- Chat Support: Available via the PointClickCare website during business hours for real-time assistance.
- Customer Service Hours: Support is available Monday to Friday, 8 AM to 8 PM (ET).
- Corporate Office Address: PointClickCare, 5570 Explorer Drive, Mississauga, Ontario, L4W 0C4, Canada
- Website: https://www.pointclickcare.com/
User Reviews and Common Issues with PointClickCare
Before committing to PointClickCare, it’s a good idea to read what others have said. PointClickCare competes with other healthcare platforms like Epic, Cerner, UnitedHealthCare, and MatrixCare. Users often praise the platform for its ease of use, efficient documentation features, and its ability to streamline operations in healthcare settings. However, some complaints mention occasional system slowdowns, difficulty with certain integrations, and the need for more customization options.
Comparing PointClickCare with other healthcare software providers like Epic, Cerner, and MatrixCare can help you decide which platform best fits your organization’s needs.
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Note: This website is not officially affiliated with PointClickCare. The information and reviews are provided as a service by CustomerServiceNumbers.com.