Contact Richmond American Homes customer service for help with new home questions, community information, warranty requests, repairs, local branch contacts, and post-purchase support. Richmond American Homes is a national homebuilder and is part of Sekisui House US.
Richmond American Homes Customer Service Phone Number
- New Home Search Assistance: 1-888-500-7060
- Home Office / M.D.C. Holdings Phone: 1-303-773-1100
- Official Website: RichmondAmerican.com
- Contact Page: Richmond American Contact Us
- Warranty Request Page: Richmond American Warranty Requests
- Home Office Address: M.D.C. Holdings, Inc., 4350 South Monaco Street, Denver, CO 80237
Best Reasons to Contact Richmond American Homes
- Ask about new homes, floor plans, communities, pricing, or availability
- Request help from a local New Home Specialist
- Submit a warranty request after moving into a Richmond American home
- Follow up on an existing warranty or repair request
- Ask about construction timelines, closing, or buyer communication
- Find the correct local branch or regional contact
- Raise concerns about workmanship, punch-list items, or post-closing repairs
Richmond American Homes Warranty Help
For warranty issues, Richmond American directs homeowners to submit a warranty request through its official warranty form. The company says someone will typically contact the homeowner within two business days. Include all known issues in one request when possible so the company can review the full repair list and reduce the need for multiple appointments.
When submitting a warranty request, have your community name, street address, city, state, ZIP code, phone number, email address, photos, closing date, and a clear description of the problem ready. For urgent issues such as a major water leak, gas leak, HVAC failure, electrical hazard, or life-safety concern, follow the company’s emergency instructions and contact emergency services or your utility provider when appropriate.
Richmond American Homes Reviews and Complaints
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Before You Contact Richmond American Homes
For the best results, keep records of your purchase agreement, warranty documents, inspection reports, emails, texts, service request numbers, repair appointments, photos, and names of contacts you have spoken with. For warranty and construction complaints, a written timeline with dates and photos can make it easier to explain the issue clearly.
Privacy and Scam Warning
Do not post private information in a public review. Avoid sharing your full home address, contract number, loan information, payment details, personal phone number, email address, or names of individual employees. Be cautious of third-party sites or callers claiming they can resolve builder complaints for a fee. Use Richmond American’s official website, warranty form, and verified contact channels for account-specific help.
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Share Your Richmond American Homes Customer Service Experience
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Disclaimer
CustomerServiceNumbers.com is not associated with Richmond American Homes, M.D.C. Holdings, or Sekisui House US. Contact information is provided for informational purposes. For warranty, legal, contract, loan, title, insurance, closing, or home-specific concerns, contact Richmond American Homes directly and consult the appropriate professional when needed.