Spokeo Customer Service: Cancellation, Billing & Opt-Out Help

Spokeo is a people-search and data-aggregation service that lets users search information associated with names, telephone numbers, email addresses, usernames, and physical addresses. Customers may need support for a paid subscription, automatic renewal, cancellation, an unfamiliar charge, refund request, account problem, inaccurate search result, privacy request, or removal of a public Spokeo listing.

For current Spokeo Customer Care, call 1-888-906-0850 or email customercare@spokeo.com. Spokeo also provides phone, email, and chat support through its official Contact page.

How to Contact Spokeo Customer Service

Spokeo Customer Care handles paid-account questions, cancellation, renewal, billing, unfamiliar charges, refund requests, search questions, and other account issues.

Current support routes include:

• Telephone at 1-888-906-0850
• Email at customercare@spokeo.com
• Phone, email, and live chat through the official Spokeo Contact page

Spokeo’s current customer-support responses state that Customer Care is available seven days a week from 5 a.m. to 6 p.m. Pacific Time.

What to Have Ready Before Contacting Spokeo

• Email address associated with the Spokeo account
• Name shown on the account
• Date and amount of the charge
• Payment method used, without sending the complete card number
• Trial or subscription start date
• Cancellation date, if already requested
• Cancellation confirmation email or screenshot
• The specific search or service involved
• Profile URL if the issue concerns a public listing
• Previous Customer Care case or ticket number
• A clear explanation of the resolution requested

Do not send your complete payment-card number, bank-account number, account password, or sensitive information from a Spokeo people-search report through an unsecured message or public review.

How to Cancel a Spokeo Subscription

Spokeo currently says subscriptions can be cancelled at any point during the subscription term.

Start by signing in to the Spokeo account and reviewing the Manage Account or subscription-management area. Spokeo also maintains an official Help Center cancellation process and provides cancellation assistance through Customer Care.

If the online cancellation option is unclear or unavailable, contact:

• 1-888-906-0850
• customercare@spokeo.com
• The official Spokeo Contact page

After cancelling:

1. Save the confirmation page.
2. Save the confirmation email.
3. Confirm that automatic renewal is disabled.
4. Note the date your existing paid access ends.
5. Review the next bank, card, or PayPal statement for an unexpected renewal.

Spokeo Automatic Renewal and Trial Charges

Spokeo currently states that its subscriptions automatically renew to prevent service interruption unless the customer cancels or changes the subscription before renewal.

Spokeo also says promotional or trial services left unchanged can convert to paid service on the disclosed renewal date.

Before starting a trial or discounted search:

• Read the renewal terms shown at checkout.
• Note the renewal date.
• Save the purchase confirmation.
• Check whether the offer creates a recurring subscription.
• Review whether additional report types or features cost extra.

If you do not want continuing service, cancel before the stated renewal date and keep proof of the cancellation.

Does Spokeo Give Refunds?

Spokeo’s current Customer Care responses state that cancelling a subscription stops future renewal but does not automatically provide a refund.

Spokeo describes its services as prepaid, meaning account access generally continues through the purchased subscription period after cancellation.

That does not prevent a customer from asking Customer Care to review a specific disputed charge. Spokeo has issued full or partial refunds in some individual billing cases after reviewing the circumstances.

If requesting a refund:

• Identify the exact charge.
• Provide the transaction date and amount.
• Explain why you believe the charge should be refunded.
• State whether you had already cancelled.
• Attach or reference your cancellation confirmation.
• Ask for the refund decision in writing.

Do not assume a refund has been approved until Spokeo confirms the amount and processing date.

Unrecognized or Unauthorized Spokeo Charge

If you see a Spokeo charge you do not recognize, first contact Spokeo Customer Care at 1-888-906-0850 or customercare@spokeo.com.

Check:

• Whether you previously purchased a trial or individual search
• Whether that purchase included recurring subscription terms
• Other email addresses you may have used for a Spokeo account
• PayPal or another payment wallet
• Whether another authorized cardholder used the service

If the transaction is genuinely unauthorized and Spokeo does not resolve it, contact your card issuer, bank, PayPal, or other payment provider promptly about its dispute and card-security procedures.

Do not post card numbers or transaction screenshots containing financial information in a public complaint.

How to Remove Your Personal Information From Spokeo

Spokeo provides a public opt-out process for people who want a Spokeo listing removed from public search results.

Use the official Spokeo Opt-Out page and follow the verification instructions shown.

It can help to first locate the exact Spokeo profile you want removed and copy its URL so the request identifies the correct record.

For additional privacy assistance, Spokeo’s current data-broker registration provides:

• Privacy Phone: 1-877-864-0183
• Privacy / Legal Email: legal@spokeo.com
• Privacy Controls: Spokeo Privacy Control

Spokeo Opt-Out vs. Account Cancellation

These actions solve different problems:

• Cancel subscription: stops renewal of a paid Spokeo service.
• Public opt-out: requests removal of a Spokeo people-search listing from public search results.
• Privacy request: may involve rights to know, correct, delete, or restrict certain personal information where applicable.

A customer who wants both billing cancellation and public-profile removal may need to complete both processes separately.

Incorrect Information on Spokeo

Spokeo aggregates information obtained from many public and other data sources. Spokeo states that it does not originate all of that source information and does not guarantee that every result is accurate.

If a profile contains an incorrect address, relative, telephone number, age, property record, court record, or other information:

• Save the URL of the affected profile.
• Document the inaccurate information.
• Use Spokeo’s privacy or Customer Care process.
• Consider checking whether the incorrect information also appears at the original public-record or data source.

Removing or suppressing a Spokeo profile does not necessarily correct the original public record from which information was obtained.

Can Spokeo Be Used for Employment or Tenant Screening?

Businesses or individuals needing a legally compliant employment, housing, credit, or insurance report should use an appropriate consumer-reporting service designed for that purpose and follow applicable authorization, disclosure, accuracy, and adverse-action requirements.

Spokeo Search Results and Additional Charges

Spokeo’s current Customer Care responses say basic subscription services can include name, telephone-number, email, and address searches.

Spokeo also states that some additional services can carry separate charges, including certain historical records, court records, PDF downloads, enhanced reports, higher search quotas, and other premium features.

Before purchasing an additional report:

• Review the exact price shown.
• Check whether the purchase is one-time or recurring.
• Check whether the feature is included in the existing subscription.
• Save a screenshot or receipt showing the offer.

Spokeo Account and Login Help

For a login or account-recognition problem, start at Spokeo.com rather than a link in an unexpected email or text.

Confirm the email address associated with the account and use the official password-recovery process when necessary.

If you can no longer access the email account associated with the membership, contact Customer Care and be prepared to provide enough non-public account information to verify that you control the subscription.

Spokeo Privacy and Scam Safety

Because people-search services involve names, addresses, telephone numbers, relatives, and other personal information, scams can imitate Spokeo support or privacy-removal services.

Use Spokeo.com directly rather than calling a telephone number from an unexpected pop-up, sponsored advertisement, email, or text.

Be cautious if someone claiming to be Spokeo asks for:

• Your password
• A one-time security code
• Your complete payment-card number by email
• Gift cards or cryptocurrency
• Remote access to your computer
• Payment to a third party to complete Spokeo’s own public opt-out process

How to Escalate a Spokeo Complaint

1. Identify the issue. Determine whether it involves billing, cancellation, a refund, search data, public-profile removal, or another privacy request.
2. Contact Customer Care. Call 1-888-906-0850, email customercare@spokeo.com, or use Spokeo’s Contact page.
3. Keep records. Save billing statements, cancellation confirmations, screenshots, emails, and support-ticket information.
4. State the requested resolution. Ask specifically for cancellation, refund review, correction guidance, privacy assistance, or another action.
5. For a privacy issue, use the privacy channel. Call 1-877-864-0183 or use Spokeo’s privacy controls.
6. For an unresolved unauthorized financial charge, contact your payment provider.

Spokeo Corporate and Mailing Information

Spokeo, Inc. is a Pasadena, California company.

Spokeo’s current California data-broker registration provides the following Customer Care/privacy mailing address:

Spokeo, Inc.
Attn: Customer Care
556 S. Fair Oaks Ave.
Suite 101-179
Pasadena, CA 91105

This address is appropriate for documented Customer Care and privacy correspondence. It should not be confused with the telephone and online channels used for immediate account cancellation or billing issues.

Spokeo Customer Service Reviews on CustomerServiceNumbers.com

CustomerServiceNumbers.com currently displays a Spokeo rating of 2.3 out of 5 stars based on 3 customer reviews.

All three visible reviews were submitted in 2018, and all concern subscriptions, charges, cancellation, or refunds.

One reviewer asked to cancel and refund an allegedly unauthorized debit-card charge. Another requested cancellation of a subscription described as unauthorized because of card fraud. A third said they believed they had signed up for a free trial, were charged, and wanted to cancel and request a refund.

Those three historical reviews are too old and too few to establish current customer-service trends involving Spokeo’s search accuracy, privacy process, refund decisions, modern cancellation system, or Customer Care responsiveness.

Related Search Customer Service Page

• Google Customer Service

Spokeo Customer Service Frequently Asked Questions

What is the Spokeo customer service phone number?

Current Spokeo Customer Care communications direct customers to 1-888-906-0850 for billing, cancellation, account, and other support issues.

What are Spokeo customer service hours?

Current Spokeo Customer Care responses state that phone, email, and chat support are available seven days a week from 5 a.m. to 6 p.m. Pacific Time.

What is the Spokeo customer service email?

Current Customer Care communications use customercare@spokeo.com.

How do I cancel Spokeo?

Sign in and use the subscription-management or cancellation process in your Spokeo account. If you cannot complete it online, contact Customer Care by phone, email, or chat. Save your cancellation confirmation.

Does cancelling Spokeo give me a refund?

Not automatically. Spokeo currently states that cancelling stops future renewal but does not itself create a refund. You can still ask Customer Care to review a disputed charge or refund request.

Why did Spokeo charge me after a trial?

Spokeo currently states that subscriptions automatically renew and that trials left unchanged may be charged on the stated renewal date. Review the confirmation from the original purchase and contact Customer Care if you dispute the charge.

How do I remove myself from Spokeo?

Use the official Spokeo Opt-Out tool at Spokeo.com/optout. For additional privacy help, Spokeo’s California data-broker registration publishes 1-877-864-0183.

Does cancelling my subscription remove my Spokeo profile?

No. Subscription cancellation and public-profile opt-out are different processes. Complete the Spokeo opt-out process separately if you also want a public listing suppressed.

Can Spokeo information be inaccurate?

Yes. Spokeo says it aggregates information from outside sources and does not guarantee that all data is accurate. Treat search results as reference information and verify important facts independently.

Can I use Spokeo to screen an employee or tenant?

Do not use ordinary Spokeo people-search information for employment, tenant, credit, insurance, or another decision regulated by the Fair Credit Reporting Act. Use an appropriate FCRA-compliant consumer-reporting service for those purposes.

Can CustomerServiceNumbers.com cancel my Spokeo account?

No. CustomerServiceNumbers.com is an independent consumer-information and review website. We cannot access Spokeo accounts, cancel subscriptions, issue refunds, remove public listings, correct Spokeo data, or submit privacy requests on a visitor’s behalf.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We organize contact information, cancellation guidance, privacy resources, complaint routes, and public customer reviews independently from the companies listed.

Spokeo telephone numbers, support hours, subscription terms, pricing, trial offers, privacy processes, and data-broker requirements can change. Confirm important account, billing, cancellation, and privacy information directly through Spokeo before taking action.

Share Your Spokeo Customer Service Experience

Have you contacted Spokeo about a subscription, unexpected charge, cancellation, refund, trial, inaccurate search result, account problem, privacy request, or public listing removal? Leave a factual review below explaining the general issue, which support route you used, and whether it was resolved.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is an independent consumer information and review website. It is not owned by, operated by, sponsored by, or affiliated with Spokeo, Inc. We cannot access accounts, cancel subscriptions, process refunds, remove people-search listings, correct source records, or exercise privacy rights for visitors. Spokeo search information should not be used for employment, tenant, credit, insurance, or other FCRA-regulated eligibility decisions. Always confirm important billing, subscription, privacy, and legal information directly through Spokeo and appropriate official resources.