Motel 6 Phone Number



 

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Customer Service Contact Information For Motel 6

Phone Number

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1-800-466-8356Direct to human.
 

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 out of   based on 44 reviews.
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Date Rating Comment
11/17/2015 Motel 6 - MICE IN ROOMS WESTAMPTON NJ!!!! WENT HOME AND MICE
MICE IN ROOMS WESTAMPTON NJ!!!! WENT HOME AND MICE WERE IN OUR LUGGAGE ABD CHEWED THROUGH OUR CLOTHES! SPENT 200+ DOLLARS FOR MULTIPLE NIGHTS AND ON THE LAST NIGHT, THE MICE TOOK OVER THE ROOM! WE WERE ONLY REEMBURSED ONE NIGHT!!!!!

AnyaRead More
10/9/2015 Motel 6 - Shepherdsville Kentucky off of 65---bed bugs,
Shepherdsville Kentucky off of 65---bed bugs, dirty linens, and stained walls. poor customer service, even when you call the complaint line and have a 35 minute wait on hold.. and they just don't care. we were only there for 15 min. They promise a refund within 10 business days. Still nothing after 25. You call the owner and they claim they are not there when in fact the owner picked up the phone. when you check into a motel 6, ask if it is a franchise or company owned. if it is a franchise, run as fast as you can.

michaelRead More
8/25/2015 Who do I contact at Motel 6 about a VERY serious complaint
Who do I contact at Motel 6 about a VERY serious complaint on one of your hotels? BLACK MOLD
and I have pictures.

JebRead More
5/20/2014 My wife and stayed at a motel 6 in Laramie, Wy
My wife and stayed at a motel 6 in Laramie, Wy for 3 days (May 8-9-10, 2014)
The rooms was rated (1-5) a "one." Other wise the room was okay for the price payed. My complaint is that when
we woke up the next morning, we saw spots on the bottom sheet. We joked about it and left the room. Upon returning later that evening, we pulled the sheets down and to our surprise, the spots was still there. We got extra towels and placed the on top of the sheets, and sleep on them. To our surprise, that evening the same sheets with the spots on them was still there. The bed linen was not change , again we got some towels and slept on them. This happen on the follow nite. I took pictures of the spots on the sheets. We were snowed in for 2 days (May 11-12), but we wouldn't stay there. Those same sheets were on the bed from the last persons that stayed in that room.
I do believe that is a health hazered. As stated, I have pictures and I will follow-up with the person in charge.

ZCoopRead More
4/8/2014 Recently we stayed at the motel 6 in Gustine,
Recently we stayed at the motel 6 in Gustine, California. The lady at the front desk was the most rude and disrespectful person that we have ever met. Once we got checked into out room and notice that the bed sheets were not put on the blankets throw up over the top, we then contacted the customer service desk and she then informed up that there was nothing that she could do about it. we asked to be moved to another room and she then informed us that she couldn't that there was no more available. Which was a lie because every window and blind was open when we got up and left at 3:30 in the morning. And at that she didn't even charge us the correct price for the military that they do.

JamesRead More
12/16/2013 Motel 6 - Elkton, Maryland Horrible, do NOT stay there! #1
Elkton, Maryland Horrible, do NOT stay there! #1 This creepy old man who smells like booze - says his name is "Munch" - follows people and says mean things to them - don't let him anywhere near your kids! Also, he tries to get into fistfights with other male guests. #2 Kimmy and Windy at the front desk are rude and disrespectful. They have zero customer service skills.#3 During Snowstorm Cleon, they forced all the customers - and some of us have little kids - to change rooms IN THE MIDDLE OF THE SNOWSTORM just because we had stayed for 2 weeks. Wha???

JessieRead More
11/12/2013 Motel 6 customer review
We were greeted by a young lady wearing studded jeans, and a sparkley top. Not what you might expect.
They had computer diffeculty, so check in took almost 30 mins. The entire time the other staff was tlaking, (loudly) in the room behind the desk. They should remember that many people speak spanish in the us, and that talking about how nasty people are at the front desk is not aproppriate in any language.
When we reached the room, the bed spread had many cig holes and stains on it. When I called the front desk for someone to come remake the bed, no sorries, no can I do anything else for you, just ok, and a hang up.
Then housekeeping came up, knocked on the door and handed me a blanket, and left.
Then as we look around we notice that there are dripping type stains (ugly brown), going down several walls.
The bathroom had a lovely towel holder, and new shower head, but there attempt at a low flo toilet is a joke. Tissue needs 3 flushes, god forbid you need to do anyting else. It also seriously needed a paint job (many scrape, and gouges in the paint) and a regrouting.
The bed was a metal flat bed. Inother words, you have a metal platform that hs a matress on it. Hard and unforgiving on the back.
The room had new tv and and a case that was all about theft protection. If they spent that money on new bed spreads, and better help, they would be doing themselves a favor
c

pennyRead More
10/2/2013 ME AND MY FAMILY HAD STAYED AT THE MOTEL 6 IN
ME AND MY FAMILY HAD STAYED AT THE MOTEL 6 IN GEORGETOWN KY FOR ABOUT 5 MONTHS BECAUSE WE HAVE BEEN HOMELESS FOR THAT LONG AND ILL TELL U WHAT IT WAS HORRIBLE,WE HAD STAYED THERE LAST YEAR AND IT WAS PRETTY COOL AND WE DONT KNOW WHAT HAPPEND,SO WE LEAVE AND GET A HOUSE AND A FORMER FRIEND THAT STAYS THERE HAD TOLD ME ME AND MY FAMILY WAS PUT ON THE NO RENT LIST AND DIDNT KNOW FOR WHAT AND I ASKED HER AND SHE WOULDNT TELL ME SO I CALLED CORPARTE OFFICE AND THEY SAID I CAUSED A DISTURBANCE ON JULY 10TH 2013 AND WE LEFT THERE IN SEPTEMBER AND THEY STILL TOOK MY MONEY AND I CAUSED A DISTURBANCE LOL,WELL ILL TELL U WHAT THE OWNERS WERE VERY RUDE AND THEY HAD 1 PERSON DOING THE ONE SIDE OF THE HOTEL AND THEN THEY HIRED PEOPLE TO HELP HER AND THEY SUCKED AND WE COULDNT EVEN GET TOWELS AND THE ONLY WAY U COULD GET TOWELS IS IF U HAD YOUR ROOM CLEANED AND THAT WAS EVERY 2 DAYS AND THEN THERE WERE PEOPLE STAYING NEXT TO US THAT WAS (SMOKING POT)AND THEY DID NOTHING ABOUT IT AND MY DAD HAS COPD,SO TODAY I CALLED MOTEL 6 TODAY AND I ASKED THEM WHAT DISTURBANCE THAT I CAUSED AND THEY SAID U DIDNT CAUSE A DISTURBANCE U HAD ISSUSES WITH HOUSEKEEPING AND THAT WAS A LIE RIGHT THERE,SO IM THINKING ABOUT GETTING A LAWYER AND OH YEA ONE MORE THING,THE REASON THEY PUT PEOPLE ON THE NO RENT LIST IS IF U STAY THERE LONGER THAN A MONTH AND THEN U LEAVE,THEY PUT U ON THAT NO RENT LIST BECAUSE IF U COMPLAIN ON THEM IT COST THEM $50,SO WHEN U PUT ON THAT LIST THEY DONT HAVE TO PAY AND TRUST ME THEY ARE GOING TO PAY SO PLEASE NEVER EVER STAY AT THIS MOTEL,VERY NASTY AND VERY RUDE AND NASTY PEOPLE THAT RUN THAT MOTEL!!!1

TERRY WAYNE MEADERead More
7/21/2013 We stayed at a motel 6 in Kissimmee,FL right by
We stayed at a motel 6 in Kissimmee,FL right by old town. Well we paid over $277 on our 9day stay. The reason I say this ithe following reason. The first day we had paid for our room but had to stay out in the heat and sun tell our room was cleaned for us. So finally we was let in and what do we get ants running around the front door and that night asked wtf is going on. They gave me a can of raid and said when done give the can back. Ok well next day my kids had some bites on their legs. My wife and I thought came from ants because they was playing around where ants was. then we got a Nabor that started to beg and ask for everything saying it is for her kids that have nothing. Well next we left and took a walk to the park and came back found a pack of pull UPS missing out of our room. This we shook our head thinking we must of used them or such. next day we found more red marks on our kids so we thrn looked closer and found bed bugs. My wife cought some in a soda bottle and I took them to office and after office cleared showed the bottle to Mngr. Wel how

bigmanRead More
7/14/2013 Motel 6 - motel6.com(540) 433-6939 - 10 Linda Ln,
motel6.com
(540) 433-6939 - 10 Linda Ln, Harrisonburg, VA

When I checked in at the front desk, a very ugly old lady with a lousy

personality responded in a vulgar tone of voice as if she was obligated to

go to work today. Why did the owner put an old rack who can bearly smile and

is lacking of customer service skill there in the first place.

They should put a young attractive teen who is well-respected in the

community instead of giving this job to an skank dumb ass old lady who has

absolutely no clue of what she is talking about.

Detective Sam ElliotRead More
7/9/2013 Motel 6 - Can I enter negative stars for the rating?My
Can I enter negative stars for the rating?
My family and I booked a room at the Motel 6 in Carlisle PA for the 150th Gettysburg. Brother was THAT a mistake!
The room was never properly cleaned. Every day, we had to go back to the office to have the room key-cards re-coded. Every night we had to kill bugs, including spiders and caterpillars in the room to the tune of three or four per night. One evening we returned to find cigarette ashes on the bed.
The final straw came when we got back to the room and found the door lock sealed with a piece of tape. When I went to the office to ask why, the manager, Eileen Sims, with a very snotty attitude told me there was no tape on my door. In effect, the location manager called me a liar in front of a room full of people. Eventually she admitted that there *was* tape on the door because they had "hosed down" that area.
When I asked to speak the the manager she snottily informed me she was the manager. I asked to speak to her regional manager. She said "That's not going to happen".
I informed her we were leaving and to get an updated bill ready. She simply said, "You're paid up until the end of the week, you can go". In effect, she was refusing to refund us for the nights we would not be staying -- until we demanded she do so.
I do not know if she figured we were over a barrel, with the scarcity of rooms in that area for that weekend, and thus did not have to worry about customer service, or even basic courtesy. But she was wrong.
We found a vacant room closer to the event site, at a competitor's hotel.
We WILL NEVER AGAIN stay in a Motel 6. I recommend anyone reading this do likewise.
I filed a complaint at the corporate level, and will be filing a complaint with the Better Business Bureau in Carlisle.

ThomasRead More
4/4/2013 Motel 6 - Letter to Customer service are useless ans i also
Letter to Customer service are useless ans i also had a reply justifying the rent by the hour condition in Beaverton oregon....it was a dump that only deserves to be buldozed and a trip to the doctor to make sure we havent caught anything..drug deals in the parking lot. bullet holes in the room..walls in bathroom falling in..Stay Away!!!!
Beaverton Oregon motel 6. we stayed in room 125

lg69hydrosRead More
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