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PayPal
Customer Service Website
Company Website
Description
Telephone Number
Phone
Hint
888-221-1161
Press 0 at each prompt, ignoring messages. See also.
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Comments
Date
Comment
7/29/2010
pAY pAL HAS THE ABSOLUTELY WORST CUSTOMER SERVICE??? IN THE WORLD. MY ACCOUNT HAD 6 CHARGES MADE TO IT IN BARCELONA ,Spain on June 16,2010 after I had ordered from TravelSmith using your service(???). Recently I moved my office and this has created all types of difficulty. Why don't you people hire some english speaking customer service representatives and get rid of the damned menu program?????
Jerry
7/19/2010
I had two issues with Paypal. Firstly I bought an upgrade to a software that I like using Paypal. So I received the licence key. But after 15 days Paypal decided to cancel the transaction, without telling me, and I discovered this when I tried to download my licence key one month after. So for one month I have been an illegal user of the software that I like so much, thanks to Paypal. Second, my account has been restricted without any notification by Paypal on a transaction dating from june 18 2010. The company sent me an email telling me that they will stop delivering their service to me because the paidment has been declined by Paypal. So I logon into my Paypal account and was surprised to be asked to change my password and then to find my account was restricted, even with a certified credit card for some years. By restricting my account, they bothered me a lot in my work as I needed the service I purchased. That was too much, I sent an email to them to tell them what I think about their shitty service. I also sent the proof documents they asked. After one week, they finally rejected the documents without any explanation. So I send more documents, even my ID, passport, bank account receipt, etc, on june 30 2010. Since then (july 19th 2010), they didn't review the documents and my account is still restricted. I advice anyone, individuals and companies, to avoid using Paypal for their transactions. They are just a bunch of liers and incompetent people only good to bother their loyal customers in the name of the fraudulent users.
Gabriel
7/13/2010
Trying to talk to a live person is impossible and VERY frustrating. My problem is not included in the automated sound track.
Tman
6/26/2010
I bought a utility software from eddie maintenance for $10.00 but after I submitted my account information nothing happened. I decided to find out what was going on ....I wrote "I never received the email with the special URL I need. What's up with that? This is the responce from them: "Sometimes it takes a bit for the paypal thingamajig to work.Also,the URL is sent to your PRIMARY paypal email address not the one you may have used if you have ordered several setup.So check you primary paypal email address and the URL should be there. Here'e my problem.. I DON'T do business with Pay Pal so NO primary email with them. The other thing that happens is folks with Paypal accounts sometimes delete the account that they used when they first setup paypal which I have no control over and the URL email just bounces.
Juanita (Jenny)
4/29/2010
To cancel your subscription, please follow the instructions below. The reason you are still being charged by PayPal for your subscription with Big Fish, is because Big Fish is not canceling your subscription/or notifying PayPal that it was canceled. You have the ability to cancel your subscriptions through your account. If you cancel with the merchant directly, it is the merchant's responsibility to notify PayPal that it is canceled. If they do not notify PayPal, then paypal goes off of the terms of the agreement and will continue to bill your account Log in to your PayPal account. Click the "My Account" tab. Click the "History" subtab. Click "More filters", select "Subscriptions and agreements", and then click "Subscriptions". Change the date back to the year the subscription was created, and then click "Show". Click "Details" next to the subscription. Click "Cancel Subscription".
Nikki
4/6/2010
PayPal is nothing but lies. I literally dont even see the point in using them. Every transation that Ive ever done on PayPal has gone terribly wrong. And their customer service agents have as much sense as grains of rice. I had to close my bank account and all. And now Im alot more cautious about who I give my info to. Never again will I use them. EVERRR.
CaseyMassacre
3/21/2010
I belonged to Big Fish Games and canceled it in May 2009. I was still being charged so I canceled in July. I am still being charged and no matter how hard I try I keep getting charged. Surely after 2 cancelations Paypal shouldn't be charging me. I was assured by Big Fish that it was taken care of but this month as usual I was charged again. WHAT'S WRONG???? wHY AM I STILL BEING CHARGED
PATRICIA
3/12/2010
paypal is a bunch of xxxx liars, unless your account is empty they disallow using a credit card xxxx them, i hate paypal
paypalhater
1/20/2010
Paypal seems to be a company designed to simply take care of the majority of the masses. 80% of people that use paypal will never have an issue. I have had several issues with paypal. The paypal debit card claims that you can use it and if you do not have enough money in your paypal account that it will just use money from your backup funding source. This is true about 70% of the time. The other 30% it will decline your card and state security reasons and that it is for your own safety which is complete BS. It will never decline if it is not going to your back up funding source. When you call they will tell you that there is nothing that they can do even though you have verified that it is you making the transaction. I have had a paypal debit card for about 6 years and it has always been like this.. they have never made a change or improved their service. It is one of the many problems that simply does not get dealt with because it isnt a problem that is shared by the masses.. just 20-30% of us. I could go on but it all feels rather pointless.
murharco
1/12/2010
can you help me,please.i bought a wedding dress from the seller based in china,at the moment me and my husband are living in Belarus,so the postage address was in belarus.i have waited for it for about 1.5 month,but when it has arrived,i was very dissapointed as the dress looked awful,it didnt match the picture at all and the material was different.i tried to contact the seller and i posted it back in order to get the refund,but everything was hopeless.now i dont have neither a dress nor the money.plus when posting the dress i found a needle inside.what kind of business can we talk about???!!!!!!!!!then i wanted to open the dispute,but according to your policy it was over 45 days since the payment.so is there any way i can get my money back?
katsiaryna lahinovich
1/4/2010
Yea Paypal froze my accunt too, there is a seller (vero.ca@virtualvillage.com) awaiting his money in canada and I cannot get it to him. He said in his E-mail there was an indication of "fraud" on my account. I call this SLANDER and DEFAMATION of character, meanwhile I have had a minimum of $1000.00 in my visa checing account from the time of the atemmpted transaction to the present. -Douglas E.-
Douglas
12/29/2009
Have been trying for months to get the bal. of my deceased son's account - have sent all of the legal papers to them - Does anyone know the best way to handle this matter
Suz
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