American Medical Association Customer Service, Reviews and Complaints

Need help contacting the American Medical Association (AMA) about membership, publications, JAMA subscriptions, CME, physician data, public inquiries, or a support question? This page lists verified AMA contact options and gives readers a place to share reviews and complaints about their experience. CustomerServiceNumbers.com is not affiliated with the American Medical Association.

American Medical Association Customer Service Numbers

The best AMA contact number depends on the reason for your inquiry. Physicians, residents, and medical students with membership or AMA product questions should generally start with the AMA Member Service Center.

American Medical Association Mailing Address

The AMA lists the following mailing address:

American Medical Association
AMA Plaza
330 N. Wabash Ave., Suite 39300
Chicago, IL 60611-5885

Which AMA Contact Route Should You Use?

The American Medical Association has several different departments, products, and public-facing resources. Use the most specific contact route available rather than sending private information through the wrong form.

Common Reasons People Contact the AMA

  • AMA membership questions
  • Membership renewal, cancellation, dues, or billing issues
  • Problems signing in to an AMA account
  • Questions about AMA benefits, products, or services
  • JAMA or JAMA Network subscription problems
  • CME or education platform questions
  • CPT code, AMA Store, or publication questions
  • Physician professional data or profile correction questions
  • Policy, advocacy, House of Delegates, or public inquiry questions
  • Media or press inquiries

Important: The AMA Is Not a Personal Medical Advice Line

The American Medical Association is a professional association and advocacy organization. It is not a substitute for a doctor, hospital, insurance plan, government agency, attorney, or emergency service.

If you have a medical emergency, call 911 or your local emergency number. If you need personal medical advice, contact a licensed healthcare professional. If your question involves disability benefits, Social Security paperwork, insurance coverage, licensing, malpractice, legal rights, or a complaint about a specific doctor, the AMA may not be the correct agency to resolve the issue.

Information to Have Ready Before Contacting the AMA

  • Your AMA membership number, if available
  • The email address used for your AMA account
  • The product, publication, CME course, or service involved
  • Any invoice, receipt, renewal notice, or confirmation number
  • The exact page, form, or login error you are seeing
  • For JAMA subscription issues, your subscriber information and journal name
  • For physician data questions, the specific data field you believe is incorrect

AMA Membership Billing and Renewal Questions

If your concern involves AMA membership dues, automatic renewal, a payment, or a cancellation request, review the current AMA membership terms directly and contact the AMA Member Service Center. Keep copies of renewal notices, cancellation requests, receipts, and any written replies from AMA support.

JAMA, CME, CPT, and AMA Product Support

Some AMA-related products have separate support paths. If your issue is not about ordinary AMA membership, use the product-specific help route when available.

American Medical Association Reviews and Complaints

At the time of this page update, this CustomerServiceNumbers.com listing shows a 3.0 out of 5 rating based on 1 review. The visible review is an older question about a doctor and Social Security disability paperwork, rather than a detailed review of AMA customer service.

If you have contacted the AMA about membership, billing, JAMA, CME, CPT, physician data, public inquiries, or another support matter, you can share your experience below. Helpful reviews explain which department you contacted, how you contacted them, how long it took to receive a response, and whether the issue was resolved.

Privacy and Moderation Warning for AMA Reviews

Do not post private medical, professional, legal, or billing information in a public review. This includes diagnoses, medical records, disability paperwork, Social Security numbers, dates of birth, home addresses, phone numbers, email addresses, account passwords, membership numbers, payment details, physician license documents, private correspondence, or screenshots containing personal information.

Reviews may be moderated for profanity, spam, personally identifiable information, and unsafe content. Keep your review factual and based on your own experience.

How to Escalate an AMA Support Issue

If your issue is not resolved after the first contact, ask for a case number, ticket number, or written confirmation. Save the date and time of your call, the phone number or form used, any representative name provided, and copies of emails, receipts, renewal notices, subscription confirmations, or support replies.

For billing, membership renewal, or cancellation issues, written records are especially important. For JAMA, CME, or product-access issues, include screenshots of the error message but remove private account details before sharing them publicly.

Frequently Asked Questions About the AMA

What is the AMA Member Service Center phone number?

The AMA Member Service Center phone number is 1-800-262-3211.

What number should the general public call for the AMA?

Public inquiries may use 1-800-621-8335 or the AMA Automated Answer Center at 1-312-464-4782.

Where is the American Medical Association located?

The AMA mailing address is American Medical Association, AMA Plaza, 330 N. Wabash Ave., Suite 39300, Chicago, IL 60611-5885.

Can the AMA answer medical questions about my health?

The AMA is not a personal medical-advice service. Contact your doctor, healthcare provider, insurer, state medical board, attorney, or emergency services depending on the issue.

Can I contact the AMA through CustomerServiceNumbers.com?

No. CustomerServiceNumbers.com is an independent consumer information and review website. To reach the American Medical Association directly, use AMA’s official phone numbers, forms, or websites.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and review information since 2004. CSN is an independent consumer-help site and is not owned by the American Medical Association.

Our goal is to help readers find official support routes, compare customer service experiences, and share reviews that may help other consumers. Always verify current contact, membership, billing, publication, CME, CPT, privacy, and physician-data details directly with the AMA or the appropriate official department.

Share Your Experience

Have you contacted the American Medical Association about membership, billing, renewal, JAMA, CME, CPT, physician data, public inquiries, or another support issue? Share your experience below to help other readers understand what happened and how the issue was handled.

Privacy reminder: Do not post medical records, diagnoses, membership numbers, payment details, physician credentials, disability paperwork, account screenshots, or private correspondence in a public review.

Page Update Note: This American Medical Association customer service page was reviewed and updated on July 4, 2026.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with the American Medical Association. Phone numbers, addresses, links, and customer service details are provided for consumer convenience and may change. CustomerServiceNumbers.com cannot provide medical advice, legal advice, disability guidance, physician licensing help, AMA account access, membership changes, billing corrections, CME credit, JAMA subscription access, or physician-data corrections. Contact the AMA or the appropriate official organization directly for help with your specific issue.

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American Medical Association Hip Injection Procedure Question

December 9, 2015

American Medical Association, When will Diagnosis/Procedure codes be issued for Stem Cell Bone/Cartilage Hip Injection procedures using Adult Stem Cells? Are there Emerging Technology codes created yet for these procedures? I’m looking at Stem Cell Research vice total Hip Replacement options for my Arthritic Right Hip and was told by a Regenexx Doctor in Louisville that nothings been created yet. Typically, a single joint costs $5K for the Regenexx-SD procedure. The Regenexx – SCP can run from $600-$900.

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Dan

American Medical Association Disability Question

March 5, 2014

How can a doctor refuse to fill out paper for Social Security regarding someones disability ? Is that legal ?

Avatar for Grumpy G
Grumpy G


























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