Before subscribing to Ancestry.com for your genealogy and family history research, it’s important to be aware of Ancestry.com’s customer service, including the contact information, reviews, ratings, and complaints listed below.
Ancestry.com Customer Service Reviews and Complaints
When considering subscribing to Ancestry.com for access to historical records, DNA testing, and family tree building, it’s helpful to review Ancestry.com customer service reviews and complaints. Ancestry.com is a leading online platform for genealogy research, providing users with access to billions of records, DNA testing services, and tools to explore and document their family history. The company has received various feedback from customers regarding their support and service. Reviews often highlight the extensive collection of records, the ease of use of the platform, and the insights gained from DNA testing, while some complaints focus on issues like subscription management, DNA test results processing time, and customer support responsiveness. Comparing Ancestry.com with competitors like 23andMe, MyHeritage, Facebook, and FamilySearch can provide a broader perspective on customer service experiences in the genealogy industry.
How to Contact Ancestry.com
To contact Ancestry.com, you can use the following information:
- General Customer Service Phone Number: 1-800-262-3787
- Email Support: Ancestry.com primarily offers support through their online help center and chat support. Direct email support may not be available.
- Customer Service Hours: Monday – Friday, 9 AM – 11 PM ET; Saturday – Sunday, 9 AM – 8 PM ET
- Corporate Office Address: Ancestry.com LLC, 1300 W Traverse Parkway, Lehi, UT 84043
- Website: www.ancestry.com
At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about subscribing to Ancestry.com for your genealogy and family history research.
Note: This website listing is not associated with Ancestry.com LLC. The information and the reviews are a service provided by CustomerServiceNumbers.com.
Ancestry.com does not provide support services directly through this website. For any questions or concerns about Ancestry.com services, contact their customer service representative directly.
