Christianbook Customer Service: Orders, Returns & Help

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Looking for Christian Book Distributors? Use Christianbook’s current customer service contacts for books, Bibles, gifts, and homeschool purchases.

Contact information checked November 11, 2026. CustomerServiceNumbers.com is an independent guide and is not affiliated with Christianbook.

1. Quick contact information

Phone: 1-800-247-4784. Email: customer.service@christianbook.com. Visit Christianbook official support.

2. Support hours

Monday–Friday, 8 a.m.–6 p.m. Eastern.

3. Choose the right support route

For homeschool curriculum advice, call 1-800-788-1221 or email homeschool@christianbook.com. International callers can use 1-978-977-5000.

4. Get help with a problem

For a missing shipment, compare the order confirmation with the tracking details before contacting support. Include the order number, item title, and the date you expected delivery.

5. Account and purchase questions

The official help page links to account login and order history. If an order does not appear, check whether you used a different email address or checked out without signing in.

6. Changes, claims, and follow-up

Before mailing an item back, open the Returns link on the official help page and check the instructions for your product. For damage or a wrong item, describe the problem and ask support how to proceed.

Keep the case number and any written response. When following up, refer to the original request and explain what remains unresolved.

7. What to have ready

Have your order number, purchase date, product title or ISBN, and a brief description ready. For a damaged item, keep photos and the packaging.

8. Frequently asked questions

Can I get help choosing homeschool materials?

Yes. Christianbook lists a separate homeschool curriculum advisor phone number and email above.

Can this website access my account?

No. CustomerServiceNumbers.com cannot access your account or resolve a claim. Contact Christianbook directly through the official support options above.

9. Sources and customer reviews

Source: Christianbook official support. Contact methods and availability may change. Share your service experience in the review section below, but leave out personal information and payment details.

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