Reach Del Taco Customer Service – Reviews And Complaints

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Before contacting Del Taco customer service, decide whether your issue involves a recent restaurant visit, an app or online order, a missing or incorrect item, a refund, a credit card charge, delivery, Del Yeah! Rewards, a gift card, a coupon, webstore merchandise, food quality, nutrition, allergens, privacy, or a complaint about a specific location. Del Taco support can involve the local restaurant, the official contact/feedback form, online ordering support, gift card support, webstore support, or corporate resources.

Del Taco Customer Service Phone Number and Support

Use the contact options below for Del Taco customer service, restaurant feedback, app and online order help, payment questions, rewards, gift cards, webstore issues, and complaints.

Choose the Correct Del Taco Support Route

Del Taco customer service issues can involve the local restaurant, online ordering, the mobile app, Del Yeah! Rewards, gift cards, webstore merchandise, delivery, catering, privacy support, or corporate resources. Choosing the correct route can help your issue get reviewed faster.

  • Restaurant complaint: Use Del Taco’s official contact/feedback route and include the restaurant location, date, time, receipt, and order details.
  • Wrong or missing order: Contact the restaurant as soon as possible, then use Del Taco customer service if the issue is not resolved.
  • Online order or credit card charge question: Call 1-800-852-7204 during listed support hours.
  • Delivery order issue: Contact Del Taco if ordered through DelTaco.com or the app, and contact the delivery platform if the issue involves a third-party delivery provider.
  • Del Yeah! Rewards issue: Sign in to your account and review points, offers, receipt history, reward expiration, and account details before contacting support.
  • Gift card issue: Use Del Taco gift card support at 1-877-859-4757 or deltaco@wgiftcard.com.
  • Webstore merchandise issue: Contact Del Taco Webstore support at 1-888-961-4044 or sanene@gojicreativellc.com.
  • Catering or group order issue: Use the catering order details, restaurant location, event date, and receipt when contacting support.
  • Nutrition or allergen question: Review Del Taco’s menu and nutrition resources before ordering.

What to Have Ready Before Contacting Del Taco

Before calling the Del Taco phone number, using the contact form, or contacting a local restaurant, gather the details that apply to your issue.

  • Restaurant location, city, and state
  • Date and approximate time of visit or order
  • Receipt, order number, transaction number, or app order details
  • Service type, such as drive-thru, dine-in, takeout, app, online order, delivery, or catering
  • Menu items ordered and items actually received
  • Del Yeah! Rewards account email or phone number, if relevant
  • Gift card details, shared only through official support routes
  • Photos of food quality, packaging, receipt, or the issue, if helpful
  • Delivery platform name and order number, if ordered through delivery
  • Catering or webstore order details, if relevant
  • A short explanation of what happened and the resolution you want

Do not post private information in the public review section below. Remove full receipts, order numbers, app screenshots, Del Yeah! Rewards screenshots, gift card numbers, gift card PINs, payment details, delivery addresses, phone numbers, emails, birthday or reward details, coupon codes, unnecessary employee names, and medical or allergy details before posting.

Common Reasons Customers Contact Del Taco Customer Service

Customers may contact Del Taco support for many restaurant, app, rewards, gift card, delivery, catering, and food-service issues, including:

  • Wrong food item or missing item
  • Refund request after an incorrect order
  • Online order, app order, or payment problem
  • Credit card charge question
  • Delivery order late, missing, incomplete, or damaged
  • Del Yeah! Rewards points, offers, tiers, receipt entry, or account access issues
  • Gift card balance, activation, redemption, or replacement issue
  • Coupon, promo code, app offer, or Wednesday Hookups problem
  • Webstore merchandise, apparel, hot sauce, accessory, or gift card shipping question
  • Catering order changes, pickup, delivery, receipt, or billing questions
  • Food quality, preparation, temperature, packaging, portion size, or sauce concerns
  • Restaurant cleanliness, employee behavior, manager complaints, or wait-time issues
  • Nutrition, ingredient, allergen, vegetarian, vegan, gluten, dairy, soy, or shellfish questions
  • Privacy, account, email, SMS, or personal-data requests

Restaurant Complaints, Missing Items, and Refund Help

If your issue involves a same-day restaurant visit, start with the Del Taco restaurant where the order was placed. Local managers can often address wrong orders, missing items, refunds, food quality, wait time, cleanliness, sauce requests, and store-specific concerns faster than a national support route.

If the restaurant does not resolve the issue, use Del Taco’s official contact page or call customer service at 1-800-852-7204. Include the restaurant location, date, time, receipt, order details, photos if useful, and the resolution requested.

For refunds, explain whether the order was placed in store, in the drive-thru, through DelTaco.com, through the app, or through a delivery platform. Refund timing may depend on the payment method, restaurant, ordering platform, and delivery provider.

Online Orders, App Orders, Credit Card Charges, and Delivery

Del Taco’s terms say customers with questions about an order or charges to a credit card can call Del Taco Customer Service at 1-800-852-7204 Monday-Friday, 8 AM-5 PM Pacific Standard Time.

If your online or app order was not found, not ready, incorrect, duplicated, or charged incorrectly, keep your confirmation screen, receipt, transaction details, restaurant location, and card statement ready. Do not post payment screenshots publicly.

If you ordered through DoorDash, Uber Eats, Grubhub, Postmates, or another delivery platform, contact that platform too. Delivery platforms may control driver issues, delivery fees, missing delivery claims, app credits, and some refunds.

Del Yeah! Rewards, Points, Offers, and Receipt Entry

Del Yeah! Rewards members can earn points on qualifying purchases, redeem points for rewards, receive app offers, and enter receipt details when they forgot to check in. Del Taco’s rewards page explains that points can be earned by ordering online while signed in, scanning the Del Yeah! Rewards app at the register, or providing receipt details online or in the app.

Rewards may not apply to every purchase. Del Taco says some purchases and transactions do not qualify for earning points, including gift card purchases, group orders, tips, delivery fees, sales tax, and other transactional taxes.

Points may take up to 48 hours to appear in your account. If your order is refunded, Del Taco says your points may also be refunded, which can cause a negative points balance if you already spent the points.

If you redeem a reward, Del Taco says the offer must be used within 30 days or it will expire. Keep screenshots of offers, receipts, and account history private unless submitting them through official support.

Gift Cards, Webstore Orders, and Scam Warnings

Del Taco gift card issues may involve balance checks, activation, redemption, missing cards, damaged cards, online use, or suspected fraud. Use gift card support at 1-877-859-4757 or [deltaco@wgiftcard.com](mailto:deltaco@wgiftcard.com).

Del Taco webstore issues may involve apparel, accessories, hot sauce, promotional items, gift card shipping, order tracking, returns, or damaged merchandise. Use the webstore phone number or email route listed above.

Gift cards are commonly used in scams. Do not use Del Taco gift cards or any other gift cards to pay taxes, bail, utility bills, debt collectors, tech support callers, medical bills, prize fees, shipping fees, or anyone claiming there is an emergency. Never post gift card numbers, PINs, barcodes, QR codes, or screenshots in public comments.

Catering, Group Orders, and Large Orders

Del Taco catering and group-order questions may involve pickup time, order size, event date, receipt, missing items, payment, delivery, or menu availability. Contact the restaurant or catering support route connected to the order.

For group orders, document missing items, incorrect quantities, late pickup, delivery issues, packaging problems, and refund requests quickly. Large orders are easier to correct when the restaurant is contacted soon after pickup or delivery.

Do not post event addresses, guest lists, employee lists, school information, group names, payment details, or private catering records in public reviews.

Food Quality, Menu, Nutrition, and Allergen Questions

For food quality complaints, include the restaurant location, date, time, receipt, product, and a clear description of the issue. Examples may include cold fries, old iced tea, poor sauce handling, wrong item, stale taco shells, missing ingredients, undercooked food, unusual taste, or a cleanliness concern.

For nutrition, ingredient, and allergen questions, review Del Taco’s official menu and nutrition information before ordering. Ingredients, preparation methods, suppliers, and cross-contact risks can vary by product, restaurant, region, and menu changes.

If you have a serious allergy, medical condition, or food-safety concern, contact a qualified healthcare professional, local health department, or emergency services as appropriate. Do not post medical details, allergy photos, diagnosis details, or health records in public comments.

Privacy, Account Safety, and Fake Coupon Warning

Be careful with fake Del Taco support numbers, fake gift card giveaways, fake coupon offers, prize scams, phishing emails, social media impersonators, and lookalike websites. Scammers may ask for gift card numbers, payment details, verification codes, bank logins, app login details, or remote access to your device.

Use official Del Taco support routes when sharing order, account, gift card, or payment information. Do not give your account password, full payment card number, security code, gift card PIN, or verification code to someone who contacts you unexpectedly.

For privacy requests or personal-data questions, use the official privacy/contact routes. Do not post account screenshots, passwords, verification codes, children’s information, location data, payment details, or private personal information in public comments.

Del Taco Complaints and Escalation Tips

Start with the local restaurant when the issue involves a same-day order, wrong item, missing item, refund request, cleanliness issue, employee behavior, wait time, sauce issue, or store-specific complaint. If the restaurant does not resolve the issue, use Del Taco’s official contact/feedback route or call customer service.

When filing a complaint, be specific. Include the restaurant location, date, time, receipt, order details, photos if useful, and the resolution requested. If the issue involves payment, refunds, rewards, gift cards, or account access, share those details only through official support routes.

If the issue remains unresolved, keep a written record of contacts, case numbers, receipts, screenshots with private details removed, and promised follow-up. Depending on the issue, you may also need to contact a delivery platform, payment card issuer, gift card support provider, local health department, or privacy support route.

What to Expect When Contacting Del Taco

Del Taco support may ask for your name, email, phone number, restaurant location, receipt, order details, app details, rewards account context, gift card details, photos, and a description of the issue.

Some issues can be reviewed by Del Taco customer service. Others may be routed back to the local restaurant, franchise operator, delivery platform, gift card support provider, webstore support team, catering team, or privacy team depending on the issue.

Del Taco Reviews and Complaints on CSN

CustomerServiceNumbers.com currently shows a 3.0 out of 5 star rating for Del Taco based on 5 reviews. The visible CSN reviews are older feedback from 2014 and 2015 and include complaints about iced tea quality, restaurant odor/cleanliness, cold or greasy fries, shrimp burrito preparation, wrong order items, and an eClub or birthday lunch issue.

Because these reviews are older and limited, this page treats them as historical CSN feedback rather than current broad customer sentiment. If you have contacted Del Taco customer service, called the Del Taco phone number, used the online contact form, reported a wrong order, requested a refund, had a Del Yeah! Rewards issue, had a gift card problem, placed a catering order, had a delivery issue, or complained about a restaurant, you can leave a review below. Please remove private order, payment, account, delivery, gift card, rewards, catering, and medical information before posting.

Frequently Asked Questions About Del Taco Customer Service

What is the Del Taco customer service phone number?

The Del Taco customer service phone number is 1-800-852-7204.

What are Del Taco customer service hours?

Del Taco’s terms list customer service for order or credit card charge questions as Monday-Friday, 8 AM-5 PM Pacific Standard Time. For restaurant feedback, use the official contact page and local restaurant support routes.

How do I contact Del Taco about a restaurant complaint?

Use Del Taco’s official Contact Us page or contact the restaurant where the issue happened. Include the restaurant location, date, time, receipt, order details, and the resolution you want.

How do I get help with a Del Taco app or online order?

Keep your order confirmation, receipt, payment details, restaurant location, and screenshots with private information removed. Call customer service or use the official online support route.

How do I get Del Yeah! Rewards points if I forgot to check in?

Del Taco says you can keep your receipt and enter receipt details in the app or online through your account history area.

How long do Del Taco rewards take to appear?

Del Taco says points may take up to 48 hours to appear in your account.

What is the Del Taco gift card customer service number?

Del Taco gift card customer service is listed as 1-877-859-4757, with email support at deltaco@wgiftcard.com.

What is Del Taco’s corporate address?

Del Taco remains headquartered in Lake Forest, California. A useful corporate address format is Del Taco LLC, 25521 Commercentre Drive, Suite 200, Lake Forest, CA 92630.

Can I post my receipt, app screenshot, or gift card number in a review?

No. Do not post full receipts, order numbers, app screenshots, Del Yeah! Rewards screenshots, gift card numbers, gift card PINs, payment details, delivery addresses, phone numbers, emails, catering details, reward screenshots, or medical/allergy details in public comments.

Related Customer Service Resources

Page Update Note

This Del Taco customer service page was updated on June 30, 2026, to verify the customer service phone number, confirm order and credit-card charge support hours, add official contact and feedback routing, update Yadav Enterprises ownership context, confirm Lake Forest headquarters guidance, add Del Yeah! Rewards, gift card, webstore, delivery, catering, nutrition, allergen, privacy, scam, and escalation guidance, remove unsupported broad review claims, remove stray backticks and generic CSNDB/COH homepage links, and ground the review section in the live CSN review count and visible older feedback.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers find customer service phone numbers, support routes, complaint resources, and company contact information since 2004. CSN is not affiliated with Del Taco, Del Taco LLC, Yadav Enterprises, Jack in the Box, any Del Taco restaurant, delivery platform, rewards provider, gift card provider, webstore operator, or franchise/operator. This page is designed to help readers find the right Del Taco support route and share customer service experiences in a public review format.

Share Your Experience

Have you contacted Del Taco customer service, called the Del Taco phone number, used the online contact form, reported a wrong order, requested a refund, had a payment concern, had a Del Yeah! Rewards issue, had a gift card problem, placed a catering order, had a delivery issue, or complained about a restaurant? Share your experience below to help other customers understand what happened and which support route worked best.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not associated with Del Taco, Del Taco LLC, Yadav Enterprises, Jack in the Box, any Del Taco restaurant, delivery platform, rewards provider, gift card provider, webstore operator, or franchise/operator. This page is for informational, review, and complaint-sharing purposes only. Phone numbers, support hours, support routes, app features, rewards rules, gift card policies, refund practices, delivery options, catering terms, store policies, menu items, nutrition information, allergen information, privacy procedures, and corporate contacts can change. Contact Del Taco directly for the most current information.

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Del Taco Fresno CA Disappointing Iced Tea

February 27, 2015

Del Taco, Today I went to Del Taco at Shaw and Brawley in Fresno, California. I was there about 2:15 p.m. and they were not busy. I order an Asada Chicken Bowl with a Large Ice Tea. When I got to work I took the lid off the ice tea to put sugar and it look awful. It had a dark brown color on top like it was old tea. Now I know why the employees kept shaking the cup and handed it to me. Oh and to top it off, they were even nice enough to clean the top of the lid so I wouldn’t notice. The compliment I gave the employee for wiping the lid hopefully made him feel guilty for handing me that awful tea.. I called the phone number on the receipt (which said Store) and it was a fax number. Really!! I wish you luck on your trip to Del Taco.

Avatar for Margaret
Margaret

Del Taco Ad “Unfreshing” Term & Trash Odor Issue at San Pedro Western Ave Location

October 5, 2014

Del Taco’s use of the word “unfreshing” in their commercial is off‑putting. Also, the San Pedro, CA restaurant on Western Avenue often smells like unemptied trash cans, which can drive customers away.

Avatar for jack
jack

Del Taco Customer Service

April 14, 2014

898 S BOULDER Highway, Henderson at 7:40p· (702) 565-9990: Come on guys…slow it down and get it right. Drive-thru for shrimp burrito, choc shake, and fries…$9.10 WASTED! I would much rather the drive-thru experience to take a little longer than to end up with fries that were limp and cold ( as in refrigerated cold- obviously FAR too little fry time). The fries retained so much grease it leaked through the bag and spotted the car seat (where I placed the food order- lesson learned there!) in my 6 min drive home. The breading on the shrimp had come OFF the shrimp and “crunchy” was nowhere to be found. The push for speed is appreciated, and usually, efficiency is a plus. BUT…not if the crew is pushing food out the window that IS NOT prepared properly or up to past Del Taco standards. Usually, the question is “How old are the fries” (how long have they been under the warmer light) NOW, I ask how are they cooked LONG ENOUGH. Certainly, NOW, the 3rd disappointing experience that no longer warrants my “Del Taco Fry Fix” of days of old.

Avatar for Ron
Ron

Del Taco Order Issue

April 9, 2014

I visited the Del Taco at Thanksgiving Point, Utah. I ordered a double taco and burrito, I was given two small tacos instead. Please replace my order. It’s a matter of a well-trained staff that pays close attention to orders. Thank you.

Avatar for Tina F
Tina F

Del Taco Birthday Lunch Issue

April 1, 2014

I was at Del Taco in Denver, Colorado put up the eclub 3 times so I put my name in 3 times and the girl would. Take my phone and say it is not it make her. Do again.I did not get my birthday lunch. .I have called and texted 2 to 3 times. please call or text so I know someone has read this.

Avatar for Amy
Amy

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