Family Feud viewers, contestants and audience members may need help with auditions, casting, ticketing, studio-audience information, viewer feedback, complaints about show content, Celebrity Family Feud charity questions, local TV station listings, newsletters, merchandise, the Family Feud Live game app, or questions about contacting the show’s production company.
Family Feud is a long-running television game show in which families compete by guessing the most popular answers to survey questions. The current official Family Feud website handles most viewer, audition and ticket-related activity online rather than through a general public customer-service phone number.
Family Feud customer-service information reviewed and updated in June 2026.
How To Contact Family Feud
- Family Feud Website: www.FamilyFeud.com
- Family Feud Auditions: Apply to audition online
- Family Feud Application: Start the Family Feud application
- Family Feud Tickets: View official ticket information
- Family Feud Audience Tickets / On Camera Audiences: Join the audience-ticket waitlist
- On Camera Audiences Phone: 1-818-295-2700
- On Camera Audiences Email: tickets@ocatv.com
- Find Your Local Station: Find where Family Feud airs locally
- Family Feud Newsletter: Sign up through FamilyFeud.com for show updates.
- Family Feud Shop: FamilyFeud.com links to official merchandise through a third-party retail provider.
- Family Feud Live Game App Support: Use the Family Feud Live in-app or online help center, not the TV show audition page.
- Privacy Questions: privacy.officer@fremantlemedia.com
- Business / Legal Notices for FamilyFeud.com: FremantleMedia North America, Inc., 2900 W. Alameda, 8th Floor, Burbank, CA 91505, Attn: Business & Legal Affairs
- Fremantle Global Headquarters: 1 Stephen Street, London W1T 1AL, United Kingdom
Important: Family Feud does not publish a general viewer-complaint phone number or standard customer-service call center for ordinary questions. Casting, tickets, station listings and most show-related questions are handled online.
Choose the Correct Family Feud Support Route
- Want to be on Family Feud: Use the official audition page and application form.
- Question about audition eligibility: Review the Family Feud audition FAQ before applying.
- Need studio-audience tickets: Use Family Feud’s ticket page or the On Camera Audiences Family Feud listing.
- Already have audience tickets: Log in to On Camera Audiences to view ticket details.
- Need to know what channel Family Feud is on: Use the “Your Station” tool on FamilyFeud.com.
- Viewer complaint about show content, host comments or questions: Use official social channels or available website contact/update options; there is no public viewer complaint phone line.
- Celebrity Family Feud charity question: Use viewer-feedback routes or official show/social channels rather than audience-ticket support.
- Family Feud Live mobile game problem: Contact the game app’s support provider, not the TV show casting team.
- Merchandise order problem: Contact the third-party shop or seller used for the order.
- Privacy or account-data question: Use the Fremantle privacy contact.
Information To Gather Before Contacting Family Feud
- The type of issue: audition, tickets, viewer feedback, station listing, app/game, merchandise, privacy or legal
- Your full name
- Your email address
- Your city and state
- Family Feud application date, if applicable
- Names of family members applying, if applicable
- Audience-ticket date, if applicable
- On Camera Audiences ticket account email, if applicable
- Episode date or approximate air date, if giving viewer feedback
- Celebrity Family Feud charity or episode details, if relevant
- Local station, cable provider or streaming provider, if the issue involves where to watch
- Device and app version, if the issue involves a Family Feud game app
- Order number, if the issue involves merchandise
- Screenshot of the issue, if safe to share privately with the correct support provider
Do not publish private audition details, phone numbers, home addresses, ticket barcodes, QR codes, email addresses, children’s information, medical details, social-security information, payment-card information or private production communications in a public review.
Common Reasons People Contact Family Feud
- How to audition for Family Feud
- How to submit a Family Feud audition video
- Whether auditions are in person or online
- Whether a family is eligible to apply
- How old contestants must be
- How many family members are needed
- How to get studio-audience tickets
- How to join a ticket waitlist
- Where Family Feud is filmed
- Where Family Feud airs locally
- How to complain about show questions
- How to give feedback about Steve Harvey or the host
- How to ask about Celebrity Family Feud charities
- How to contact Fremantle
- How to get help with the Family Feud Live game app
- How to fix newsletter or account issues
- How to report a suspicious casting message or fake ticket offer
Family Feud Auditions
Family Feud’s official audition page says auditions are being held online via Zoom and that applicants should use the online application form.
Current Family Feud Audition Eligibility Basics
- You must have five family members related by blood, marriage or legal adoption.
- You must be a U.S. citizen or have permission to work within the United States.
- There is no strict age requirement to appear on the show, but Family Feud suggests contestants be 15 or older because of the nature of the questions.
- A person must be 18 or older to submit an application.
- If an applicant is under 18, a parent or legal guardian must submit the application.
- A family that previously appeared on Family Feud generally must wait 10 years before appearing again.
- Applicants may be ineligible if they have appeared on too many game shows recently.
- Applicants may be ineligible if they know or are related to certain employees connected with Family Feud, FremantleMedia, Debmar-Mercury, Wanderlust Productions, affiliates that carry Family Feud, or Steve Harvey-related productions.
Before Applying
- Confirm you have five eligible family members.
- Gather names, emails, locations and contact details.
- Prepare a family audition video if possible.
- Make sure everyone is energetic and comfortable on camera.
- Use the official FamilyFeud.com audition page.
- Do not pay anyone who claims they can guarantee casting.
- Do not send private documents through social media messages.
Family Feud says audition videos are highly recommended but not mandatory. The application process may ask for a video link, family details, photos and other casting information.
Family Feud Audition Video Tips
The official audition FAQ encourages families to stand out, introduce each family member, explain where they are from, share interesting or unique details, speak up and show energy. Families may also play a mock round of the game in the audition video.
Helpful Audition Video Ideas
- Introduce each family member clearly.
- Say where the family is from.
- Show personality and enthusiasm.
- Include interesting occupations, hobbies or family stories.
- Play a short mock round of Family Feud.
- Make sure audio is clear.
- Make sure the video link is public or accessible to casting.
- Keep the video appropriate and easy to watch.
Do not include sensitive personal information, financial details, private workplace information, medical details or anything you would not want a casting team to review.
Family Feud Audience Tickets
Family Feud’s official ticket page currently directs viewers to ticket information for live tapings with Steve Harvey. The ticketing route uses On Camera Audiences for Family Feud-Atlanta ticket updates and waitlist information.
- Audience Ticket Page: FamilyFeud.com/tickets
- On Camera Audiences Family Feud Page: Family Feud-Atlanta tickets
- On Camera Audiences Phone: 1-818-295-2700
- On Camera Audiences Email: tickets@ocatv.com
Before Requesting Audience Tickets
- Confirm the taping location.
- Check the minimum age for audience members.
- Use the official ticketing site linked from FamilyFeud.com.
- Submit accurate name and contact information.
- Check email for ticket updates.
- Review arrival time, ID requirements, dress code and studio rules.
- Do not buy tickets from an unofficial seller.
- Log in to On Camera Audiences if you already have tickets.
Audience tickets do not mean a person has been selected as a contestant. Audience ticketing and contestant casting are separate processes.
Family Feud Taping Location
The current On Camera Audiences listing for Family Feud-Atlanta identifies the taping location as:
Trilith Studios – Family Feud
400 Veterans Parkway
Fayetteville, GA 30214
Taping locations and ticket availability can change by production season. Always check the current Family Feud ticket page and the On Camera Audiences listing before making travel plans.
Family Feud Viewer Feedback and Complaints
Family Feud does not publish a standard customer-service phone number for viewer complaints. Viewers commonly want to give feedback about the host, question content, family-friendliness, episode format, charity mentions, reruns, local station scheduling or the tone of the show.
Ways To Give Viewer Feedback
- Use official Family Feud social media channels.
- Use FamilyFeud.com newsletter or update forms when available.
- Contact the local station if the issue involves scheduling, reruns or signal problems.
- Contact the streaming, cable or satellite provider if the issue involves access to the channel.
- Leave a review on this CustomerServiceNumbers.com page.
Be specific. A useful viewer comment includes the episode date, local station, issue type and what you would like the show or station to change.
Celebrity Family Feud Charity Questions
Some viewers want more information about the charities featured on Celebrity Family Feud. When asking about a charity, include the celebrity names, episode date, approximate air date, charity name if known, and what information you are trying to confirm.
If the issue is about a charity mention during the broadcast, viewer-feedback routes are more appropriate than audience-ticket or casting support.
Where To Watch Family Feud
Family Feud is syndicated, so the channel and time can vary by location. Use the official “Your Station” tool on FamilyFeud.com to find where the show airs in your area.
When Family Feud Is Not Airing as Expected
- Check the local station listing.
- Check whether the episode was preempted by news, sports or a special event.
- Check the cable, satellite or streaming guide.
- Contact your local station if the problem is local scheduling.
- Contact your TV provider if the channel is missing or not working.
Family Feud production support generally cannot fix a local cable outage, channel lineup issue, DVR problem or streaming-provider login issue.
Family Feud Live Game App Support
Family Feud Live and other Family Feud games may be operated by separate game publishers or app-support providers. Game app problems should not be sent to the TV show audition team.
Common Game App Issues
- Purchase did not appear
- Game froze or crashed
- Login problem
- Lost coins, points or progress
- Ad or reward issue
- Opponent or chat issue
- Account recovery
- Refund request through Apple or Google
Use the in-app help center, app-store support route, Apple App Store or Google Play billing support depending on the issue.
Family Feud Merchandise and Shop Orders
FamilyFeud.com links to merchandise sold through third-party retail channels. A merchandise order problem should usually be handled by the store or seller that processed the order.
Before Contacting Support About Merchandise
- Find the order confirmation.
- Identify the seller or marketplace.
- Check shipping tracking.
- Review return rules.
- Take photos of damaged or incorrect items.
- Contact the seller listed on the order confirmation.
Family Feud’s production or casting team is not usually the correct route for missing merchandise, payment disputes or package tracking.
Fake Family Feud Casting Messages and Ticket Scams
Scammers may impersonate Family Feud, Fremantle, a casting producer or ticketing company with fake auditions, fake prize messages, fake ticket offers, fake sweepstakes or social-media messages.
Warning Signs
- The message says you must pay to audition.
- The sender guarantees you will be cast.
- The sender asks for gift cards, cryptocurrency or wire transfer.
- The link does not go to FamilyFeud.com or the official ticketing provider.
- The sender asks for a Social Security number before any legitimate production paperwork.
- The message asks for bank login details.
- The ticket seller claims to have paid tickets for a free audience taping.
- The sender pressures you to act immediately or lose your chance.
- The account uses misspellings or looks like an unofficial social profile.
What To Do
- Do not click suspicious links.
- Do not pay for an audition.
- Do not share private identity documents through social media.
- Use FamilyFeud.com/audition for casting.
- Use the ticket link from FamilyFeud.com/tickets for audience tickets.
- Contact your payment provider if you paid a suspected scammer.
- Report suspicious messages to the platform where they appeared.
Privacy, Copyright and Legal Contacts
FamilyFeud.com is provided by FremantleMedia North America, Inc. The privacy policy lists privacy.officer@fremantlemedia.com for privacy questions.
The FamilyFeud.com terms list business and legal notices at:
FremantleMedia North America, Inc.
2900 W. Alameda, 8th Floor
Burbank, CA 91505
Attn: Business & Legal Affairs
These contacts are not the right place for ordinary complaints about a joke, episode, host, rerun, casting status, ticket waitlist or local station schedule.
How To Escalate a Family Feud Complaint
- Identify the issue type. Audition, ticket, viewer feedback, local station, game app, merchandise, privacy and legal issues use different routes.
- Use the official website first. Start with FamilyFeud.com for auditions, tickets and station listings.
- Use On Camera Audiences for audience tickets. Contact 1-818-295-2700 or tickets@ocatv.com for ticket-account questions.
- Contact your local station or TV provider for local airing problems. Family Feud production does not control every local schedule or provider outage.
- Use app-store or game-app support for Family Feud Live problems. The TV show casting team cannot fix in-app purchases or gameplay issues.
- Document viewer feedback clearly. Include episode date, topic, local station and the concern.
- Use privacy or legal contacts only for privacy, copyright or legal notices.
- Leave a public review below when you want to share your experience with other viewers.
Clearly state the requested resolution, such as ticket-account help, audition guidance, correction of a local listing, explanation of a charity mention, app-support help, merchandise-order assistance or viewer feedback about show content.
Family Feud Customer Reviews and Complaint Sentiment
At the time this page was updated, the CustomerServiceNumbers.com review module displayed a Family Feud rating of 2.8 out of 5 stars based on eight reviews.
The visible reviews are mostly from 2023 and are primarily viewer-feedback comments rather than traditional customer-service complaints.
The submitted reviews describe:
- Celebrity charity feedback: One reviewer wanted Steve Harvey to consistently mention the charities being played for on Celebrity Family Feud.
- Host criticism: Several reviews criticized Steve Harvey’s hosting style, expressions, comments or tone.
- Content concerns: Some viewers said the questions or answers felt crude or less family-friendly.
- Inclusiveness feedback: One viewer objected to a question they felt was not inclusive.
These reviews suggest that the most common feedback on this CSN page is about show content, host presentation and viewer preferences. They do not show a pattern of ticketing, casting or production-support complaints on this page.
What To Include in a Family Feud Review
- Whether the issue involved auditions, tickets, viewer feedback, station listings, the game app or merchandise
- The episode date or approximate air date, if relevant
- The local station or provider, if relevant
- The official support route used
- Whether anyone responded
- Whether the issue was resolved
- Whether the feedback is about the show itself, the host, ticketing, casting or a related product
Do not publish private audition materials, personal phone numbers, email addresses, home addresses, ticket barcodes, payment-card details, children’s information, medical details or private production communications.
What To Expect When Contacting Family Feud
- There is no general public viewer-support phone number.
- Audition applications are submitted online.
- Auditions may be held online via Zoom.
- Audience tickets are separate from contestant casting.
- On Camera Audiences handles ticket waitlists and ticket-account support for current taping listings.
- Family Feud is syndicated, so station and airtime vary by location.
- Game app support is separate from TV show casting and production.
- Merchandise orders may be handled by a third-party seller.
- Privacy and legal contacts should not be used for ordinary viewer complaints.
Family Feud Frequently Asked Questions
Does Family Feud have a customer-service phone number?
Family Feud does not publish a general public customer-service phone number for ordinary viewer complaints, auditions or show questions. Use the official online audition, ticket and station-listing tools.
How do I audition for Family Feud?
Go to FamilyFeud.com/audition and use the official application link. Current auditions are listed as online via Zoom.
How many family members do you need for Family Feud?
The official audition page says applicants must have five family members related by blood, marriage or legal adoption.
How old do you have to be to be on Family Feud?
Family Feud says there is no strict age requirement to appear on the show, but it suggests contestants be 15 or older because of the nature of the questions. A person must be 18 or older to submit the application.
Can minors apply for Family Feud?
If an applicant is under 18, a parent or legal guardian must submit the application.
Do I need an audition video?
Family Feud says audition videos are highly recommended but not mandatory. The video should help the family stand out and show energy.
How do I get Family Feud audience tickets?
Use FamilyFeud.com/tickets and the linked On Camera Audiences listing for current ticket information, waitlists and live taping updates.
What is the On Camera Audiences number for Family Feud tickets?
On Camera Audiences lists 1-818-295-2700 and tickets@ocatv.com for more information about its audience services.
Where is Family Feud filmed?
The current On Camera Audiences Family Feud-Atlanta listing identifies the taping location as Trilith Studios – Family Feud, 400 Veterans Parkway, Fayetteville, Georgia 30214. Production locations can change, so check the current ticket listing before traveling.
Where can I find what channel Family Feud is on?
Use the “Your Station” tool on FamilyFeud.com to look up local station information.
How do I complain about a Family Feud episode or question?
Family Feud does not publish a general complaint phone line. Use official show channels, local station feedback when the issue is broadcast-related, or leave a review on this page.
How do I contact Family Feud about a charity mentioned on Celebrity Family Feud?
Include the celebrity names, episode date, charity name if known and the information you are trying to confirm. Viewer-feedback or official social channels are more appropriate than ticket support.
Who produces Family Feud?
FamilyFeud.com is provided by FremantleMedia North America, Inc. The show is associated with Fremantle production and distribution partners.
What is the Family Feud business/legal address?
FamilyFeud.com terms list FremantleMedia North America, Inc., 2900 W. Alameda, 8th Floor, Burbank, California 91505, Attn: Business & Legal Affairs.
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Share Your Family Feud Customer Service Experience
Have you tried to contact Family Feud about auditions, audience tickets, viewer feedback, station listings, Celebrity Family Feud charities, the Family Feud Live game app, merchandise or a show complaint?
Leave a rating and review below. Include the issue type, route used, whether anyone responded, how long it took and whether the issue was resolved.
Do not publish private audition materials, phone numbers, email addresses, home addresses, ticket barcodes, QR codes, payment-card details, children’s information, medical details or private production communications.
Disclaimer: CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Family Feud, FremantleMedia North America, Fremantle, Debmar-Mercury, Steve Harvey, On Camera Audiences, Family Feud Live, any local TV station, cable provider, streaming provider, ticketing company or merchandise seller. Family Feud does not provide customer support through this website. Contact the official audition, ticketing, app, station, privacy, legal or seller support route directly.
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