Fubo subscribers may need help with a cancellation, unexpected charge, free trial, Roku-billed subscription, streaming error, sports blackout, missing local channel, account login or another live-TV issue. Start with Fubo’s current support channels and confirm who actually bills the subscription before changing or canceling service.
Fubo Customer Service Phone Number and Support
- Fubo Customer Service: 1-844-441-3826
- Live Phone Support: 10 AM-10 PM ET, seven days a week; holiday hours may vary
- Live Chat: 10 AM-10 PM ET, seven days a week; holiday hours may vary
- Virtual Assistant: Available 24 hours a day
- Online Support Requests: Available 24 hours a day
- Help Center: Fubo Help Center
- Support Email Listed in Fubo Terms: support@fubo.tv
- Website: Fubo.tv
Fubo says live chat is generally the fastest way to reach a support agent. Customers can open the chat icon in the Help Center and request an agent when needed.
Why Do I See Two Fubo Customer Service Numbers?
Consumers may encounter two different Fubo telephone numbers on official Fubo pages.
- 1-844-441-3826: Fubo’s current Help Center and consumer website list this number for customer support.
- 1-844-238-2688: This older number still appears in Fubo’s current Terms of Service and some official promotional terms.
Because Fubo continues to publish both numbers, CustomerServiceNumbers.com is not describing 1-844-238-2688 as definitively disconnected. For ordinary account, billing and streaming support, start with 1-844-441-3826 or Fubo’s current Help Center.
Is Fubo Customer Service Available 24/7?
Not all Fubo support is staffed around the clock.
Fubo currently lists live telephone and live-chat agents from 10 AM to 10 PM ET, seven days a week, with holiday hours subject to change.
Fubo’s Virtual Assistant is available 24 hours a day, and customers can submit an online support request at any time. A 24/7 automated support option should not be confused with 24/7 live-agent availability.
What to Have Ready Before Contacting Fubo
- Email address associated with the Fubo account
- Subscription plan
- Billing date
- Date and amount of any disputed charge
- Last four digits of the payment card when Fubo requests them
- Whether the subscription is billed by Fubo or a third party such as Roku
- Device make and model for streaming problems
- Exact error message or code
- Home ZIP code and current location for local-channel problems
- Name of the affected channel, game or program
- Previous support-request information
Do not publish account credentials, complete card numbers or other sensitive information in a public review.
How to Cancel Fubo
If you subscribed directly through Fubo, sign in through a web browser and open My Account, then Subscription. Scroll to the cancellation option and complete every cancellation step.
Fubo may present a retention offer before the final cancellation screen. Seeing an offer does not mean the account is already canceled. Continue until Fubo displays confirmation that the subscription has successfully been canceled.
Save a screenshot or confirmation showing the cancellation and expected service-ending date.
What Happens After Canceling a Paid Fubo Subscription?
A paid Fubo subscription normally remains active until the end of the billing period that has already been paid. Fubo says it does not ordinarily provide prorated refunds for prepaid or partial months.
If the account shows a future termination date after cancellation, continued access until that date does not necessarily mean the cancellation failed.
Can I Cancel Fubo by Email?
Fubo’s Terms of Service state that formal subscription-cancellation requests are not accepted by postal mail, social media, email or the ordinary Contact Us form.
Use the online account cancellation process or available telephone/chat support when assistance is needed.
How to Cancel Fubo Through Roku
If Roku bills the subscription, it must generally be managed through Roku rather than through the ordinary Fubo billing controls.
To check who bills the account, sign in to Fubo and review the Subscription page. If it identifies a Roku subscription, cancel through the Roku account or the Roku device’s subscription-management menu.
Do not assume deleting the Fubo app from a Roku device cancels the underlying Roku subscription.
Fubo Free Trials
Some Fubo plans may include a free trial. The length of the trial can vary, so review the exact expiration date and time displayed during signup and in My Account.
A credit or debit card is generally required to start an eligible free trial. Unless the subscription is canceled according to the applicable terms, it automatically changes to a paid subscription when the trial ends.
Canceling a Fubo Free Trial
If you signed up directly through Fubo and cancel during the free trial, Fubo says the trial ends immediately and any remaining trial time is lost.
Roku-billed trials follow Roku’s cancellation process and may continue through the scheduled end of the trial.
Former Fubo subscribers should not assume they qualify for another free trial. Fubo says free trials are intended for eligible new customers.
Fubo Refund Policy
Fubo’s current Terms state that subscription charges are generally non-refundable once paid except where required by applicable law.
For an ordinary paid cancellation, service normally remains available through the end of the current billing period instead of producing a partial-month refund.
Do not assume that calling customer service guarantees a refund. If a charge appears incorrect, duplicate or unauthorized, contact Fubo promptly and ask for the transaction to be investigated.
Why Am I Still Being Charged After Canceling Fubo?
Fubo identifies several possible reasons for a charge after a customer believed service was canceled:
- The cancellation process was not fully completed.
- The charge occurred before the cancellation took effect.
- Another Fubo account exists under a different email address.
- The subscription is actually billed by Roku or another third party.
- A promotional commitment or other applicable subscription term still applies.
Sign in and confirm the subscription status and final service date. Also check other email addresses used by household members and determine which company processed the charge.
Unauthorized or Unrecognized Fubo Charges
If you do not recognize a Fubo transaction, contact Fubo through its official support process rather than calling a telephone number from an unsolicited message or search advertisement.
Fubo recommends having the following information available:
- Date of the charge
- Amount of the charge
- Last four digits of the affected card
- Card expiration date
- Email address that may be connected with a Fubo account
Do not provide those details publicly. Fubo specifically tells customers to wait until its support process requests the information.
If unauthorized account access is suspected, change the Fubo password and review devices or accounts that may have access to the subscription.
Can You Pause a Fubo Subscription?
Fubo currently says it does not offer a pause or temporary suspension option.
If you need to stop service temporarily, cancel the subscription. A paid subscription normally remains available until the end of its current billing period and can later be reactivated.
How to Change a Fubo Plan or Add-On
Subscribers billed directly by Fubo can generally change plans and add-ons through My Account in a web browser.
An upgrade to a higher-priced plan can result in a prorated charge for the remainder of the billing cycle. A downgrade can generate a prorated credit applied to a future bill. Adding an add-on normally takes effect immediately, while removing one generally takes effect at the next billing cycle.
Customers billed through Roku should manage eligible subscription changes through Roku rather than expecting all options to appear on Fubo.tv.
Fubo Streaming and Buffering Problems
For buffering, black screens, playback errors or an app that will not stream, Fubo recommends basic troubleshooting before contacting support:
- Check for a current Fubo service-status issue.
- Change to another channel and return to the affected stream.
- Sign out and sign back in.
- Close and reopen the Fubo app.
- Restart the television or streaming device.
- Restart the modem and router.
- Update or reinstall the Fubo app when appropriate.
- Try another compatible device.
- Check the internet connection speed.
- Disable a VPN or proxy connection.
Record any error message before contacting support.
Fubo Sports Blackouts and Missing Games
A sports blackout does not necessarily mean the Fubo subscription is malfunctioning.
Fubo explains that blackout rules can be imposed by sports leagues, broadcasters and other rights holders. Availability can depend on the customer’s physical location, regional sports network, national broadcast rights, device or other licensing restrictions.
If a game appears blacked out:
- Check alternate versions of the regional sports channel.
- Verify the Home ZIP code.
- Confirm the current physical location.
- Use Fubo’s Game Finder when available.
- Check whether a national and regional network are showing the same game.
- Contact Fubo if the event should be available but remains blocked.
Watching Fubo Away From Home
U.S. Fubo customers can generally stream while traveling within the United States and its territories.
Local channels do not necessarily travel with the subscriber. Fubo normally provides local stations based on the device’s current location.
Regional sports networks can travel with eligible users, but Fubo says devices used outside the home area may need to check in from the home area periodically.
Connected TV devices and Smart TVs can only stream from one physical location at a time. Supported mobile devices and browsers have different away-from-home rules.
Too Many Devices or Locations Error
Fubo’s simultaneous-stream limits depend on the subscription plan and device type.
Current U.S. English-language plans can support multiple devices on the designated Home Network, with additional mobile/browser streams away from home. A different limit can apply to Latino plans and other packages.
If Fubo says too many devices or locations are in use:
- Stop streams on unused televisions.
- Close browser tabs that may still be streaming.
- Sign out devices that are no longer used.
- Review Device Manager for unfamiliar devices.
- Change the password if unauthorized access is suspected.
- Confirm that connected TVs are not streaming simultaneously from two different homes.
Fubo and Hulu + Live TV Are Separate Consumer Services
FuboTV Inc. completed a business combination with Disney’s Hulu + Live TV business in October 2025. Disney now holds approximately a 70% interest in the combined Fubo company.
However, Fubo and Hulu + Live TV continue to be offered separately. Fubo subscribers continue to use the Fubo app and Fubo customer-support system.
A normal Hulu + Live TV billing, cancellation or account problem should not automatically be directed to Fubo customer service merely because the two businesses now share a corporate structure.
Fubo Corporate Office and Ownership
The legal corporate name is FuboTV Inc. The company is incorporated in Delaware and is publicly traded on the New York Stock Exchange under the ticker FUBO.
FuboTV Inc.
1290 Avenue of the Americas
New York, NY 10104
Corporate telephone: 1-212-672-0055
The corporate telephone number is different from consumer customer service. For billing, cancellation, streaming or account help, use 1-844-441-3826 or the Fubo Help Center.
Disney holds approximately a 70% interest in the combined Fubo company following the 2025 Hulu + Live TV transaction. FuboTV Inc. describes itself as an affiliate of The Walt Disney Company rather than a wholly owned Disney subsidiary.
As of July 28, 2026, Fubo’s CEO is Alisa Bowen, who became chief executive on July 10, 2026.
The New York corporate address should not be treated as a public walk-in customer-service office. Do not mail account documents, payments or equipment there unless Fubo specifically instructs you to do so.
How to Escalate a Fubo Customer Service Complaint
Start with Fubo customer support and keep a record of the issue. For billing and cancellation problems, save:
- Subscription details
- Billing history
- Cancellation confirmation
- Support-request numbers
- Chat transcripts
- Emails from Fubo
- Dates and amounts of disputed charges
- Screenshots showing subscription status
If Roku or another company actually billed the subscription, follow that provider’s dispute or cancellation process as well.
For a payment-card transaction you believe is genuinely unauthorized, first contact Fubo so it can investigate the account. Contact the card issuer when appropriate if the transaction remains unauthorized.
Fubo Customer Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently displays 0 out of 5 stars based on zero Fubo reviews. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict.
Because there are currently no published Fubo customer reviews on this page, CSN does not have enough feedback to identify meaningful patterns involving billing, cancellation, streaming reliability, sports blackouts, pricing, refunds or customer-service responsiveness.
Related Streaming Customer Service Pages
Fubo Customer Service FAQs
What is the Fubo customer service phone number?
Fubo’s current Help Center lists 1-844-441-3826 for telephone support.
What are Fubo customer service hours?
Fubo currently lists live phone and chat support from 10 AM to 10 PM ET, seven days a week. Holiday hours may vary. Its Virtual Assistant and support-request intake are available 24/7.
Is 1-844-238-2688 still a Fubo number?
Fubo’s current Terms of Service still list 1-844-238-2688, although its newer Help Center and consumer site use 1-844-441-3826. Start with the newer Help Center number for ordinary customer support.
How do I cancel Fubo?
Direct Fubo subscribers can sign in through a web browser, open My Account, choose Subscription and complete the cancellation process. Save the final confirmation.
Can I cancel Fubo by email?
Fubo’s Terms say subscription cancellations are not accepted through email, postal mail, social media or the ordinary Contact Us form. Use the online account process or available phone/chat support.
Will Fubo refund a partial month after I cancel?
Fubo says it generally does not provide refunds for prepaid or partial months. Paid service normally remains active through the end of the current billing period.
What happens if I cancel a Fubo free trial?
If you signed up directly through Fubo, cancellation during the trial ends access immediately. Roku-billed trial subscriptions follow Roku’s cancellation rules.
Can I pause Fubo instead of canceling?
No. Fubo currently says it does not offer subscription pauses or temporary suspension.
Why is my Fubo game blacked out?
Sports blackouts can be imposed by leagues, networks and rights holders and can depend on your physical location or available regional channel. Confirm the ZIP code, game and applicable channel before contacting support.
Who owns Fubo?
FuboTV Inc. is a publicly traded company. Following its October 2025 combination with Hulu + Live TV, Disney holds approximately a 70% interest in the combined company. Fubo and Hulu + Live TV remain separate consumer streaming services.
Who is the CEO of Fubo?
Alisa Bowen became CEO of FuboTV Inc. effective July 10, 2026.
Where is Fubo headquartered?
FuboTV Inc.’s corporate filings list 1290 Avenue of the Americas, New York, NY 10104. This corporate address should not be treated as a public walk-in customer-service location.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. It is an independent consumer resource and is not owned or operated by Fubo, FuboTV Inc., The Walt Disney Company, Hulu, Roku, Apple, a television network, sports league, payment processor or internet provider.
CustomerServiceNumbers.com cannot access Fubo accounts, cancel subscriptions, stop renewals, issue refunds, remove charges, change billing information, restore streaming service or override sports blackout rules.
Share Your Fubo Customer Service Experience
Have you contacted Fubo about cancellation, a free trial, unexpected charge, refund request, Roku billing, streaming problem, sports blackout, missing channel or account issue? Leave a factual review below explaining what happened, how you contacted support and whether the problem was resolved.
If Roku, Apple, a television network, sports league, internet provider or another third party was responsible for part of the issue, identify that distinction when relevant.
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Page Update Note
This Fubo customer service page was updated on July 28, 2026. The update replaces outdated support information with Fubo’s current primary customer-service number and live-agent hours, explains the alternate number still found in Fubo’s Terms, adds cancellation, refund, free-trial and Roku billing guidance, expands streaming and blackout help, updates Fubo’s ownership following the Hulu + Live TV transaction, confirms Alisa Bowen as CEO and corrects the page’s zero-review status.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is an independent consumer information and review website. It is not affiliated with Fubo, FuboTV Inc., Disney, Hulu, Roku, Apple, any television network, sports league, internet provider or payment processor.
Fubo support contacts, plan terms, trial eligibility, prices, channel availability, sports rights, cancellation rules, device limits and billing procedures can change. Verify important account and subscription information directly with Fubo or the company that actually processes your subscription payment.