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Giftrocket Customer Service Number – Complaints And Reviews

1-800-443-8762

GiftRocket Customer Service Reviews and Complaints

When considering using GiftRocket for your gifting needs, it’s helpful to review GiftRocket customer service reviews and complaints. As a popular online service that allows users to send digital gift cards that can be redeemed for cash or used at a variety of businesses, GiftRocket offers a convenient and flexible gifting option. GiftRocket has received various feedback from customers regarding their support and service. Reviews often highlight the ease of sending and receiving gift cards, the flexibility of redemption options, and the satisfaction of recipients, while some complaints focus on issues like redemption processes, transaction security, and customer support responsiveness. Comparing GiftRocket with competitors like eGifter, CashStar, Groupon, Living Social, Amazon, and Gyft can provide a broader perspective on customer service experiences in the digital gifting industry.

How to Contact GiftRocket

To contact GiftRocket, you can use the following information:

  • General Customer Service: 1-800-443-8762 Leave A Voicemail for a Call Back
  • Support Email: [email protected]
  • Customer Service Hours: Available 24/7 through the online help center
  • Mailing Address: GiftRocket, Inc., 548 Market Street, PMB 96795, San Francisco, CA 94104
  • Website: www.giftrocket.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using GiftRocket for your gifting needs.

Note: This website listing is not associated with GiftRocket. The information and the reviews are a service provided by CustomerServiceNumbers.com.

GiftRocket does not provide support services directly through this website. For any questions or concerns about GiftRocket services, contact their customer service representative directly through the provided support channels.

Very Bad Reviews For GiftRocket!

January 25, 2017

called 443-876-2538 also emailed [email protected] with no response!!! I tried to redeem card BUT got “card is unsupported- please try another card or redemption method!” Called the sender of gift card and she had the same problem and could not get a response by phone nor emails. I GIVE GIFTROCKET VERY BAD REVIEWS!!!!

Avatar for Valerie
Valerie

This company is fraudulently selling gift certificates

December 15, 2016

This company is fraudulently selling gift certificates to my restaurant. The way I found out is because a lady called us because she had no received her gift certificate that she claimed to have purchased online with us. I informed her that our website does not accept online purchases. She directed me to Giftrocket website that she made the purchase on. I had no idea they had our information on their website nor do we honor any gift certificates other than our own.

Avatar for J
J
2.4
2.4 out of 5 stars (based on 884 reviews)

Very Bad Reviews For GiftRocket!

January 25, 2017

called 443-876-2538 also emailed [email protected] with no response!!! I tried to redeem card BUT got “card is unsupported- please try another card or redemption method!” Called the sender of gift card and she had the same problem and could not get a response by phone nor emails. I GIVE GIFTROCKET VERY BAD REVIEWS!!!!

Avatar for Valerie
Valerie

This company is fraudulently selling gift certificates

December 15, 2016

This company is fraudulently selling gift certificates to my restaurant. The way I found out is because a lady called us because she had no received her gift certificate that she claimed to have purchased online with us. I informed her that our website does not accept online purchases. She directed me to Giftrocket website that she made the purchase on. I had no idea they had our information on their website nor do we honor any gift certificates other than our own.

Avatar for J
J
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