How To Contact Harrahs Customer Service
Harrahs operates casinos and hotels in Las Vegas and Atlantic City. Harrah’s properties include Caesars Palace, Bally’s Atlantic City Rio, Ballys Flamingo & Paris Las Vegas.
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Harrahs operates casinos and hotels in Las Vegas and Atlantic City. Harrah’s properties include Caesars Palace, Bally’s Atlantic City Rio, Ballys Flamingo & Paris Las Vegas.
7 Responses
I would like to have this e mail directed to a corporate VP someone in charge of Desk and Reservations for Harrahs in LV. I have been stone walled for over a year trying get satisfaction for the way I was treated by the hotel Manager. I am 61 years old been going to Harrahs since the 1970s spent tens of thousands staying there and playing and really enjoying my vacations.Well as time goes on I now have a tidy pension can travel but what is different I need to save my money to go on vacation. I might want to mention I am a small share holder for your group.
Let me be the first to mention I am a pest because I have been treated like crap by your front desk manager and wanted and expected an apology. Her condescending attitude and arrogance were horrible and she needs sensitivity training when it comes to dealing with the public. She may have been having a bad day but when I questioned some charges she treated me like crap turned her back on me and walked away. I have sent many e mails I have been trying to get someone’s attention but she blocks all my (and I must say I have left many many e-mails and they were annoying) but by God I have not received one answer for all my e mails. I will not give up until I have the attention of at least one VP of Customer service contact me. Harrahs is a large casino so you don’t see how many people are not returning because of the treatment they are getting from this Rev. Desk Manager. Please if you don’t believe me just have a person walk into Harrahs meet with her about an issue and let the fireworks begin. She is not stable and should not be in her position.
I have stayed there for years. I am playing in the main event of the WSOP plus will be here In June to play another WSOP tournament. I arrive June 1 – 6 the . Staying at another resort but in all honesty, I miss Harrahs.
I know you know a lot of VP in the Harrahs group. I am asking you to send this along to one of them and maybe it can get to the right person.
Thanks for any help you can provide.
Where do I need to file a discrimination complaint to? It’s for Harrahs New Orleans casino. I have tried to talk with people there and no one has been returning any info on my situation. Can you help me please and thank you
Had the worst Hotel experience EVER!
The room was filthy! Carpet was scattered with debris.
The nightstand had a standing spill on it.
Had not been dusted in a while!
The toilet actually had urine drops on it!
The shower curtain was covered with mold. How can a housekeeper not take care of these things…mold? Really?
Am I at Harrahs?
phone was broken and needed to call security one night for someone kicking my door and screaming.
They replaced it the night before we left. I have to stop because I am out of room, but there is a lot more!
I was so disappointed. They have lost the desire to please customers. Seems like the competition springing up everywhere would keep them on top of things. The casino was unkept also. The smoking area provided very few ashtrays and cigarette butts were everywhere. Empty drink cups and bottles were all over!
Stayed at Harrahs Laughlin May7,8,9,10th of 2015. Went to Guy Fieres new restaurant . Food was expensive and he needs to rework the menu. Paid for a wet burrito, $2.00 extra. It came out looked like sauce may have been waved over it but not wet. Ask for more sauce and was told would be an extra charge. No comment cards to fill out they were out of them. The cashier was sorry but could do nothing. Most of the tables that got burritos left them on the plate and removed the contents so they could eat them, Would not return here.
I think the casino industry needs to restructure itself in Indiana to survive.I think casinos should merge with grocery stores where the people go.Grocery stores with casino entertainment inside them would boost the industry in Indiana.A casino donation at fuel pumps at gas stations outside grocery stores would create jobs and boost industry.A high tech arcade,laundry mat,dentist office,medical office,post office,and utility bills office could all in one grocery store collect taxes fore state,fed,and casinos.A bass pro shops,brown county Indiana like gift shops and outdoor store would generate interest by public and serve the public better.Entertainment taxes,and soft drink taxes could rebuild infrastructure and build casino ,and entertainment industry.
I first met Bill Harrah, a friend, with Sammy Davis Jr. at Harrahs, Lake Tahoe in 1957. I have been staying at Harrahs all over the county, multiple times each year, since then ( that’s 57 years, but who’s counting). I was, when I was able to get around better, a diamond card holder but, because you punish long term customers for not gambling enough, I have now been reduced to “gold”. How nice.
There are many casinos near my newest home and I have choices. You no longer will have my full attention, which obviously is not important to you.
Thanks for the last 57 years.
HARRAH’S METROPOLIS
VIISITED BEFORE NEW CASINO REPLACED BOAT-CASINO ADVERTISED NEW MULTI DENOMINATION
VIDEO POKER MACHINES-GOOD JOB- LIKE TO PLAY NICKLE. WHEN I RETURNED AND ENTERED
NEW CASINO-NOT ONE OF THOSE MACHINES COULD BE FOUND–WHERE ARE THEY?
TRIED TO BOOK ROOM AND POSSIBLY STAY WITH COMP, ENDED UP BEING DIRECTED TO PHONE NUMBER WHICH AGENT SAID WAS IN NICARAGUA-WHY THE HECK CAN’T YOU JUST CALL FRONT
DESK OR CASINO HOST AND MAKE RESERVATIONS?—————-VERY VERY VERY POOR