Use this page to contact Lyman Products customer service for order questions, product support, parts, warranty and repair routing, manuals, recalls, complaints, and customer reviews. Lyman Products makes reloading equipment, firearm maintenance tools, shooting accessories, and related brands, so safety-sensitive questions should always be handled through official Lyman support, the product manual, or a qualified professional.
Lyman Products Customer Service Phone Number
- Main Customer Service / Sales & Service: 1-800-225-9626
- Additional Sales & Service: 1-800-423-9704
- Local / Corporate Phone: 1-860-632-2020
- Customer Service Hours: Monday through Thursday, 9:00 a.m. to 4:00 p.m. EST
- Mailing / Corporate Address: Lyman Products Corp., 475 Smith Street, Middletown, CT 06457
- Official Website: LymanProducts.com
- Official Contact Page: Lyman Contact Us
- Technical Support Form: Lyman Customer Service Form
Choose the Correct Lyman Support Route
Lyman separates general customer-service questions from technical product inquiries. Choosing the right route can help avoid delays.
- Orders, availability, pricing, part numbers, and returns: Call Lyman customer service at 1-800-225-9626.
- Technical product questions: Use the official Lyman customer-service form for technical inquiries.
- Warranty or repair questions: Review Lyman’s warranty and repair resources before sending anything back, and contact Lyman first for authorization or instructions.
- Product manuals: Use Lyman’s official user manual library for model-specific documentation.
- Product safety or recall questions: Use Lyman’s official recall page or contact Lyman directly. Do not rely on third-party comments for safety-sensitive issues.
- Dealer questions: Use Lyman’s dealer locator, international dealer resources, or dealer request page.
- Mark 7 Reloading products: Use the Mark 7 support route linked from Lyman’s official Contact Us page.
Information To Have Ready Before Contacting Lyman
Before calling or using the support form, gather the details that apply to your issue:
- Product brand, model name, and item or part number
- Purchase date and retailer or dealer name
- Order number, invoice number, or receipt if the issue involves a purchase
- Photos of the product or packaging if Lyman requests them
- Warranty documents or proof of purchase for warranty or repair questions
- A short description of the problem and the resolution you are requesting
- Prior case number, RMA number, or representative name if you have already contacted support
For public reviews, do not post your full address, email address, phone number, full order number, serial number, payment information, or photos that reveal private or regulated information.
Common Reasons Customers Contact Lyman Products
- Order status, backorders, availability, or pricing questions
- Replacement parts, part numbers, or compatibility questions
- Warranty coverage, repair routing, or return-for-repair questions
- Technical support for Lyman, Pachmayr, TacStar, A-Zoom, Butch’s, Trius, Sonicore, Mark 7, or related products
- Product manuals, safety data sheets, or documentation
- Dealer location, international dealer, or online retailer questions
- Recall or product-safety notices
- Complaints about response times, repairs, order delays, parts, or warranty outcomes
Warranty, Repair, and Return Support
Lyman provides official warranty and repair resources on its website. Customers should not ship products to Lyman without checking the current warranty or repair process first. For returns, repairs, replacement parts, or warranty claims, call 1-800-225-9626 or use the appropriate official support route.
Visit Lyman’s Product Warranties page for warranty, replacement, repair, and terms information.
Manuals, FAQs, and Technical Documentation
If your question involves a product setup, model-specific documentation, parts identification, or product operation, start with Lyman’s official manuals and FAQ resources. For safety-sensitive questions, follow the official manual and contact Lyman or a qualified professional rather than relying on public comments.
Product Safety and Recall Questions
Lyman has an official recall page for product-safety notices. If you believe your product may be affected by a recall, stop using the product until you have reviewed the official notice and contacted Lyman or the appropriate authorized support route. CustomerServiceNumbers.com does not provide firearm, reloading, suppressor, repair, or safety instructions.
Visit Lyman’s Official Recall Page
Dealer, Retailer, and Availability Questions
Lyman products may be sold through dealers, outdoor retailers, sporting-goods stores, and online sellers. If your issue involves a recent purchase from a retailer, check whether the retailer or Lyman should handle the issue. Have your receipt, retailer name, product model, and purchase date ready before contacting support.
Fraud, Privacy, and Safe Review Tips
When contacting Lyman or leaving a public review, protect your private information. Do not post full order numbers, full addresses, phone numbers, email addresses, payment-card details, firearm serial numbers, or photos that reveal sensitive information. If you receive a suspicious message claiming to be from Lyman, use the official Lyman website or phone number instead of clicking unknown links.
How to Escalate a Lyman Products Complaint
If your Lyman issue is not resolved after the first contact, take these steps:
- Write down the date, time, phone number used, and representative name if available.
- Ask for a case number, RMA number, or written confirmation if the issue involves a repair, warranty, return, or safety concern.
- Summarize the issue in writing, including the product model, purchase date, retailer, and desired resolution.
- Use Lyman’s official customer-service form for technical product questions or call customer service for order, part, return, and availability issues.
- For safety-sensitive or regulated-product issues, follow only official Lyman instructions, the product manual, and applicable professional or legal guidance.
Lyman Products Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently invites customers to leave reviews about their experience with Lyman Products customer service. Useful reviews may discuss order support, parts availability, warranty routing, repair communication, response times, product documentation, or escalation outcomes.
Please keep reviews focused on your customer-service experience. Do not include private information, unsafe instructions, regulated-product details, serial numbers, or legal advice.
Frequently Asked Questions About Lyman Products Customer Service
What is the Lyman Products customer service phone number?
Lyman Products customer service can be reached at 1-800-225-9626. Lyman also lists additional sales and service numbers: 1-800-423-9704 and 1-860-632-2020.
What are Lyman Products customer service hours?
Lyman’s official contact page lists customer-service hours as Monday through Thursday, 9:00 a.m. to 4:00 p.m. EST.
Where is Lyman Products located?
Lyman Products Corp. lists its address as 475 Smith Street, Middletown, CT 06457.
How do I contact Lyman about an order, return, price, part number, or availability?
Lyman says questions about availability, orders, price, part numbers, returns, and similar customer-service issues should be handled by calling 1-800-225-9626.
How do I contact Lyman for technical support?
Use the official Lyman customer-service form for technical inquiries about Lyman products. For safety-sensitive issues, rely on official Lyman instructions and the product manual.
Where can I find Lyman product manuals?
Lyman provides an official user manual library on its website. Use the manual for your specific product model and contact Lyman if you are unsure which documentation applies.
Does Lyman have warranty or repair support?
Yes. Lyman has warranty and repair resources on its website. Contact Lyman before sending products for repair or warranty review.
Where can I check Lyman product recalls?
Lyman maintains an official recall page. If you believe a product may be affected, review the official recall notice and contact Lyman directly.
Related Resources
Customers comparing outdoor, shooting-sports, and sporting-goods support options may also find these CustomerServiceNumbers.com pages useful: HKS Speedloaders Customer Service, Cabela’s Customer Service, and Kimber USA Customer Service.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, complaint routing, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Lyman Products.
Share Your Experience With Lyman Products
Have you contacted Lyman Products about an order, warranty, repair, parts question, technical issue, manual, recall, or complaint? Share your experience below to help other customers understand what to expect. Please do not include private information, serial numbers, payment information, or safety-sensitive instructions in your public review.
Page Update Note
This Lyman Products customer service page was updated on June 30, 2026, to verify the current official phone numbers, address, customer-service hours, support routing, warranty resources, recall link, and review status.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Lyman Products Corp. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For product safety, warranty, repair, legal, regulated-product, or technical questions, contact Lyman Products directly and follow official manuals, notices, and qualified professional guidance.
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