iPage customer service can help existing hosting customers with account access, passwords, billing, domains, email, website problems and cancellations. iPage is now part of Network Solutions, but existing customers are instructed to continue using their iPage login details.
iPage Customer Service Phone Numbers
- iPage customer service and login assistance: 1-877-472-4399
- Network Solutions transition assistance: 1-855-834-8495
- Network Solutions phone hours: Monday–Friday, 8 a.m.–11 p.m. ET
- Network Solutions live chat: Available 24/7 through the contact page
- iPage Help Center: www.ipage.com/help
- iPage account login: iPage control panel and webmail login
- Official website: www.ipage.com
A current public customer-service email address was not verified. Customers should use telephone support, live chat or the account-based support options provided by iPage and Network Solutions.
Is iPage Now Part of Network Solutions?
Yes. The official iPage login page states that iPage is now part of Network Solutions. Existing customers are told that they are already set up and can continue using their iPage login details.
iPage’s User Agreement says that most customers, excluding resellers and their customers, were scheduled to migrate to Network Solutions on or around February 20, 2026. Once an account has migrated, the applicable Network Solutions agreements govern that account.
Customers can read the official iPage transition FAQ or review the current iPage User Agreement.
How to Log In to an iPage Account
- Open the official iPage login page.
- Use your existing iPage username or domain and password.
- Select the control-panel or webmail login, depending on the service you need.
- If the password is not accepted, use the password-reset option.
- If access still fails, contact iPage at 1-877-472-4399 or use live chat.
iPage says customers do not need to create another account as part of the Network Solutions transition. Make sure cookies are enabled and confirm that you are using the account owner’s correct username, domain or email address.
Information to Have Ready Before Contacting iPage
Support may need to verify that you are authorized to access the hosting account or domain. Have the following information ready:
- Account username or primary domain
- Account administrator’s email address
- The last four digits of the payment card, when requested securely
- Answers to the account security questions
- Relevant order, invoice or renewal information
- The affected domain, website, mailbox or hosting service
- Error messages and the approximate time the problem began
Do not post passwords, full card numbers, authentication codes or other private account information in a public review.
iPage Billing and Automatic Renewal Help
Start by checking the Renewal Center, payment methods and order history inside the customer portal. Identify each hosting plan, domain, privacy service, SSL certificate or other add-on that may renew separately.
Under the published iPage terms, customers whose accounts have not migrated must disable automatic renewal at least 16 calendar days before the end of the current term. The agreement also warns that domains, Domain Privacy and other products may continue renewing while an account remains active.
Because migrated accounts may be subject to Network Solutions terms, confirm the renewal date, cancellation deadline and applicable agreement shown in your current account before making changes.
Before Reporting an Unexpected Charge
- Compare the charge with the account’s order and renewal history.
- Check for separately renewing domains, privacy products, email plans and security add-ons.
- Record the charge date, amount and billing descriptor.
- Ask support to identify the exact service and renewal period.
- Request written confirmation of any cancellation or refund decision.
How to Cancel iPage Service
- Back up all website files, databases and email.
- Confirm which domains and add-ons must remain active.
- Contact support by phone or chat and request cancellation.
- Complete the account or domain ownership verification.
- Ask whether your account is governed by iPage or Network Solutions terms.
- Request a cancellation confirmation number or written transcript.
- Check the Renewal Center afterward to confirm that unwanted renewals are disabled.
Canceling hosting may not automatically cancel a domain, privacy service or another add-on. Review every product listed in the account separately.
iPage Refund and 30-Day Guarantee Information
The published iPage agreement describes a 30-day money-back guarantee for eligible first-time basic hosting accounts. It does not automatically apply to domain registration, setup charges or additional services.
- The request generally must be made within the first 30 days of the initial term.
- The guarantee applies to eligible basic hosting charges.
- First-time hosting accounts paid by credit card or PayPal may qualify under the published terms.
- A $15 domain fee may be deducted if a customer keeps a domain included with the hosting plan.
- Domains, setup fees and many add-on services are listed as nonrefundable.
- The published iPage terms do not provide refunds for cancellations after 30 days.
These conditions may not govern an account that has migrated. Check the agreement displayed in your current portal and ask support to confirm refund eligibility before canceling.
Domain, DNS and Transfer Assistance
Contact support if you need help unlocking a domain, obtaining an authorization or EPP code, changing nameservers, updating DNS records or confirming the registrant email address.
Before transferring a domain, make sure you have working access to the registrant email address and verify that the domain is eligible for transfer. Keep the existing hosting and DNS configuration active until the website and email have been tested with the new provider.
Website, WordPress and Email Problems
For a website outage or email problem, tell support whether the issue affects one page, the entire site, the control panel, webmail or every mailbox on the domain. Include the exact error message and when the problem began.
Useful troubleshooting steps include:
- Check whether the domain registration has expired.
- Confirm that the hosting plan and related services are active.
- Review recent DNS, plugin, theme or password changes.
- Test the site or email from another browser or internet connection.
- Save screenshots and error messages before contacting support.
- Ask for a case number if the issue requires escalation.
How to Escalate an Unresolved iPage Complaint
If the first representative cannot resolve the problem, ask for a support case or ticket number and request escalation to the appropriate billing, technical, domain or account-security team.
Keep a record of:
- The date and time of each contact
- The telephone number or chat channel used
- The representative’s name or identification
- The ticket or case number
- The promised action and expected response time
- Relevant invoices, screenshots and chat transcripts
There is no currently verified standalone iPage corporate-office mailing address for customer complaints. The current iPage agreement identifies the operating company as Newfold Digital, Inc., and iPage customer accounts are transitioning to Network Solutions. For most problems, the verified customer-service and transition channels above are more appropriate than sending correspondence to an older iPage address.
iPage Customer Service Reviews and Complaints
At the time this page was checked, CustomerServiceNumbers.com displayed a rating of 0 out of 5 based on zero iPage reviews, with no written customer comments. There is therefore not enough visible CSN feedback to identify reliable praise or complaint patterns.
If you have contacted iPage or Network Solutions about an iPage account, you can leave a review below. Helpful reviews explain the type of problem, the support channel used, the response time and whether the issue was resolved.
Frequently Asked Questions
What is the iPage customer service phone number?
The current iPage telephone number for customer service and login assistance is 1-877-472-4399.
Is iPage still operating?
The iPage website and customer login remain available, but iPage is now part of Network Solutions. Existing customers are instructed to continue using their iPage login details.
Do I need to create a Network Solutions account?
The iPage login page says existing customers are already set up and should use their current iPage credentials. Follow the instructions displayed in your account rather than creating a duplicate account.
Does iPage provide 24-hour support?
Online help resources remain available, and Network Solutions lists live chat as available 24/7. Its transition telephone line is listed as open Monday through Friday from 8 a.m. to 11 p.m. Eastern Time.
How do I cancel automatic renewal?
Check the Renewal Center in the customer portal and review each hosting plan, domain and add-on separately. The published iPage terms require eligible non-migrated customers to opt out at least 16 calendar days before the end of the term, but migrated accounts may have different governing terms.
Should I back up my website before canceling?
Yes. Back up website files, databases and email before canceling or disabling renewal. The iPage agreement warns that content is permanently removed after account cancellation.
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iPage and Network Solutions do not provide customer support through this website. Contact the company directly using its official telephone, chat, help-center or account-support channels.