Are you considering using Kleenex for your tissues and facial care needs? Before you make your decision, it’s important to know how to contact their customer service and read what other customers have shared in their reviews, complaints, and ratings. Kleenex is a leading brand in the facial tissue market, offering a wide range of products designed for comfort, softness, and reliability.
How to Contact Kleenex
If you need assistance with Kleenex products or have questions about their offerings, here’s how you can reach their customer service:
- Kleenex Customer Service Phone Number: You can call Kleenex’s customer service at 1-888-955-3363 inquiries about products, complaints, or feedback.
- Email Support: Reach out through the Kleenex Contact Us is available on their website to send your questions or concerns.
- Live Chat: Currently, Kleenex does not offer a live chat option. However, you can contact them via phone or email for assistance.
- Customer Service Hours: Support is available Monday through Friday, from 9 AM to 5 PM (ET).
- Corporate Office Address: Kimberly-Clark Corporation, 1000 Kimberly-Clark Parkway, Irving, TX 75038, USA
- Website: https://www.kleenex.com
Kleenex Customer Service Reviews, Complaints, and Ratings
Before choosing Kleenex for your facial tissue needs, it’s helpful to explore what other customers have shared in their reviews, complaints, and ratings.
Positive Feedback
Many customers appreciate Kleenex for its consistent quality and variety of products. Here’s what is frequently highlighted in reviews:
- Softness and Strength: Customers often praise Kleenex tissues for being soft yet strong, making them gentle on the skin while effectively handling needs like sneezing or wiping.
- Product Variety: Kleenex offers a wide range of products, including ultra-soft tissues, pocket packs, and specialized products like Kleenex Cottonelle for added comfort and functionality.
- Availability: Kleenex tissues are widely available in supermarkets, pharmacies, and online stores, making it convenient for customers to find them whenever needed.
- Innovative Features: Products like Kleenex Lotion Tissues, which include moisturizing lotion, are popular among users who need extra care for sensitive skin.
Common Complaints
While Kleenex is a trusted brand, there are some complaints that customers have raised:
- Price: Some users feel that Kleenex tissues are more expensive compared to other brands, especially when purchasing in bulk.
- Environmental Concerns: A few customers have expressed concerns about the environmental impact of disposable tissues and have requested more eco-friendly options from Kleenex.
- Product Consistency: There are occasional complaints about inconsistencies in tissue softness or strength across different batches or product lines.
- Packaging Issues: Some customers have mentioned difficulties with packaging, such as tissues tearing easily when dispensing or issues with resealable packs.
How Kleenex Compares to Other Tissue Brands
Kleenex competes with other facial tissue brands like Puffs, Scotties, and Angel Soft. Here’s how it stacks up:
- Puffs: Similar to Kleenex, Puffs offers a variety of soft and strong tissues. However, Kleenex is often preferred for its brand reputation and specialized products like Lotion Tissues.
- Scotties: Scotties tissues are known for their strength and durability. While they are slightly less soft than Kleenex, they are favored for their reliability and bulk purchasing options.
- Angel Soft: Angel Soft provides a balance between softness and strength at a more affordable price point. Customers looking for cost-effective options may prefer Angel Soft over Kleenex.
Final Thoughts
Kleenex is a reliable and popular choice for facial tissues, known for its softness, strength, and variety of products. While there are some complaints regarding price and environmental impact, the overall reviews and ratings are positive, highlighting the brand’s commitment to quality and customer satisfaction. Before making your purchase, consider reading through customer feedback to ensure Kleenex meets your specific needs and preferences.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about Kleenex and see what other customers have experienced.
Note: This website is not officially affiliated with Kimberly-Clark Corporation (Maker of Huggies) or Kleenex. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.