Need help troubleshooting a Klipsch speaker, returning an online order or requesting warranty service? Use the verified Klipsch support options below and have the product model, serial number and purchase receipt ready.
Klipsch Customer Service at a Glance
- Customer service: 1-800-554-7724 or 1-800-KLIPSCH
- Current phone hours: 9 a.m.–4 p.m. ET
- Contact and online support: Klipsch Contact Us
- Policies and warranties: Klipsch Warranty Information
- Klipsch.com guest return: Start a Guest Return
- Authorized dealers: Klipsch Dealer Locator
- Official website: Klipsch.com
How to Contact Klipsch Customer Service
Call Klipsch at 1-800-554-7724 for assistance with Klipsch.com orders, product troubleshooting, warranty questions and return authorization.
Customers can also use the support option provided through the official Klipsch Contact Us page. The online support system allows customers to submit a written request and attach supporting information. Live chat may also be available through the help widget during support hours.
Information to Have Ready
- The Klipsch model and product category
- The product serial number
- The purchase date and retailer
- A copy of the original purchase receipt
- The Klipsch.com order number, when applicable
- Firmware and Klipsch Connect app versions for compatible products
- A description of the problem and troubleshooting already attempted
- Photographs or video showing damage or a repeatable malfunction
Serial numbers and receipts may be provided privately to Klipsch but should not be published in a public review.
Klipsch Technical Support
Klipsch’s support resources cover speakers, soundbars, subwoofers, headphones, powered audio systems, Bluetooth products and home-theater equipment. Before contacting support, confirm the model number, connections, firmware version and equipment being used with the Klipsch product.
For products compatible with the Klipsch Connect app, diagnostic information may help support identify the model, firmware and device status. Only send diagnostic information through an official Klipsch support channel.
Klipsch Warranty Claims
Klipsch warranty coverage varies according to the product category. Review the applicable warranty on the official Klipsch policies and warranties page.
Warranty service commonly requires the original purchase receipt and proof that the product was purchased from an authorized Klipsch dealer. Start with the original dealer when possible. If the dealer cannot assist, call Klipsch or submit an online support request before shipping anything.
- Warranty periods and remedies vary by product.
- Klipsch may require photographs, troubleshooting or product inspection.
- Repair, replacement, return or in-field destruction instructions must come from Klipsch or an authorized dealer.
- Do not discard the product while a warranty case is being reviewed.
- Keep all case numbers, emails and shipping documents.
Unauthorized Dealers and Secondhand Klipsch Products
Klipsch states that its manufacturer warranties are non-transferable and generally apply only to products sold by authorized dealers. Secondhand products and merchandise purchased through unauthorized sellers may not qualify for Klipsch warranty coverage.
Before purchasing, verify the seller through the authorized dealer locator and review Klipsch’s unauthorized dealer warning. For marketplace purchases, check the specific company listed as the seller rather than relying only on the marketplace name.
Klipsch.com Returns and Refunds
Klipsch’s current online terms state that eligible Klipsch.com products may be returned within 90 days of shipment when they remain in their original condition and packaging. Products designated as non-returnable and approved custom orders may have different rules.
- Obtain a Return Merchandise Authorization before shipping.
- Include the authorization information with the return.
- Original shipping and handling charges may not be refunded.
- The customer is generally responsible for return shipping and the risk of loss.
- Returns without the original packaging may be subject to a 15% restocking fee.
- Klipsch says refunds are generally processed within 15 business days after the returned merchandise is received, absent a dispute or unusual circumstances.
Customers who checked out as guests can use the official Klipsch guest return page. Account holders can begin the return through their Klipsch.com account.
Products purchased from Best Buy, Amazon or another retailer are normally governed by that seller’s return policy. Contact the original retailer before attempting a Klipsch.com return.
Do Not Ship a Product Without Authorization
Klipsch instructs customers to obtain an RA or RMA number before shipping a product. The corporate headquarters in Indianapolis cannot accept product shipments. Klipsch lists 3700 Highway 32 North, Hope, AR 71801 as its product-shipping address, but only use that address after Klipsch provides authorization and shipping instructions for the specific case.
Damaged or Incorrect Klipsch Orders
If a Klipsch.com order arrives damaged, incomplete or incorrect, preserve the product, shipping carton, labels and packing materials. Photograph the box and product before opening or moving damaged components.
Contact Klipsch promptly with the order number, tracking information, photographs and a description of the problem. Do not return a damaged shipment without first obtaining instructions and authorization.
How to Escalate a Klipsch Complaint
- Start with Klipsch customer service by phone or online request.
- Provide the model, serial number, purchase source and receipt.
- Explain the problem and troubleshooting already completed.
- State the specific resolution requested.
- Request and retain the support case number.
- Reply to the existing case when adding documentation rather than opening duplicate requests.
- Contact the original retailer separately when its return, delivery or installation policy controls the issue.
Klipsch evaluates warranty and return requests under the applicable product policy. Contacting support does not guarantee a refund, repair or replacement.
Klipsch Customer Service Reviews and Complaints
This CSN page currently has no published Klipsch customer reviews. It is therefore unrated, and the displayed 0/5 should not be interpreted as a negative customer rating.
Because no reviews are published, there is not enough CSN feedback to identify a reliable trend involving Klipsch sound quality, durability, technical support, returns or warranty service.
About Klipsch
Klipsch produces home, portable, commercial and vehicle audio products, including speakers, soundbars, subwoofers and headphones. The brand is managed by Premium Audio Company, LLC, a wholly owned subsidiary of Gentex Corporation.
- Klipsch corporate headquarters: 3502 Woodview Trace, Suite 200, Indianapolis, IN 46268
- Corporate phone: 1-317-860-8100
- Parent company: Gentex Corporation
The corporate number is not a substitute for product support. Customers should use 1-800-554-7724 for orders, technical assistance, returns and warranty questions. Product shipments cannot be accepted at the Indianapolis headquarters.
Related Audio Customer Service Pages
Frequently Asked Questions
What is the Klipsch customer service phone number?
The Klipsch customer service number is 1-800-554-7724, also presented as 1-800-KLIPSCH.
What are Klipsch customer service hours?
Klipsch’s primary Contact Us page currently lists phone support hours as 9 a.m.–4 p.m. ET. Check the official page before calling because availability may change.
How do I start a Klipsch warranty claim?
Call Klipsch or submit an online request with the product model, serial number, original receipt and retailer information. Contact the authorized dealer first when possible.
Can I return a Klipsch.com purchase?
Klipsch’s current terms provide a 90-day return period for eligible products returned in their original condition and packaging. An RMA is required, and exclusions apply.
Where do I mail a Klipsch return?
Do not mail a product until Klipsch issues return authorization and provides instructions. Product shipments cannot be accepted at the Indianapolis corporate headquarters.
Share Your Klipsch Customer Service Experience
If you have contacted Klipsch, share the product involved, how you contacted the company, approximately how long the response took and whether the problem was resolved.
Privacy reminder: Do not publish serial numbers, receipts, order numbers, tracking numbers, addresses, email addresses, phone numbers or payment information in a public review.
Page update note: Klipsch contact options, hours, ownership, warranty guidance, return rules, shipping addresses and related links were checked on August 14, 2026.
Customer Service Numbers Disclaimer: CustomerServiceNumbers.com is an independent information and review website and is not affiliated with Klipsch, Premium Audio Company or Gentex Corporation. Representatives of this website cannot access orders, approve returns, issue refunds or authorize warranty service. Contact Klipsch or the original retailer directly for assistance.