How To Contact JBL Customer Service
JBL takes its decades of experience making speakers and other equipment for concert halls and other public venues and uses it to create audio equipment for consumers.
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JBL takes its decades of experience making speakers and other equipment for concert halls and other public venues and uses it to create audio equipment for consumers.
7 Responses
Was cut off twice when on hold for tech support for my micro-speaker/dock. When I finally got a customer support rep, he had me try a few things such as resetting speaker unit. It did not work and before we were able to proceed further, I was cut off again. I am now on hold again, waiting to be cut off again. Have liked JBL products (first set of speakers) since I was 18. Now 47 years later, service is very unsatisfactory. I would very much like to handle this by phone. I’m reluctant to wait 24 hours for a callback at 781-754-0407, especially since many reviewers indicate that the return call never comes.
Trying to get my bluetooth speaker repaired or replaced under warranty. I filled out the warranty exchange, read that someone would get in touch with me within 24 hours. It’s been a week and I haven’t been able to speak with anyone. If I had known customer service was this bad, I would have purchased a different brand. HORRIBLE CUSTOMER SERVICE!!!
I have been calling about my headphones for about two months. I received my head and they wrong and call back to take care of this problem and was hung up on 3 times and placed on hold for over 40 minutes the second time I call and the same results I have not talked to anyone about this problem.
What have you done to your stereo’s? I had a 2007 Camry SE with a jbl system and loved it. I had a 2012 Camry SE with a jbl system and loved it. I have a 2015 Camry XSE with a jbl system, not so great. The system does not seem to have the same power as the previous systems. When you turn the car off and start it again the stereo forgets what it was doing and has to aquire information every time from the usb drive. If the song playing has at least one minuet left so the stereo can find the number of that track it will stay in the album that is playing, even if you were on random play. If the song has less than a minute left the next song it plays is the same one every time than it is stuck in the same album every time. It’s like someone forgot to hook up a memory wire. If I want to ad a new amp, how many watts can the green edge speakers handle. I wish you had made the system just like the ones in the previous Camry’s. Ron
I AM THINKING ABOUT MAKING MY OWN SPEAKER SYSTEM USING JBL 12 INCH 8 OHM SPEAKERS ALONG WITH THE APPROPRIATE TWEETER AND CROSS OVER.WHAT MODEL SPEAKERS WOULD YOU RECOMMEND AND WHERE CAN I PURCHASE THEM.ALSO DO YOU SELL SPEAKER KITS.
bought a set 4311 monitor 35yrs ago with a sony 100 watts per channel amp, played my zz top real loud and real crisp. i’ll be 71 in november still playing my zz top real loud and real crisp.if you can find a better set of speakers buy em. you never get tired of that slide. should I not get a tee shirt x large
Respected Sir,
A week back i bought brand new stx835 pair and stx828s pair. Pls. i want to know why the serial number on the back panel of the speakers are pasted with stickers and not printed. Lot of duplication is done in India. But i bought stx speakers for Mr. Ryan AVL in porvorim, Goa, India after contacting Mr. Rohan Tadke from JBL India. Also recommend me a perfect matching amplifiers and a drive rack,crossover,equalizer etc. thanking you in advance. George for Raul Sound