How To Contact Louis Vuitton Customer Service
Louis Vuitton is famous for high-end luggage and handbags. The company also makes fashionable watches, jewelry, scarves and sunglasses.
Louis Vuitton USA Address
East 57th Street # 1,
New York, NY 10022
Phone Number: 1-212-758-8877
Fax Number: n/a
Email Address: n/a
Stock Symbol: MC
I will never buy another lv bag. I have been carrying lv bags since the seventies. I recently purchased a bag in the lv store in the Macy’s New York store. I bought it as a gift . The person did not want it . I live in Pa near king of Prussia . I tried to return the bag there after 31/2 weeks. I was never told about a fourteen day return policy to get a charge credit . The girl in the King of Prussia store told me I had to return it back to New York . I then made a special trip back to New York and was told I could not get a charge credit only a store credit. I was appalled on two levels . First, a company as prestigious as lv only has a 14 day return policy. This is totally inconvenient for most shoppers. Secondly, the store personnel were disrespectful . Walmart has a better policy as does Macy’s. I am going to call my credit card company to dispute the charge and put reviews on Yelp and other social network
I ordered a bad online on Apr 9, 2014. Today is Apr 19, 2014, the order status is still pending but my credit card had been charged right away. I was supposed to receive a email shipping confirmation within 2 days. However, no any updated information about my order received. I sent email to customer service many times, but no response to me. This is my first time purchasing LV products online. I really feel disappointed and even don’t know how to cancel my order and get my money back!I just hope somebody can answer my email ASAP!
Worst Customer Service Ever at the South Coast Plaza LV store in Orange County, California
I took my Neverfull bag to LV because the rim stitches were opening and the leather was getting torn, they said they cannot fix it for no convincing reason but highly recommended a repair shop in Fashion Island that can fix luxury bags and they have dealt with him. They also gave me his business card. I go to the shop get my bag fixed, charged for $150 just for the rim, it came out ok, but looked like a fake bag!
a month later the piece hanging from the side broke, so I took it to the store to get a new one, usually costs $170 to replace. They REFUSED to fix it or order a new piece because I took the bag SOMEWHERE ELSE to repair the rim!!!!!! I told them I went there per your recommendations because you refused to fix my bag… worst attitude ever!
I bought the new Artsy on Valentines Day..if I knew this would be their response I would have never bought from them anything! I used to love carrying my LV everywhere but now I feel disgusted!
Don’t buy anything from the LV store in Raleigh. The worst customer service ever!! Rude and WalMart gives way better service than they do.
I HAVE A PAIR OF LOUIS VUITTON MONTE CARLO FLATS WITH THE LARGE LV ON TOP AND ONE STUD ON EACH SIDE BY THE LEATHER STRAP-LIKE PART ON. I LOST ONE OF THE STUDS. IT FELL OFF SOMEHOW. CAN I PURCHASE ONE FROM LOUIS VUITTON STORE TO HAVE IT REPLACED?
I’ve had a Louis Vuitton purse for ages and I am very happy with it. It is roughly about 23 years old. I love my bag, but the zipper handle part broke. Many individuals have told me LV Stands behind their product and will replace it. I still have the lock but no key. I love my bag and want it fixed, even if I have to pay for it.
That’s because all of their products are being made in CHINA. They fly them back to France and then they put their tag in it, so they can get away from having that “Made in China” tag attached.
I wanted to buy my wife something she wanted for her 40th bday so on June 2nd we went to the Saks Firth Av store on Keystone Crossing, Indianapolis, IN and we purchased 3 bags, spending $5649. She used two bags and then about a month later took out the 3rd one to use it while we were about to go for a concert. She noticed that there were a lot of scratches on the top golden molding of the bag. She immediately called the LV store but was met with rude and curt behavior and the insinuation that she was lying about it. She went to the store the next day and left the bag there for the manager (who wasn’t present at the moment) to see. The manager called after a couple days and again the same kind of behavior was dealt to my wife. Now, its not the money that bothers her. We are both doing well, but its the behavior that an entity like this shows that is shocking! It sounds racist! This is the last time they get our money or our friends’